Exam 8: Setting a Price for the Service Rendered
Exam 1: Understanding Services Marketing54 Questions
Exam 2: Frameworks for Managing the Customers Experience40 Questions
Exam 3: Plugging Into the Information Age42 Questions
Exam 4: Planning and Producing the Service Performance41 Questions
Exam 5: Designing the Service Setting41 Questions
Exam 6: Leveraging the People Factor54 Questions
Exam 7: Managing the Customer Mix46 Questions
Exam 8: Setting a Price for the Service Rendered54 Questions
Exam 9: Promoting the Interactive Service Experience53 Questions
Exam 10: Building Customer Loyalty Through Service Quality62 Questions
Exam 11: Regaining Customer Confidence Through Customer Service and Service Recovery55 Questions
Exam 12: Researching Service Success and Failure56 Questions
Exam 13: Developing Marketing Strategies for Services57 Questions
Exam 14: Coping With Fluctuating Demand for Services55 Questions
Exam 15: Thinking Globally: Its a Small World After All54 Questions
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Short-term profitability and maximization of revenues from assets should always be the driving force behind services' pricing decisions.
(True/False)
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The net profit per unit is the difference between the price charged to service customer and the total cost per unit.
(True/False)
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Describe the relationship between pricing objectives and pricing strategies.
(Essay)
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A revenue perspective on pricing is sometimes referred to as a customer-based approach.
(True/False)
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You and a friend were comparing prices for the same service and noticed that wide price discrepancies existed.Explain why these wide price variations may exist for the same service.
(Essay)
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Your manager recently overheard a conversation regarding price bundling and wanted to know more about it.He asked you to find out what is meant by price bundling and why services would want to use it.What would you report to your manager?
(Essay)
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COMPLETION QUESTIONS
Yield Management Systems
Profit-Oriented
Volume-Oriented
Value
Price/Demand Elasticity
Fixed
Variable
Contribution Margin
Breakeven Point
Price Bundling
Pure Price Bundling
-____________ pricing objectives stress processing large numbers of customers or their possessions.
(Essay)
4.8/5
(31)
COMPLETION QUESTIONS
Yield Management Systems
Profit-Oriented
Volume-Oriented
Value
Price/Demand Elasticity
Fixed
Variable
Contribution Margin
Breakeven Point
Price Bundling
Pure Price Bundling
-The perceived value of a service is reflected in the __________ for the offering.
(Essay)
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(36)
The difference between the price charged to the service customer and the total (variable + allocated fixed)costs attributed to the service is called
(Multiple Choice)
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An operations perspective on pricing is sometimes referred to as a cost-based approach.
(True/False)
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A price elastic service is one whose demand is not significantly affected by price changes.
(True/False)
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A profit-oriented pricing objective stresses processing large number of customers or their possessions.
(True/False)
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The variable costs of producing a service are much smaller proportionately to the total costs of the offering than is typical of packaged goods.
(True/False)
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