Exam 1: What Is Organizational Behavior

Organizations need to ensure that hiring and employment policies create equal access and opportunities to individuals, regardless of ________.

Over the last three decades, business school curricula has focused more on the technical aspects of management such as economics, accounting, finance, and quantitative techniques, and less on subjects related to human behavior and people skills.

The OB topic of motivation has been most influenced by which behavioral discipline?

Describe how one of the sciences that contributes to organizational behavior could be used in EBM. Define the science, some of the science's contributions to OB, and describe a workplace example of how it could be used in EBM.

In terms of the United States labor force, the number of workers belonging to the 55-and-older age group is expected to dramatically decline in the near future.

Which of the following is one of the main reasons why married employees find it difficult to make time to fulfill commitments to home, spouse, children, parents, and friends?

In order to predict human behavior, it is best to supplement your intuitive opinions with information derived in what fashion?

The vast majority of management decisions are still made in a hurry, with little or no systematic study of available evidence.

What are the three primary determinants of behavior in organizations?

The common characteristic of manufacturing jobs is that they require substantial interaction with an organization's customers.

Explain "workforce diversity." What key managerial skill do you think is most important when dealing with workforce diversity?

Intuition comes from "gut feelings" about the state of some phenomenon of interest.

Anthropology has helped us understand differences in values and attitudes between people in different countries.

OB researchers cannot offer reasonably accurate explanations of human behavior since people act very differently in similar situations.

There's an increasing blurring between the work and nonwork time.

________ is the study of the impact that individuals, groups, and structure have on behavior within organizations.

Which of the following is not a service job?

Which of the following is not considered a key quality of an employee in a customer-responsive culture?

Janet needs to assign a very important advertising account to one of her writers. First she reviewed each writer's work load, then she studied the sales data of the products for the last three campaigns of each writer, then she reviewed each writer's annual review to familiarize herself with their goals. Finally, she gave the account to Paula, a very creative, efficient, writer who has had high sales results with her last three clients' products. Janet's management style is based on ________.

Jude is a social psychologist. He is working on a concept in social psychology, which is a major study area, and learning how to implement it and how to reduce barriers to its acceptance. Jude is studying the concept of ________.