Question 1

Continuous improvement programs aim at constantly improving the quality of products and services.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is a component of continuous improvement?

Accepted Answer

A)  Outsourcing of customer needs. 
B)  Eliminating perfectionist tendencies to constantly be better than "very good." 
C)  Refocusing quality on only the production process. 
D)  Replacing statistical techniques with benchmark roots for problem solving. 
E)  Empowering employees. 
A)  Outsourcing of customer needs. 
B)  Eliminating perfectionist tendencies to constantly be better than "very good." 
C)  Refocusing quality on only the production process. 
D)  Replacing statistical techniques with benchmark roots for problem solving. 
E)  Empowering employees.

Question 3

All of the following types of employees are considered contingent employees EXCEPT:

Accepted Answer

A)  part-time employees. 
B)  contract workers. 
C)  full-time temporary workers. 
D)  full-time long-term employees. 
E)  freelancers. 
A)  part-time employees. 
B)  contract workers. 
C)  full-time temporary workers. 
D)  full-time long-term employees. 
E)  freelancers.

Question 4

MATCHING KEY TERMS AND DEFINITIONS
-The part-time, temporary, and contract workers used by organizations to fill peak staffing needs.

Accepted Answer

A) Multinational corporations 
B) Work process engineering 
C) Contingent workforce 
D) Baby-boomers 
E) Knowledge workers
F)Outsourcing
G)Downsizing
H)Acquisition
I)Core employees
J)Rightsizing
K)Workforce diversity
L)Code of ethics
M)Quality management
N)Kaizen
O)Globalization 
A) Multinational corporations 
B) Work process engineering 
C) Contingent workforce 
D) Baby-boomers 
E) Knowledge workers
F)Outsourcing
G)Downsizing
H)Acquisition
I)Core employees
J)Rightsizing
K)Workforce diversity
L)Code of ethics
M)Quality management
N)Kaizen
O)Globalization

Question 5

HRM provides support in all of these areas to increase employee involvement except

Accepted Answer

A)  Delegation. 
B)  Retirement planning. 
C)  Work teams. 
D)  Goal setting. 
E)  Participative management. 
A)  Delegation. 
B)  Retirement planning. 
C)  Work teams. 
D)  Goal setting. 
E)  Participative management.

Question 6

Ivan is the vice-president of human resources for a large manufacturing organization involved in work process engineering. What kinds of training needs should he anticipate?

Accepted Answer

A)  New work procedures. 
B)  Technology enhancements. 
C)  Decision making. 
D)  Working in teams. 
E)  All of the above. 
A)  New work procedures. 
B)  Technology enhancements. 
C)  Decision making. 
D)  Working in teams. 
E)  All of the above.

Question 7

Mergers are a common way for businesses to enter new or global markets, acquire new technology, or gain a financial advantage by achieving economies of scale.

Accepted Answer

A) True 
 B)False

Question 8

Women and _______ are the fastest growing segments of the U.S. workforce.

Accepted Answer

The answer of Women and _______ are the fastest growing...

Question 9

MATCHING KEY TERMS AND DEFINITIONS
-A process of interaction and integration among the people, companies, and governments of different nations, driven by international trade and investment, accelerated by information technology.

Accepted Answer

A) Multinational corporations 
B) Work process engineering 
C) Contingent workforce 
D) Baby-boomers 
E) Knowledge workers
F)Outsourcing
G)Downsizing
H)Acquisition
I)Core employees
J)Rightsizing
K)Workforce diversity
L)Code of ethics
M)Quality management
N)Kaizen
O)Globalization 
A) Multinational corporations 
B) Work process engineering 
C) Contingent workforce 
D) Baby-boomers 
E) Knowledge workers
F)Outsourcing
G)Downsizing
H)Acquisition
I)Core employees
J)Rightsizing
K)Workforce diversity
L)Code of ethics
M)Quality management
N)Kaizen
O)Globalization

Question 10

Which statement is the best comparison of downsizing and rightsizing?

