Question 1

A recent survey found that women in _________ are world leaders with 45 percent holding senior management positions.

Accepted Answer

A)  United States 
B)  Thailand 
C)  Canada 
D)  Brazil 
E)  Hong Kong 
A)  United States 
B)  Thailand 
C)  Canada 
D)  Brazil 
E)  Hong Kong

Question 2

All of these changes are causing an increased diversity in the U.S. workforce EXCEPT:

Accepted Answer

A)  fewer younger workers enter the workforce. 
B)  more baby boomers take early retirement. 
C)  Federal legislation prohibits employee discrimination. 
D)  passage of the Senior Citizens Freedom to Work Act. 
E)  globalization lowers barriers to immigrants. 
A)  fewer younger workers enter the workforce. 
B)  more baby boomers take early retirement. 
C)  Federal legislation prohibits employee discrimination. 
D)  passage of the Senior Citizens Freedom to Work Act. 
E)  globalization lowers barriers to immigrants.

Question 3

Today, the percentage of women managers in the United States is approximately

Accepted Answer

A)  50% 
B)  37% 
C)  12% 
D)  15% 
E)  8% 
A)  50% 
B)  37% 
C)  12% 
D)  15% 
E)  8%

Question 4

A California-based software company has just started a joint venture with a Japanese company in Tokyo. Doug, a U.S. expatriate, is the new general manager of the joint-venture. He is very excited about his foreign assignment in Japan. However, Doug has quickly become frustrated with the lack of assertiveness of his Japanese managers and employees. He feels things are not accomplished fast enough. What should Doug do?

Accepted Answer

A)  Confront his Japanese managers and employees about their lack of assertiveness. 
B)  Train his Japanese managers and employees on how to become more assertive. 
C)  Reward his Japanese managers and employees for being assertive. 
D)  Make an effort to better understand the Japanese culture. 
E)  Make an effort to speak with his managers and employees in Japanese more often. 
A)  Confront his Japanese managers and employees about their lack of assertiveness. 
B)  Train his Japanese managers and employees on how to become more assertive. 
C)  Reward his Japanese managers and employees for being assertive. 
D)  Make an effort to better understand the Japanese culture. 
E)  Make an effort to speak with his managers and employees in Japanese more often.

Question 5

Because contract workers' labor cost is unknown and their service is usually poor as compared to full-time employees, organizations prefer not to use them.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not true regarding the employee involvement for HRM?

Accepted Answer

A)  Employees are expected to work in teams. 
B)  Employees are expected to delegate. 
C)  Employees are expected to withhold strategic information from co-workers. 
D)  Employees need to be trained in all aspects of the job. 
E)  Employees need training in interpersonal skills. 
A)  Employees are expected to work in teams. 
B)  Employees are expected to delegate. 
C)  Employees are expected to withhold strategic information from co-workers. 
D)  Employees need to be trained in all aspects of the job. 
E)  Employees need training in interpersonal skills.

Question 7

Which of the following is the best illustration of a work team?

Accepted Answer

A)  A one-man band. 
B)  A football team that has separate players who specialize in offense, defense, and kickoff. 
C)  A symphony orchestra with special sections for wind, percussion, and strings 
D)  A surgical team of 3 nurses and 3 surgeons. 
E)  Airline employees who may handle baggage today, check in customers tomorrow, or serve on the information desk. 
A)  A one-man band. 
B)  A football team that has separate players who specialize in offense, defense, and kickoff. 
C)  A symphony orchestra with special sections for wind, percussion, and strings 
D)  A surgical team of 3 nurses and 3 surgeons. 
E)  Airline employees who may handle baggage today, check in customers tomorrow, or serve on the information desk.

Question 8

According to Thomas Friedman, there are three eras of globalization: transportation, communication, and technology.

Accepted Answer

A) True 
 B)False

Question 9

MATCHING KEY TERMS AND DEFINITIONS
-An organization's full-time employee population.

Accepted Answer

A) Multinational corporations 
B) Work process engineering 
C) Contingent workforce 
D) Baby-boomers 
E) Knowledge workers
F)Outsourcing
G)Downsizing
H)Acquisition
I)Core employees
J)Rightsizing
K)Workforce diversity
L)Code of ethics
M)Quality management
N)Kaizen
O)Globalization 
A) Multinational corporations 
B) Work process engineering 
C) Contingent workforce 
D) Baby-boomers 
E) Knowledge workers
F)Outsourcing
G)Downsizing
H)Acquisition
I)Core employees
J)Rightsizing
K)Workforce diversity
L)Code of ethics
M)Quality management
N)Kaizen
O)Globalization

Question 10

HRM typically provides which of these types of training to temporary employees?

Accepted Answer

A)  Orientation 
B)  Retirement planning 
C)  Benefits options 
D)  Career management 
E)  Technology certification 
A)  Orientation 
B)  Retirement planning 
C)  Benefits options 
D)  Career management 
E)  Technology certification

Question 11

Which of the following statements best compares continuous improvement and work process engineering?

Accepted Answer

A)  Continuous improvement asks, "How can we do it better?" Work process improvement asks, "Are we doing the right thing?" 
B)  Continuous improvement has increased training requirements. Work process engineering has increased security requirements. 
C)  Continuous improvement is effective in turbulent environments. Work process engineering is effective in stable organizational settings. 
D)  Continuous improvement is used in the service sector. Work process engineering is used in the manufacturing sector. 
E)  Continuous improvement decreases the number of employees in an organization. Work process engineering increases the number of employees in an organization. 
A)  Continuous improvement asks, "How can we do it better?" Work process improvement asks, "Are we doing the right thing?" 
B)  Continuous improvement has increased training requirements. Work process engineering has increased security requirements. 
C)  Continuous improvement is effective in turbulent environments. Work process engineering is effective in stable organizational settings. 
D)  Continuous improvement is used in the service sector. Work process engineering is used in the manufacturing sector. 
E)  Continuous improvement decreases the number of employees in an organization. Work process engineering increases the number of employees in an organization.

Question 12

Quality management is an organizational commitment to continuous process of improvement that expands the definition of customer to include everyone involved in the organization.

Accepted Answer

A) True 
 B)False

Question 13

Different countries perceive status differently. For example, status in French society depends to a large extent on education and seniority. Such an emphasis on education and seniority is called:

Accepted Answer

A)  ascribed status 
B)  prescribed status 
C)  status differentiation 
D)  achieved status 
E)  earned status 
A)  ascribed status 
B)  prescribed status 
C)  status differentiation 
D)  achieved status 
E)  earned status

Question 14

Which of the following is not a component of continuous improvement?

Accepted Answer

A)  Intense focus on the customer. 
B)  Improvement in the quality of everything the organization does. 
C)  Intense focus on individual performance. 
D)  Accurate measurement. 
E)  Empowerment of employees. 
A)  Intense focus on the customer. 
B)  Improvement in the quality of everything the organization does. 
C)  Intense focus on individual performance. 
D)  Accurate measurement. 
E)  Empowerment of employees.

Question 15

Ethics refers to:

Accepted Answer

A)  a set of rules or principles that defines what is legal and what is illegal. 
B)  a set of rules or principles that defines right and wrong conduct. 
C)  a situation in which decisions are made based on religious rules or principles 
D)  a situation in which individuals make decisions based primarily on their best interest. 
E)  a situation in which individuals act make decisions based primarily on the best interest of the most economically disadvantaged individuals 
A)  a set of rules or principles that defines what is legal and what is illegal. 
B)  a set of rules or principles that defines right and wrong conduct. 
C)  a situation in which decisions are made based on religious rules or principles 
D)  a situation in which individuals make decisions based primarily on their best interest. 
E)  a situation in which individuals act make decisions based primarily on the best interest of the most economically disadvantaged individuals

Question 16

Many Gen Xers and Gen Yers, while passionate about their careers, will not sacrifice family and leisure for their career.

Accepted Answer

A) True 
 B)False

Question 17

All of these countries value individualism and acquiring things EXCEPT:

Accepted Answer

A)  Singapore 
B)  New Zealand 
C)  Australia 
D)  Netherlands 
E)  Canada 
A)  Singapore 
B)  New Zealand 
C)  Australia 
D)  Netherlands 
E)  Canada

Question 18

All of these countries value collectivism relationships, and concern for others EXCEPT:

Accepted Answer

A)  Singapore 
B)  New Zealand 
C)  China 
D)  Venezuela 
E)  Philippines 
A)  Singapore 
B)  New Zealand 
C)  China 
D)  Venezuela 
E)  Philippines

Question 19

HRM is often involved in all of the following for their contingent workers except

Accepted Answer

A)  Motivation. 
B)  Locating temporary workers. 
C)  Scheduling options to meet workers' needs. 
D)  Conflict resolution between contingent and core employees. 
E)  Negotiating health care benefits. 
A)  Motivation. 
B)  Locating temporary workers. 
C)  Scheduling options to meet workers' needs. 
D)  Conflict resolution between contingent and core employees. 
E)  Negotiating health care benefits.

Question 20

In times of labor ______, good wages and benefits are not enough to hire and keep skilled workers.

Accepted Answer

The answer of In times of labor ______, good wages...

A recent survey found that women in _________ are world leaders with 45 percent holding senior management positions.

All of these changes are causing an increased diversity in the U.S. workforce EXCEPT:

Today, the percentage of women managers in the United States is approximately

Because contract workers' labor cost is unknown and their service is usually poor as compared to full-time employees, organizations prefer not to use them.

Which of the following is not true regarding the employee involvement for HRM?

Which of the following is the best illustration of a work team?

According to Thomas Friedman, there are three eras of globalization: transportation, communication, and technology.

MATCHING KEY TERMS AND DEFINITIONS -An organization's full-time employee population.

HRM typically provides which of these types of training to temporary employees?

Which of the following statements best compares continuous improvement and work process engineering?

Quality management is an organizational commitment to continuous process of improvement that expands the definition of customer to include everyone involved in the organization.

Different countries perceive status differently. For example, status in French society depends to a large extent on education and seniority. Such an emphasis on education and seniority is called:

Which of the following is not a component of continuous improvement?

Ethics refers to:

Many Gen Xers and Gen Yers, while passionate about their careers, will not sacrifice family and leisure for their career.

All of these countries value individualism and acquiring things EXCEPT:

All of these countries value collectivism relationships, and concern for others EXCEPT:

HRM is often involved in all of the following for their contingent workers except

In times of labor ______, good wages and benefits are not enough to hire and keep skilled workers.

Introduction to HR Functions

Employment Laws

Employer and Employee Rights

Effective Job Analysis

Employee Recruitment

Selecting Employees

Training and Developing Employees

Career Development

Performance Management

Compensation

Employee Benefits

Health and Safety

Labor Relations and Collective Bargaining

Filters

Exam 1: Hrm in a Changing Environment

A recent survey found that women in _________ are world leaders with 45 percent holding senior management positions.

All of these changes are causing an increased diversity in the U.S. workforce EXCEPT:

Today, the percentage of women managers in the United States is approximately

Because contract workers' labor cost is unknown and their service is usually poor as compared to full-time employees, organizations prefer not to use them.

Which of the following is not true regarding the employee involvement for HRM?

Which of the following is the best illustration of a work team?

According to Thomas Friedman, there are three eras of globalization: transportation, communication, and technology.

MATCHING KEY TERMS AND DEFINITIONS -An organization's full-time employee population.

HRM typically provides which of these types of training to temporary employees?

Which of the following statements best compares continuous improvement and work process engineering?

Quality management is an organizational commitment to continuous process of improvement that expands the definition of customer to include everyone involved in the organization.

Different countries perceive status differently. For example, status in French society depends to a large extent on education and seniority. Such an emphasis on education and seniority is called:

Which of the following is not a component of continuous improvement?

Ethics refers to:

Many Gen Xers and Gen Yers, while passionate about their careers, will not sacrifice family and leisure for their career.

All of these countries value individualism and acquiring things EXCEPT:

All of these countries value collectivism relationships, and concern for others EXCEPT:

HRM is often involved in all of the following for their contingent workers except

In times of labor ______, good wages and benefits are not enough to hire and keep skilled workers.

Introduction to HR Functions

Employment Laws

Employer and Employee Rights

Effective Job Analysis

Employee Recruitment

Selecting Employees

Training and Developing Employees

Career Development

Performance Management

Compensation

Employee Benefits

Health and Safety

Labor Relations and Collective Bargaining

Filters