Question 1

The degree to which members of the group are similar to, or different from, one another is considered as diversity.

Accepted Answer

A) True 
 B)False

Question 2

In this group discussion technique, the group leader states the problem in a clear manner so all participants understand. Members then freewheel as many alternatives as they can in a given length of time. No criticism is allowed, and all alternatives are recorded for later discussion and analysis. One idea stimulates others, and judgments of even the most bizarre suggestions are withheld until later to encourage group members to "think the unusual." Identify the decision-making technique in the discussion.

Accepted Answer

A)  group polarization 
B)  morphological analysis 
C)  mind mapping 
D)  electronic meeting 
E)  brainstorming 
A)  group polarization 
B)  morphological analysis 
C)  mind mapping 
D)  electronic meeting 
E)  brainstorming

Question 3

What are four common classes of norms?

Accepted Answer

1) The most common class of norms is per

Question 4

Which of the following statements is true regarding the effect of status on group interaction?

Accepted Answer

A)  Lower-status members state fewer commands than high status members. 
B)  Lower-status members tend to be more assertive group members as compared to high-status members. 
C)  Lower-status members speak more often as compared to high-status members. 
D)  Lower-status members interrupt others more often compared to high-status members. 
E)  As compared to high-status members, lower-status members tend to participate in group discussions more actively. 
A)  Lower-status members state fewer commands than high status members. 
B)  Lower-status members tend to be more assertive group members as compared to high-status members. 
C)  Lower-status members speak more often as compared to high-status members. 
D)  Lower-status members interrupt others more often compared to high-status members. 
E)  As compared to high-status members, lower-status members tend to participate in group discussions more actively.

Question 5

According to the status characteristics theory, what are the three sources of status?

Accepted Answer

According to status characteristics theo

Question 6

________ is good for achieving commitment to a solution.

Accepted Answer

A)  An interacting group 
B)  Brainstorming 
C)  Nominal group technique 
D)  Electronic meeting 
E)  Delphi technique 
A)  An interacting group 
B)  Brainstorming 
C)  Nominal group technique 
D)  Electronic meeting 
E)  Delphi technique

Question 7

Astro Inc. is reorganizing and you have started working with your new workgroup just a day ago.
-According to the five-stage group-development model, at this stage your group is most likely to be characterized by ________.

Accepted Answer

A)  intragroup conflicts 
B)  high cohesiveness 
C)  a common set of expectations of what defines correct member behavior 
D)  a great deal of uncertainty 
E)  a strong sense of group identity and camaraderie 
A)  intragroup conflicts 
B)  high cohesiveness 
C)  a common set of expectations of what defines correct member behavior 
D)  a great deal of uncertainty 
E)  a strong sense of group identity and camaraderie

Question 8

You decide that your company's choice of which new product to manufacture needs to have widespread acceptance and that this decision needs to be of the highest quality possible. Having read the literature on decision making, you believe that this choice needs to be made by a group of your best managers.
-You are likely to select nominal group technique over brainstorming because ________.

Accepted Answer

A)  nominal group technique involves a great deal of face-to-face interaction 
B)  brainstorming encourages severe criticism to all ideas 
C)  research generally shows nominal groups outperform brainstorming groups 
D)  brainstorming decreases group cohesiveness 
E)  during brainstorming sessions, group members feel high pressure for conformity 
A)  nominal group technique involves a great deal of face-to-face interaction 
B)  brainstorming encourages severe criticism to all ideas 
C)  research generally shows nominal groups outperform brainstorming groups 
D)  brainstorming decreases group cohesiveness 
E)  during brainstorming sessions, group members feel high pressure for conformity

Question 9

Which of the following statements is most likely true regarding the norming stage of group development?

Accepted Answer

A)  According to the five-stage group-development model, this is the second stage in the group development model. 
B)  This stage is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership. 
C)  During this stage, members accept the existence of the group but resist the constraints it imposes on individuality. 
D)  During this stage, the group develops a common set of expectations of what defines correct member behavior. 
E)  During this stage, the group performs the task at hand. 
A)  According to the five-stage group-development model, this is the second stage in the group development model. 
B)  This stage is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership. 
C)  During this stage, members accept the existence of the group but resist the constraints it imposes on individuality. 
D)  During this stage, the group develops a common set of expectations of what defines correct member behavior. 
E)  During this stage, the group performs the task at hand.

Question 10

A local government work crew cleans up parks and other public spaces. In this crew the dirtiest jobs are generally given to the newest members, while the more senior members of the crew tend to do little except draw their pay. Which of the following classes of norms encompasses arrangements like this?

Accepted Answer

A)  performance norms 
B)  appearance norms 
C)  resource allocation norms 
D)  leisure norms 
E)  confluence norms 
A)  performance norms 
B)  appearance norms 
C)  resource allocation norms 
D)  leisure norms 
E)  confluence norms

Question 11

The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

Accepted Answer

A) True 
 B)False

Question 12

According to the five-stage group-development model, the storming stage is the first stage of group development.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements is most likely to be true regarding the performing stage?