Accepted Answer

A)  Rightsizing maintains long term employee commitment. Downsizing leads to outsourcing. 
B)  Rightsizing links long term organizational goals to staffing levels. Downsizing is one of the actions that may be performed. 
C)  Rightsizing maintains competitive levels of employee surplus. Downsizing emphasizes quality management. 
D)  Rightsizing is another term for offshoring. Downsizing is another term for outsourcing. 
E)  Rightsizing is a euphemism for a racist workforce. Downsizing means cutting the number of employees. 
A)  Rightsizing maintains long term employee commitment. Downsizing leads to outsourcing. 
B)  Rightsizing links long term organizational goals to staffing levels. Downsizing is one of the actions that may be performed. 
C)  Rightsizing maintains competitive levels of employee surplus. Downsizing emphasizes quality management. 
D)  Rightsizing is another term for offshoring. Downsizing is another term for outsourcing. 
E)  Rightsizing is a euphemism for a racist workforce. Downsizing means cutting the number of employees.

Question 11

A major drawback of focusing on continuous improvements is that it:

Accepted Answer

A)  may prevent employers from making needed radical changes. 
B)  works well for Japanese companies but not for U.S. companies. 
C)  makes it difficult to discharge low-performing employees. 
D)  usually requires the layoff of employees. 
E)  requires the use of complicated statistical techniques. 
A)  may prevent employers from making needed radical changes. 
B)  works well for Japanese companies but not for U.S. companies. 
C)  makes it difficult to discharge low-performing employees. 
D)  usually requires the layoff of employees. 
E)  requires the use of complicated statistical techniques.

Continuous improvement programs aim at constantly improving the quality of products and services.

Which of the following is a component of continuous improvement?

All of the following types of employees are considered contingent employees EXCEPT:

MATCHING KEY TERMS AND DEFINITIONS -The part-time, temporary, and contract workers used by organizations to fill peak staffing needs.

HRM provides support in all of these areas to increase employee involvement except

Ivan is the vice-president of human resources for a large manufacturing organization involved in work process engineering. What kinds of training needs should he anticipate?

Mergers are a common way for businesses to enter new or global markets, acquire new technology, or gain a financial advantage by achieving economies of scale.

Women and _______ are the fastest growing segments of the U.S. workforce.

MATCHING KEY TERMS AND DEFINITIONS -A process of interaction and integration among the people, companies, and governments of different nations, driven by international trade and investment, accelerated by information technology.

Which statement is the best comparison of downsizing and rightsizing?

A major drawback of focusing on continuous improvements is that it:

Introduction to HR Functions

Employment Laws

Employer and Employee Rights

Effective Job Analysis

Employee Recruitment

Selecting Employees

Training and Developing Employees

Career Development

Performance Management

Compensation

Employee Benefits

Health and Safety

Labor Relations and Collective Bargaining

Filters

Exam 1: Hrm in a Changing Environment

Continuous improvement programs aim at constantly improving the quality of products and services.

Which of the following is a component of continuous improvement?

All of the following types of employees are considered contingent employees EXCEPT:

MATCHING KEY TERMS AND DEFINITIONS -The part-time, temporary, and contract workers used by organizations to fill peak staffing needs.

HRM provides support in all of these areas to increase employee involvement except

Ivan is the vice-president of human resources for a large manufacturing organization involved in work process engineering. What kinds of training needs should he anticipate?

Mergers are a common way for businesses to enter new or global markets, acquire new technology, or gain a financial advantage by achieving economies of scale.

Women and _______ are the fastest growing segments of the U.S. workforce.

MATCHING KEY TERMS AND DEFINITIONS -A process of interaction and integration among the people, companies, and governments of different nations, driven by international trade and investment, accelerated by information technology.

Which statement is the best comparison of downsizing and rightsizing?

A major drawback of focusing on continuous improvements is that it:

Introduction to HR Functions

Employment Laws

Employer and Employee Rights

Effective Job Analysis

Employee Recruitment

Selecting Employees

Training and Developing Employees

Career Development

Performance Management

Compensation

Employee Benefits

Health and Safety

Labor Relations and Collective Bargaining

Filters