Question 1

Which of the following best represents a friendship group?

Accepted Answer

A)  employees who band together to have their vacation schedules altered 
B)  a group of people who have interest in the same rock band 
C)  an elementary school principal and her 18 teachers 
D)  the six members of an airline flight crew 
E)  employees who come together to seek improved working conditions 
A)  employees who band together to have their vacation schedules altered 
B)  a group of people who have interest in the same rock band 
C)  an elementary school principal and her 18 teachers 
D)  the six members of an airline flight crew 
E)  employees who come together to seek improved working conditions

Question 2

Temporary groups with deadlines have their own unique sequencing of actions. The first of these actions is _________.

Accepted Answer

A)  forming 
B)  first meeting 
C)  norming 
D)  transitioning 
E)  performing 
A)  forming 
B)  first meeting 
C)  norming 
D)  transitioning 
E)  performing

Question 3

Which of the following is not likely to encourage group cohesiveness?

Accepted Answer

A)  stimulating competition with other groups 
B)  increasing the size of the group 
C)  obtaining agreement upon the established goals 
D)  increasing the group's status and the perceived difficulty of attaining membership 
E)  physically isolating the group 
A)  stimulating competition with other groups 
B)  increasing the size of the group 
C)  obtaining agreement upon the established goals 
D)  increasing the group's status and the perceived difficulty of attaining membership 
E)  physically isolating the group

Question 4

Which of the following stages of a five-stage group-development model is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership?

Accepted Answer

A)  introduction 
B)  storming 
C)  forming 
D)  evolution 
E)  norming 
A)  introduction 
B)  storming 
C)  forming 
D)  evolution 
E)  norming

Question 5

The ________ norms dictate behavior such as with whom group members eat lunch and friendships on and off the job.

Accepted Answer

A)  appearance 
B)  social arrangement 
C)  performance 
D)  leisure 
E)  confluence 
A)  appearance 
B)  social arrangement 
C)  performance 
D)  leisure 
E)  confluence

Question 6

Which of the following statements is true regarding brainstorming?

Accepted Answer

A)  Brainstorming encourages criticizing an idea as early as possible. 
B)  Brainstorming overcomes the problem of "production blocking." 
C)  Brainstorming can overcome the pressures for conformity. 
D)  Research consistently shows that a group in a brainstorming session generates more ideas than an individual working alone. 
E)  Brainstorming fails to develop group cohesiveness. 
A)  Brainstorming encourages criticizing an idea as early as possible. 
B)  Brainstorming overcomes the problem of "production blocking." 
C)  Brainstorming can overcome the pressures for conformity. 
D)  Research consistently shows that a group in a brainstorming session generates more ideas than an individual working alone. 
E)  Brainstorming fails to develop group cohesiveness.

Question 7

Which of the following types of norms are likely to be the most common and the most important norms?

Accepted Answer

A)  appearance norms 
B)  social arrangement norms 
C)  resource allocation norms 
D)  performance norms 
E)  behavioral norms 
A)  appearance norms 
B)  social arrangement norms 
C)  resource allocation norms 
D)  performance norms 
E)  behavioral norms

Question 8

High-status members of groups are often given less freedom to deviate from norms than are other group members.

Accepted Answer

A) True 
 B)False

Question 9

High-status group members interrupt others more often than low-status members.

Accepted Answer

A) True 
 B)False

Question 10

The important groups to which an individual belongs or hopes to belong are known as the ________ groups.

Accepted Answer

A)  conformation 
B)  reference 
C)  status 
D)  power 
E)  appearance 
A)  conformation 
B)  reference 
C)  status 
D)  power 
E)  appearance

Question 11

During the second stage of group development, ________.

Accepted Answer

A)  close relationships are developed 
B)  the group demonstrates cohesiveness 
C)  intragroup conflicts occur 
D)  the job task is performed 
E)  groups disband 
A)  close relationships are developed 
B)  the group demonstrates cohesiveness 
C)  intragroup conflicts occur 
D)  the job task is performed 
E)  groups disband

Question 12

Your organization has recently started using group decision making.
-You are most likely to observe that ________.

Accepted Answer

A)  group decision making is slower than individual decision making 
B)  group decision making leads to decreased acceptance of the solution 
C)  groups generate less information and knowledge than individuals 
D)  group decisions are less creative than individual decisions 
E)  group decisions are more accurate than the judgments of the most accurate individual in the group 
A)  group decision making is slower than individual decision making 
B)  group decision making leads to decreased acceptance of the solution 
C)  groups generate less information and knowledge than individuals 
D)  group decisions are less creative than individual decisions 
E)  group decisions are more accurate than the judgments of the most accurate individual in the group

Question 13

According to status characteristics theory, which of the following factors does not determine status?

Accepted Answer

A)  control over the resources needed by the group 
B)  contribution to goals 
C)  ability to conform to group norms 
D)  personality 
E)  talent 
A)  control over the resources needed by the group 
B)  contribution to goals 
C)  ability to conform to group norms 
D)  personality 
E)  talent

Question 14

Which term refers to a set of expected behavior patterns attributed to someone occupying a given position in a social unit?

Accepted Answer

A)  norms 
B)  status 
C)  role 
D)  cohesiveness 
E)  diversity 
A)  norms 
B)  status 
C)  role 
D)  cohesiveness 
E)  diversity

Question 15

Which of the following statements is true regarding informal groups?