Accepted Answer

A)  The performing stage is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership. 
B)  During the performing stage, there is conflict over who will control the group. 
C)  The performing stage is complete when members have begun to think of themselves as part of a group. 
D)  For permanent work groups, performing is the last stage in development. 
E)  During the performing stage, members accept the existence of the group but resist the constraints it imposes on individuality. 
A)  The performing stage is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership. 
B)  During the performing stage, there is conflict over who will control the group. 
C)  The performing stage is complete when members have begun to think of themselves as part of a group. 
D)  For permanent work groups, performing is the last stage in development. 
E)  During the performing stage, members accept the existence of the group but resist the constraints it imposes on individuality.

Question 14

Four employees from different departments who meet every Saturday for a game of tennis form a task group.

Accepted Answer

A) True 
 B)False

Question 15

John is a college student and he is accused of a campus crime. To deal with this problem a team is formed that consists of the dean of academic affairs, the dean of students, the registrar, the director of security, and the student's advisor. This team is an example of a(n) ________ group.

Accepted Answer

A)  interest 
B)  command 
C)  task 
D)  informal 
E)  friendship 
A)  interest 
B)  command 
C)  task 
D)  informal 
E)  friendship

Question 16

When the group energy is focused on the task at hand, the group has moved to the ________ stage.

Accepted Answer

A)  storming 
B)  norming 
C)  production 
D)  maturation 
E)  performing 
A)  storming 
B)  norming 
C)  production 
D)  maturation 
E)  performing

Question 17

Joe is the manager of the marketing department of an organization. He is restructuring his department and is creating teams to increase the effectiveness of his department. He recognizes that the size of groups impacts their overall behavior and effectiveness.
-Joe is forming a fact-finding group. What would be the better group size to gain diverse input?

Accepted Answer

A)  two 
B)  five 
C)  seven 
D)  ten 
E)  over twelve 
A)  two 
B)  five 
C)  seven 
D)  ten 
E)  over twelve

Question 18

Joe is the manager of the marketing department of an organization. He is restructuring his department and is creating teams to increase the effectiveness of his department. He recognizes that the size of groups impacts their overall behavior and effectiveness.
-Most likely, what would be the size of the group that is expected to implement a marketing plan?

Accepted Answer

A)  two 
B)  five 
C)  seven 
D)  ten 
E)  over twelve 
A)  two 
B)  five 
C)  seven 
D)  ten 
E)  over twelve

Question 19

Differentiate between formal and informal groups.

Accepted Answer

Formal groups are those defined by the o

Question 20

Explain the following terms: "role perception" and "role expectation."

Accepted Answer

Our view of how we're supposed to act in

The degree to which members of the group are similar to, or different from, one another is considered as diversity.

What are four common classes of norms?

Which of the following statements is true regarding the effect of status on group interaction?

According to the status characteristics theory, what are the three sources of status?

________ is good for achieving commitment to a solution.

Astro Inc. is reorganizing and you have started working with your new workgroup just a day ago. -According to the five-stage group-development model, at this stage your group is most likely to be characterized by ________.

Which of the following statements is most likely true regarding the norming stage of group development?

The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

According to the five-stage group-development model, the storming stage is the first stage of group development.

Which of the following statements is most likely to be true regarding the performing stage?

Four employees from different departments who meet every Saturday for a game of tennis form a task group.

John is a college student and he is accused of a campus crime. To deal with this problem a team is formed that consists of the dean of academic affairs, the dean of students, the registrar, the director of security, and the student's advisor. This team is an example of a(n) ________ group.

When the group energy is focused on the task at hand, the group has moved to the ________ stage.

Differentiate between formal and informal groups.

Explain the following terms: "role perception" and "role expectation."

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 9: Foundations of Group Behavior

The degree to which members of the group are similar to, or different from, one another is considered as diversity.

What are four common classes of norms?

Which of the following statements is true regarding the effect of status on group interaction?

According to the status characteristics theory, what are the three sources of status?

________ is good for achieving commitment to a solution.

Astro Inc. is reorganizing and you have started working with your new workgroup just a day ago. -According to the five-stage group-development model, at this stage your group is most likely to be characterized by ________.

Which of the following statements is most likely true regarding the norming stage of group development?

The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

According to the five-stage group-development model, the storming stage is the first stage of group development.

Which of the following statements is most likely to be true regarding the performing stage?

Four employees from different departments who meet every Saturday for a game of tennis form a task group.

John is a college student and he is accused of a campus crime. To deal with this problem a team is formed that consists of the dean of academic affairs, the dean of students, the registrar, the director of security, and the student's advisor. This team is an example of a(n) ________ group.

When the group energy is focused on the task at hand, the group has moved to the ________ stage.

Differentiate between formal and informal groups.

Explain the following terms: "role perception" and "role expectation."

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters