Exam 17: Managing Human Resources in a Global Business

Anthony's father was born in the Caribbean and his mother was born in Asia. His father worked for an airline company and the family moved to different countries before taking residence and citizenship in Canada when Anthony was four years old. Anthony completed his undergraduate studies in the US which included a work term in Australia and another in Greece. He currently works in Ottawa for a small retailer. Anthony would be considered a "global nomad."

What is considered the first step in ensuring the foreign assignee's success?

In a study of over 7700 new immigrants, what percentage of these workers with foreign credentials had received recognition for these credentials within four years of arriving in Canada?

George's Canadian company has offices in the US, France, and Japan. Each office outside of Canada is managed by a Canadian expatriate. George exhibits a geocentric staffing policy.

Guillermo is reading a communication sent to him from the Canadian company he works for about working in Saudi Arabia. For the next year, his salary will increase by 20%, he will be allowed one week every two months to return home for one week, and after the assignment he will resume his position before leaving at the pre-departure salary. What is the formal term for the communication Guillermo is reading?

In China, unions exist but rarely play an effective role in labour disputes.

What is the major reason for using expatriates for staffing subsidiary operations?

Nigel is an Australian working in Canada as a cycling coach for elite athletes competing in road races and triathlons. What is the term to describe Nigel with respect to working in Canada?

What is a term that describes the relationship between the worker, the employer, and the labour union called?

What is the primary reason for expatriate failure?

A polycentric staffing policy is more expensive than sending expatriates abroad.

In the levels of cross-cultural training, which level corresponds to a focus on attitudes and aims to get participants to understand how attitudes are formed and influence behaviour?

An employee feels her immediate family and herself are most important. A fellow worker asks for help but is denied by the employee since it would intrude on her children's schedule. What country is the employee likely from?

Differences in culture explain why incentive plans in Pakistan tend to focus on the work group, while in the United States, the focus is usually on individual worker incentives.

In the balance sheet approach, base salary for the relocated manager will normally be in the same range as which of the following?

What is the term for the process whereby employees have a legal right to a voice in setting company policies?

In cross-cultural training, which level corresponds to areas like language and adaptation skills?

A payment made to compensate a manager for cultural and physical adjustments that he or she will have to make is called which of the following?

What is the most common method for formulating expatriate pay, to equalize purchasing power across countries?

What is the term for employees who are citizens of the country where the parent company is based who are sent to work in another country?