Question 1

Employee orientation refers to the discrepancy between what the new employee expects from his/her new job and the realities of it.

Accepted Answer

A) True 
 B)False  False

Question 2

On-the-job training involves having a person learn a job by actually working at it and then learning the theory behind the job through an online training portal.

Accepted Answer

A) True 
 B)False  False

Question 3

Development as it relates to training is best described by which of the following?

Accepted Answer

A)  Immediate nature 
B)  Technical nature 
C)  Specific strategic nature 
D)  Short-term nature 
E)  Long-term nature 
A)  Immediate nature 
B)  Technical nature 
C)  Specific strategic nature 
D)  Short-term nature 
E)  Long-term nature E

Question 4

A skills crisis has lead to what major problem in the manufacturing sector?

Accepted Answer

A)  Demand for greater compensation 
B)  More turnover 
C)  Higher absenteeism 
D)  Reduction in quality products 
E)  Lack of qualified workers 
A)  Demand for greater compensation 
B)  More turnover 
C)  Higher absenteeism 
D)  Reduction in quality products 
E)  Lack of qualified workers

Question 5

A structured process by which individuals become skilled workers through a combination of classroom instruction and on-the-job training is referred to as

Accepted Answer

A)  vestibule training. 
B)  job instruction training. 
C)  apprenticeship training. 
D)  computerized training. 
E)  blended learning. 
A)  vestibule training. 
B)  job instruction training. 
C)  apprenticeship training. 
D)  computerized training. 
E)  blended learning.

Question 6

Effective pre-training preparation includes which of the following?

Accepted Answer

A)  Creating a perceived need for training in the mind of participants 
B)  Employee testing to determine what level of training is required 
C)  A realistic job preview to validate the job is still a required task 
D)  Reality shock to make certain employees have the right expectations 
E)  Employee orientation since most training is for new employees 
A)  Creating a perceived need for training in the mind of participants 
B)  Employee testing to determine what level of training is required 
C)  A realistic job preview to validate the job is still a required task 
D)  Reality shock to make certain employees have the right expectations 
E)  Employee orientation since most training is for new employees

Question 7

You have recently been hired as the human resources director of a retailer operating across Canada. One of your first priorities is to determine whether training is an issue in some stores that are not meeting expectations for sales. How will you determine if there is a need for training at these stores?

Accepted Answer

Two points for stating that the objectiv

Question 8

Identify and briefly describe the five steps in the training and development process.

Accepted Answer

Up to 2 points each for accura

Question 9

Once an HR specialist explains company matters such as vacation what then should the new employee's supervisor do?

Accepted Answer

A)  Explain the exact nature of the job 
B)  Explain the retirement plan 
C)  Take the employee to lunch 
D)  Explain the appraisal process 
E)  Describe any bonus opportunities 
A)  Explain the exact nature of the job 
B)  Explain the retirement plan 
C)  Take the employee to lunch 
D)  Explain the appraisal process 
E)  Describe any bonus opportunities

Question 10

An important key aspect to a successful executive integration includes which of the following?

Accepted Answer

A)  Norms of the organization must be understood before the first day of work 
B)  The realization that executives rarely experience reality shock 
C)  To let executives integrate on their own initiative 
D)  Stressing the importance of listening as well as demonstrating competency 
E)  Clarifying adding perks managers receive once they have reached executive status 
A)  Norms of the organization must be understood before the first day of work 
B)  The realization that executives rarely experience reality shock 
C)  To let executives integrate on their own initiative 
D)  Stressing the importance of listening as well as demonstrating competency 
E)  Clarifying adding perks managers receive once they have reached executive status

Question 11

The technique used when verifying whether there is a significant performance deficiency, and determining if that deficiency should be rectified through training or by some other means (such as changing the machinery or transferring the employee), is called which of the following?

Accepted Answer

A)  Training analysis 
B)  Task analysis 
C)  Motivation analysis 
D)  Employee analysis 
E)  Performance analysis 
A)  Training analysis 
B)  Task analysis 
C)  Motivation analysis 
D)  Employee analysis 
E)  Performance analysis

Question 12

The list of specific duties and skills required on the job, which are used in determining the training required for performing the job, are found in which of the following?

Accepted Answer

A)  Job instruction for on-the-job training 
B)  Company manuals 
C)  Job standards and specializations 
D)  Performance standards 
E)  Job descriptions and job specifications 
A)  Job instruction for on-the-job training 
B)  Company manuals 
C)  Job standards and specializations 
D)  Performance standards 
E)  Job descriptions and job specifications

Question 13

Identify and briefly describe five different training techniques.

Accepted Answer

Two points each for accurate identificat

Question 14

A cost/benefit analysis of an orientation programs compares the cost of the program to the revenues it could generate if licensed to other companies.

Accepted Answer

A) True 
 B)False

Question 15

You have just been hired as the director of human resources at a sportswear retailer. The employee handbook states that "all employees will have the benefits listed in the handbook for as long as they are employed with the company." In revising the contents of the employee handbook, it is an important component of your role to be aware of which of the following?

Accepted Answer

A)  Employee handbooks should not form part of the orientation process since the handbook is updated regularly. 
B)  It should not be a job requirement that employees review the handbook unless they are paid separately for their time to do this. 
C)  In employee dismissal situations courts rarely review handbooks therefore the contents are not legally important. 
D)  Courts have found employee handbook contents to represent a contract so disclaimers should be included. 
E)  It is a best practice to keep benefits static over time particularly to appease long-term employees who may feel new employees a receiving a better deal. 
A)  Employee handbooks should not form part of the orientation process since the handbook is updated regularly. 
B)  It should not be a job requirement that employees review the handbook unless they are paid separately for their time to do this. 
C)  In employee dismissal situations courts rarely review handbooks therefore the contents are not legally important. 
D)  Courts have found employee handbook contents to represent a contract so disclaimers should be included. 
E)  It is a best practice to keep benefits static over time particularly to appease long-term employees who may feel new employees a receiving a better deal.

Question 16

The legal aspects of training may require showing that the admissions procedures are valid. What does this mean?

Accepted Answer

A)  They predict performance on the job for which the person is being trained. 
B)  They do not exclude people of different culture or gender. 
C)  They are in line with corporate strategic planning. 
D)  They are not unfair so that no trainee is favoured in the process. 
E)  They meet the requirements set by the direct manager of the position being trained for. 
A)  They predict performance on the job for which the person is being trained. 
B)  They do not exclude people of different culture or gender. 
C)  They are in line with corporate strategic planning. 
D)  They are not unfair so that no trainee is favoured in the process. 
E)  They meet the requirements set by the direct manager of the position being trained for.

Question 17

The first step in a training program is to determine

Accepted Answer

A)  on-the-job training. 
B)  the number of trainees. 
C)  training needs. 
D)  who will be the instructor. 
E)  training evaluation methods. 
A)  on-the-job training. 
B)  the number of trainees. 
C)  training needs. 
D)  who will be the instructor. 
E)  training evaluation methods.

Question 18

To reduce the risk of negligent training accusations, an employer should

Accepted Answer

A)  train all employees who work with dangerous equipment, materials, or processes. 
B)  maintain consistent training program content. 
C)  offer basic training programs so that more content is covered. 
D)  accept all applicants for training programs. 
E)  hire consultants to do training. 
A)  train all employees who work with dangerous equipment, materials, or processes. 
B)  maintain consistent training program content. 
C)  offer basic training programs so that more content is covered. 
D)  accept all applicants for training programs. 
E)  hire consultants to do training.

Question 19

Negligent training occurs when an employer does which of the following?

Accepted Answer

A)  Does not do a needs analysis of the position 
B)  Fails to develop an employee for long-term opportunity 
C)  Does not implement a validation process to test the training methods 
D)  Fails to train adequately and an employee subsequently harms a third party 
E)  Does not evaluate the training to determine of the employee is ready for the job 
A)  Does not do a needs analysis of the position 
B)  Fails to develop an employee for long-term opportunity 
C)  Does not implement a validation process to test the training methods 
D)  Fails to train adequately and an employee subsequently harms a third party 
E)  Does not evaluate the training to determine of the employee is ready for the job

Question 20

Kal is designing a training program to determine if he should hire a consultant to teach the employees about emotional intelligence. Which step of the training process is this related to?

Accepted Answer

A)  Needs analysis 
B)  Training evaluation 
C)  Instructional design 
D)  Implementation 
E)  Validation 
A)  Needs analysis 
B)  Training evaluation 
C)  Instructional design 
D)  Implementation 
E)  Validation

Employee orientation refers to the discrepancy between what the new employee expects from his/her new job and the realities of it.

On-the-job training involves having a person learn a job by actually working at it and then learning the theory behind the job through an online training portal.

Development as it relates to training is best described by which of the following?

A skills crisis has lead to what major problem in the manufacturing sector?

A structured process by which individuals become skilled workers through a combination of classroom instruction and on-the-job training is referred to as

Effective pre-training preparation includes which of the following?

Identify and briefly describe the five steps in the training and development process.

Once an HR specialist explains company matters such as vacation what then should the new employee's supervisor do?

An important key aspect to a successful executive integration includes which of the following?

The technique used when verifying whether there is a significant performance deficiency, and determining if that deficiency should be rectified through training or by some other means (such as changing the machinery or transferring the employee), is called which of the following?

The list of specific duties and skills required on the job, which are used in determining the training required for performing the job, are found in which of the following?

Identify and briefly describe five different training techniques.

A cost/benefit analysis of an orientation programs compares the cost of the program to the revenues it could generate if licensed to other companies.

The legal aspects of training may require showing that the admissions procedures are valid. What does this mean?

The first step in a training program is to determine

To reduce the risk of negligent training accusations, an employer should

Negligent training occurs when an employer does which of the following?

Kal is designing a training program to determine if he should hire a consultant to teach the employees about emotional intelligence. Which step of the training process is this related to?

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Selection

Career and Management Deveopment

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters

Exam 8: Onboarding and Training

Employee orientation refers to the discrepancy between what the new employee expects from his/her new job and the realities of it.

On-the-job training involves having a person learn a job by actually working at it and then learning the theory behind the job through an online training portal.

Development as it relates to training is best described by which of the following?

A skills crisis has lead to what major problem in the manufacturing sector?

A structured process by which individuals become skilled workers through a combination of classroom instruction and on-the-job training is referred to as

Effective pre-training preparation includes which of the following?

Identify and briefly describe the five steps in the training and development process.

Once an HR specialist explains company matters such as vacation what then should the new employee's supervisor do?

An important key aspect to a successful executive integration includes which of the following?

The technique used when verifying whether there is a significant performance deficiency, and determining if that deficiency should be rectified through training or by some other means (such as changing the machinery or transferring the employee), is called which of the following?

The list of specific duties and skills required on the job, which are used in determining the training required for performing the job, are found in which of the following?

Identify and briefly describe five different training techniques.

A cost/benefit analysis of an orientation programs compares the cost of the program to the revenues it could generate if licensed to other companies.

The legal aspects of training may require showing that the admissions procedures are valid. What does this mean?

The first step in a training program is to determine

To reduce the risk of negligent training accusations, an employer should

Negligent training occurs when an employer does which of the following?

Kal is designing a training program to determine if he should hire a consultant to teach the employees about emotional intelligence. Which step of the training process is this related to?

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Selection

Career and Management Deveopment

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters