Exam 1: Hrm in a Changing Environment

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DeMario, a Canadian native, has just been cleared for assignment as a country manager. He went to school in the United States and speaks English, Spanish, and French. What assignment would work best for him if there is no time for additional training?

(Multiple Choice)
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A _____ may tend to view their work as not critically important to an organization.

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MATCHING KEY TERMS AND DEFINITIONS -An activity in an organization aimed at creating greater efficiency by eliminating certain jobs.

(Multiple Choice)
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Given the population and technology shifts occurring today, the authors foresee an end to the labor shortage within the next year or two.

(True/False)
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The Bureau of Labor Statistics predicts that by 2014 nearly 2.4 million jobs will go unfilled due to all of these factors EXCEPT:

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Which of the following quality experts has been credited for helping Japanese firms improve their productivity following World War II?

(Multiple Choice)
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According to the Internal Revenue Service (IRS), an employee is an individual who performs work for you, and you have the right to control or direct the result of the work but not the means and methods of accomplishing the result.

(True/False)
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Suppose you are the HR manager of an organization that has just adopted the philosophy of continuous improvement. You can support improvement programs in all of these ways except

(Multiple Choice)
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When off the job, an employer cannot legally control an employee's behavior by prohibiting such things as riding a motorcycle, skydiving, smoking, or drinking alcohol.

(True/False)
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Your text mentioned that telephone calls are monitored in which of these organizations?

(Multiple Choice)
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How has technology changed HRM practices?

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A set of rules or principles that defines right and wrong is commonly referred to as _______.

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Which of the following statement about knowledge workers is FALSE?

(Multiple Choice)
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Which of the following is an implication of technology in HRM?

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Work process engineering is:

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MATCHING KEY TERMS AND DEFINITIONS -The varied personal characteristics that make the workforce heterogeneous.

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MATCHING KEY TERMS AND DEFINITIONS -Linking employee needs to organizational strategy.

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MATCHING KEY TERMS AND DEFINITIONS -Organizational commitment to continuous process of improvement that expands the definition of customer to include everyone involved in the organization.

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Employees who work fewer than 40 hours a week are called part-time employees.

(True/False)
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MATCHING KEY TERMS AND DEFINITIONS -The Japanese term for an organization's commitment to continuous improvement.

(Multiple Choice)
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