Accepted Answer

A)  Informal groups are defined by the organization's structure. 
B)  In informal groups, the behaviors team members should engage in are stipulated by and directed toward organizational goals. 
C)  A group of people who come together to protest against a new law is an informal group. 
D)  The six members of an airline flight crew are an informal group. 
E)  Command groups and task groups are examples of informal groups. 
A)  Informal groups are defined by the organization's structure. 
B)  In informal groups, the behaviors team members should engage in are stipulated by and directed toward organizational goals. 
C)  A group of people who come together to protest against a new law is an informal group. 
D)  The six members of an airline flight crew are an informal group. 
E)  Command groups and task groups are examples of informal groups.

Question 16

If you ever felt like speaking up in a meeting, a classroom, or an informal group but decided against it then the reason behind it could be ________.

Accepted Answer

A)  self-efficacy 
B)  positivity offset 
C)  groupthink 
D)  self-concordance 
E)  groupshift 
A)  self-efficacy 
B)  positivity offset 
C)  groupthink 
D)  self-concordance 
E)  groupshift

Question 17

Which of the following terms best describes the acceptable standards of behavior that are shared by a group's members?

Accepted Answer

A)  norms 
B)  rules 
C)  status 
D)  traditions 
E)  role perception 
A)  norms 
B)  rules 
C)  status 
D)  traditions 
E)  role perception

Question 18

Patricia needs as many creative ideas as she can get for the new advertising campaign, and her small agency doesn't have a lot of money for high-tech meeting facilities. Given the information provided, which meeting technique will provide the highest number of quality ideas?

Accepted Answer

A)  interacting groups 
B)  brainstorming 
C)  nominal group technique 
D)  electronic meeting 
E)  social interaction 
A)  interacting groups 
B)  brainstorming 
C)  nominal group technique 
D)  electronic meeting 
E)  social interaction

Question 19

In discussing a given set of alternatives and arriving at a solution, group members tend to exaggerate the initial positions they hold. This phenomenon is called ________.

Accepted Answer

A)  self-concordance 
B)  groupshift 
C)  satisficing 
D)  emotional labor 
E)  groupthink 
A)  self-concordance 
B)  groupshift 
C)  satisficing 
D)  emotional labor 
E)  groupthink

Question 20

When ________ is of importance in decision making, group decisions are preferred to individual decisions.

Accepted Answer

A)  acceptance of solution 
B)  speed 
C)  efficiency 
D)  clear responsibility 
E)  accuracy 
A)  acceptance of solution 
B)  speed 
C)  efficiency 
D)  clear responsibility 
E)  accuracy

Which of the following best represents a friendship group?

Temporary groups with deadlines have their own unique sequencing of actions. The first of these actions is _________.

Which of the following is not likely to encourage group cohesiveness?

Which of the following stages of a five-stage group-development model is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership?

The ________ norms dictate behavior such as with whom group members eat lunch and friendships on and off the job.

Which of the following statements is true regarding brainstorming?

Which of the following types of norms are likely to be the most common and the most important norms?

High-status members of groups are often given less freedom to deviate from norms than are other group members.

High-status group members interrupt others more often than low-status members.

The important groups to which an individual belongs or hopes to belong are known as the ________ groups.

During the second stage of group development, ________.

Your organization has recently started using group decision making. -You are most likely to observe that ________.

According to status characteristics theory, which of the following factors does not determine status?

Which term refers to a set of expected behavior patterns attributed to someone occupying a given position in a social unit?

Which of the following statements is true regarding informal groups?

If you ever felt like speaking up in a meeting, a classroom, or an informal group but decided against it then the reason behind it could be ________.

Which of the following terms best describes the acceptable standards of behavior that are shared by a group's members?

Patricia needs as many creative ideas as she can get for the new advertising campaign, and her small agency doesn't have a lot of money for high-tech meeting facilities. Given the information provided, which meeting technique will provide the highest number of quality ideas?

In discussing a given set of alternatives and arriving at a solution, group members tend to exaggerate the initial positions they hold. This phenomenon is called ________.

When ________ is of importance in decision making, group decisions are preferred to individual decisions.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 9: Foundations of Group Behavior

Which of the following best represents a friendship group?

Temporary groups with deadlines have their own unique sequencing of actions. The first of these actions is _________.

Which of the following is not likely to encourage group cohesiveness?

Which of the following stages of a five-stage group-development model is characterized by a great deal of uncertainty about the group's purpose, structure, and leadership?

The ________ norms dictate behavior such as with whom group members eat lunch and friendships on and off the job.

Which of the following statements is true regarding brainstorming?

Which of the following types of norms are likely to be the most common and the most important norms?

High-status members of groups are often given less freedom to deviate from norms than are other group members.

High-status group members interrupt others more often than low-status members.

The important groups to which an individual belongs or hopes to belong are known as the ________ groups.

During the second stage of group development, ________.

Your organization has recently started using group decision making. -You are most likely to observe that ________.

According to status characteristics theory, which of the following factors does not determine status?

Which term refers to a set of expected behavior patterns attributed to someone occupying a given position in a social unit?

Which of the following statements is true regarding informal groups?

If you ever felt like speaking up in a meeting, a classroom, or an informal group but decided against it then the reason behind it could be ________.

Which of the following terms best describes the acceptable standards of behavior that are shared by a group's members?

Patricia needs as many creative ideas as she can get for the new advertising campaign, and her small agency doesn't have a lot of money for high-tech meeting facilities. Given the information provided, which meeting technique will provide the highest number of quality ideas?

In discussing a given set of alternatives and arriving at a solution, group members tend to exaggerate the initial positions they hold. This phenomenon is called ________.

When ________ is of importance in decision making, group decisions are preferred to individual decisions.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters