Exam 1: What Is Organizational Behavior

As the world has become more global, managers have to become capable of working with people from different cultures.

As managers oversee the movement of jobs to countries with low-cost labor, ________.

One of the key challenges for managers in today's organizations is to ________.

Organizational behavior is a field of study that helps in measuring, understanding, and changing attitudes; identifying communication patterns; and building trust. It has made important contributions to the study of group behavior, power, and conflict.

Which of the following is not an action characteristic of an organization in flux?

The common characteristic of service jobs is that they require ________.

Explain why there are few absolutes in Organizational Behavior. Despite this, how are we able to make valid predictions?

Which of the following statements is not true about work force diversity?

Workforce diversity means that organizations are becoming more heterogeneous in terms of all of the following except ________.

Which of the following statements best describes contingency variables?

The difference between good and bad management can be the difference between ________ and ________.

Raymond is completing a study on discrimination in which he has noted that saleswomen who wear skirt suits make more sales than saleswomen who only wear pant suits. However, Raymond determined that his findings only pertained to those industries in which the purchasing decision maker is traditionally masculine. For example, the sales results were the same for all women selling to medical office managers, a female dominated field. Raymond used ________ variables to more accurately explain his results.

________ is a science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.

You should expect that the faculty member from ________ will probably contribute information about large-scale group behavior.

Many employees of global firms are "on call" 24 hours a day for all of the following reasons except ________.

In good economic conditions, understanding how to reward, satisfy, and retain employees is at a premium, however, in bad times, issues like stress, decision making, and coping come to the fore.

Which of the following is not a reason why business schools have begun to include classes on organizational behavior?

Which of the following is not a topic or concern related to OB?

The blurring of the line between work and non-work time has created ________.

Whereas ________ focuses on differences among people from different countries, ________ addresses differences among people within given countries.