Question 1

If creativity is important, then individual decision making tends to be more effective than group decision making.

Accepted Answer

A) True 
 B)False

Question 2

Your organization has recently started using group decision making.
-You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

Accepted Answer

A)  negative affect 
B)  groupshift 
C)  cognitive dissonance 
D)  groupthink 
E)  positivity offset 
A)  negative affect 
B)  groupshift 
C)  cognitive dissonance 
D)  groupthink 
E)  positivity offset

Question 3

The phenomenon of ________ describes situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views.

Accepted Answer

A)  social loafing 
B)  groupshift 
C)  groupthink 
D)  group polarization 
E)  satisficing 
A)  social loafing 
B)  groupshift 
C)  groupthink 
D)  group polarization 
E)  satisficing

Question 4

A role indicates a set of expected behavior patterns attributed to someone occupying a given position in a social unit.

Accepted Answer

A) True 
 B)False

Question 5

Julia, Bree, and David work in different departments but often eat lunch together. They are an example of a(n) ________ group.

Accepted Answer

A)  formal 
B)  informal 
C)  command 
D)  task 
E)  interest 
A)  formal 
B)  informal 
C)  command 
D)  task 
E)  interest

Question 6

You decide that your company's choice of which new product to manufacture needs to have widespread acceptance and that this decision needs to be of the highest quality possible. Having read the literature on decision making, you believe that this choice needs to be made by a group of your best managers.
-You have decided to use the nominal group technique. Which of the following statements is true about this method?

Accepted Answer

A)  This method is good for building group cohesiveness. 
B)  This method is good for processing ideas rapidly. 
C)  This method is good for encouraging independent thinking. 
D)  This method is an inexpensive means for generating a large number of ideas. 
E)  This method is good for achieving commitment to a solution. 
A)  This method is good for building group cohesiveness. 
B)  This method is good for processing ideas rapidly. 
C)  This method is good for encouraging independent thinking. 
D)  This method is an inexpensive means for generating a large number of ideas. 
E)  This method is good for achieving commitment to a solution.

Question 7

How does group size affect a group's behavior?

Accepted Answer

The evidence indicates that smaller grou

Question 8

Hubert needs an instruction manual for his new product. He needs a small team of technical writers to work together closely to rapidly write the manual. He needs them to communicate ideas quickly, creatively, and affordably. Which of the following group techniques should Hubert consider?

Accepted Answer

A)  nominal and electronic 
B)  nominal and interacting 
C)  brainstorming and electronic 
D)  electronic and interacting 
E)  interacting and brainstorming 
A)  nominal and electronic 
B)  nominal and interacting 
C)  brainstorming and electronic 
D)  electronic and interacting 
E)  interacting and brainstorming

Question 9

During the group development process, when the storming stage is complete, there will be a relatively clear hierarchy of leadership within the group.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is not an example of a performance norm?

Accepted Answer

A)  when an employee needs to look busy 
B)  how hard an employee should work 
C)  the appropriate levels of tardiness 
D)  the acceptable level of output 
E)  how to get the job done 
A)  when an employee needs to look busy 
B)  how hard an employee should work 
C)  the appropriate levels of tardiness 
D)  the acceptable level of output 
E)  how to get the job done

Question 11

Which of the following factors corresponds to deep-level diversity in groups?

Accepted Answer

A)  national origin, race, and gender 
B)  roles, status, and power 
C)  ability, intelligence, and personality 
D)  underlying attitudes, values, and opinions 
E)  security, self-esteem, and affiliation 
A)  national origin, race, and gender 
B)  roles, status, and power 
C)  ability, intelligence, and personality 
D)  underlying attitudes, values, and opinions 
E)  security, self-esteem, and affiliation

Question 12

During the ________ stage of group development, members accept the existence of the group but resist the constraints it imposes on individuality.

Accepted Answer

A)  norming 
B)  storming 
C)  performing 
D)  evolution 
E)  forming 
A)  norming 
B)  storming 
C)  performing 
D)  evolution 
E)  forming

Question 13

Employees who band together to seek improved working conditions form a(n) ________ group.

Accepted Answer

A)  union 
B)  friendship 
C)  interest 
D)  work 
E)  command 
A)  union 
B)  friendship 
C)  interest 
D)  work 
E)  command

Question 14

A(n) ________ group is determined by the organization chart and it is composed of the individuals who report directly to a given manager.

Accepted Answer

A)  command 
B)  friendship 
C)  interest 
D)  informal 
E)  intimate 
A)  command 
B)  friendship 
C)  interest 
D)  informal 
E)  intimate

Question 15

Role perception indicates ________.

Accepted Answer

A)  others' belief regarding how you should act in a given situation 
B)  the skills required for performing the job 
C)  the social norms that are to be followed while performing the role 
D)  our view of how we're supposed to act in a given situation 
E)  acceptable standards of behavior shared by nongroup members 
A)  others' belief regarding how you should act in a given situation 
B)  the skills required for performing the job 
C)  the social norms that are to be followed while performing the role 
D)  our view of how we're supposed to act in a given situation 
E)  acceptable standards of behavior shared by nongroup members

Question 16

Maya just got out of a meeting. She is extremely frustrated because nothing got done and now she has to deal with workplace drama. Sophia is threatening to quit because the group members severely criticized her idea without even giving her a chance to complete her point. The entire meeting turned into a conflict management session for Maya. Which of the following meeting techniques was most likely used by Maya?

Accepted Answer

A)  interacting group 
B)  brainstorming 
C)  nominal group 
D)  electronic meeting 
E)  video conferencing 
A)  interacting group 
B)  brainstorming 
C)  nominal group 
D)  electronic meeting 
E)  video conferencing

Question 17

What are the five stages of group development?

Accepted Answer

A)  generation, implementation, construction, production, and termination 
B)  introduction, development, production, deterioration, and adjournment 
C)  initiation, evolution, maturation, degeneration, and termination 
D)  forming, storming, norming, performing, and adjourning 
E)  introducing, developing, performing, controlling, and terminating 
A)  generation, implementation, construction, production, and termination 
B)  introduction, development, production, deterioration, and adjournment 
C)  initiation, evolution, maturation, degeneration, and termination 
D)  forming, storming, norming, performing, and adjourning 
E)  introducing, developing, performing, controlling, and terminating

Question 18

What is deviant workplace behavior? How is deviant workplace behavior influenced by the group to which the individual belongs?

Accepted Answer

Deviant workplace behavior (also called

Question 19

Alberto is working with a group of fifteen people to coordinate the merger of two corporations. Everyone in the group is highly qualified, offers relevant information, and has high norms. Still, the group seems to be slow at outlining a definitive plan for the merger. With the information provided, what would be the fastest and best way for Alberto to increase cohesiveness and productivity?

Accepted Answer

A)  hold long meetings at a restaurant or in a social setting 
B)  stimulate competition within the group 
C)  decrease the time members spend together 
D)  decrease the size of the group 
E)  invite more members into the group 
A)  hold long meetings at a restaurant or in a social setting 
B)  stimulate competition within the group 
C)  decrease the time members spend together 
D)  decrease the size of the group 
E)  invite more members into the group

Question 20

Groups of approximately ________ members tend to be more effective for taking action.

Accepted Answer

A)  two 
B)  seven 
C)  eleven 
D)  sixteen 
E)  twenty-one 
A)  two 
B)  seven 
C)  eleven 
D)  sixteen 
E)  twenty-one

If creativity is important, then individual decision making tends to be more effective than group decision making.

Your organization has recently started using group decision making. -You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

The phenomenon of ________ describes situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views.

A role indicates a set of expected behavior patterns attributed to someone occupying a given position in a social unit.

Julia, Bree, and David work in different departments but often eat lunch together. They are an example of a(n) ________ group.

How does group size affect a group's behavior?

Hubert needs an instruction manual for his new product. He needs a small team of technical writers to work together closely to rapidly write the manual. He needs them to communicate ideas quickly, creatively, and affordably. Which of the following group techniques should Hubert consider?

During the group development process, when the storming stage is complete, there will be a relatively clear hierarchy of leadership within the group.

Which of the following is not an example of a performance norm?

Which of the following factors corresponds to deep-level diversity in groups?

During the ________ stage of group development, members accept the existence of the group but resist the constraints it imposes on individuality.

Employees who band together to seek improved working conditions form a(n) ________ group.

A(n) ________ group is determined by the organization chart and it is composed of the individuals who report directly to a given manager.

Role perception indicates ________.

What are the five stages of group development?

What is deviant workplace behavior? How is deviant workplace behavior influenced by the group to which the individual belongs?

Groups of approximately ________ members tend to be more effective for taking action.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 9: Foundations of Group Behavior

If creativity is important, then individual decision making tends to be more effective than group decision making.

Your organization has recently started using group decision making. -You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

The phenomenon of ________ describes situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views.

A role indicates a set of expected behavior patterns attributed to someone occupying a given position in a social unit.

Julia, Bree, and David work in different departments but often eat lunch together. They are an example of a(n) ________ group.

How does group size affect a group's behavior?

Hubert needs an instruction manual for his new product. He needs a small team of technical writers to work together closely to rapidly write the manual. He needs them to communicate ideas quickly, creatively, and affordably. Which of the following group techniques should Hubert consider?

During the group development process, when the storming stage is complete, there will be a relatively clear hierarchy of leadership within the group.

Which of the following is not an example of a performance norm?

Which of the following factors corresponds to deep-level diversity in groups?

During the ________ stage of group development, members accept the existence of the group but resist the constraints it imposes on individuality.

Employees who band together to seek improved working conditions form a(n) ________ group.

A(n) ________ group is determined by the organization chart and it is composed of the individuals who report directly to a given manager.

Role perception indicates ________.

What are the five stages of group development?

What is deviant workplace behavior? How is deviant workplace behavior influenced by the group to which the individual belongs?

Groups of approximately ________ members tend to be more effective for taking action.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters