Exam 5: Organizational Structure and Design

Traditional organizational designs include the simple structure,the functional structure,and the divisional structure.

The principle that each employee should report to only one manager is called ________.

A construction site supervisor who sees an impending thunderstorm and tells workers to go home is demonstrating ________.

________ departmentalization groups jobs on the basis of territory or physical location.

A-1 Autobody is a small owner-operated car repair shop that employs three collision repair technicians.A-1 has a ________ structure.

List the three traditional organizational designs.Describe the characteristics that are commonly associated with each.

A public service agency that has different representatives to assist businesses,families,and disabled persons is organized by ________ departmentalization.

Refer to the Scenario below to answer the question that follows. Departmentalization at Art & Craft Depot (Scenario) John is president of a chain of stores called Art & Craft Depot.He is aware that the structure of his organization must change in order to compete more effectively in today's global marketplace.However,he is not sure which structure would work best for his company.His company is currently organized under the following departments: accounting,human resources,sales,purchasing,and distribution.However,there are other choices available.He has considered reorganizing around their primary product groups: silk flowers,art supplies,craft supplies,pottery,and fabric.However,equally important are the different types of clients they serve,including homemakers,artists,interior decorators,industrial display contractors,and art schools.The business is growing,and they now have stores in six provinces across Canada.Furthermore,his customers seldom shop for just one type of item.For example,a customer who buys flowers will frequently purchase a vase and other supplies that are required to create a full floral arrangement.This means that individual customers often shop in several merchandise areas of the store. -If Art & Craft Depot organized its structure based on the provinces served across Canada,it would be using ________ departmentalization.

Designing is the fourth management function; it deals with what tasks are to be done,who is to do them,and where decisions are to be made.

The degree to which decision making is concentrated at a single point in an organization is called ________.

Standish is planning to double the size of his workforce to accompany an expansion in the number of retail outlets that carry Custom Leather products.Lacey tells him that he should expect the organizational design to become more ________ as a result of this change.

Universal Office Supply has organized its sales department under its three main account types: wholesale,retail,and government.Universal is using ________ departmentalization.

Which of the following best describes the type of organizational design at Metro General Hospital?

XYZ is an auto parts manufacturer that has a rigid,inflexible structure and relies heavily on the practice of work specialization.The company can best be characterized as an organic organization.

The requirement that Joyce sign off on all decisions in her department specifically relates to which of the following elements of structure?

Two popular trends in departmentalization are the increasing use of ________ departmentalization and the use of ________ teams.

________ prevents a single employee from getting conflicting orders from two different superiors.

Many of Custom Leather's 75 employees are highly skilled and experienced artisans.While there is a division of labour,the jobs of most production workers are not highly standardized.Management has found that employees take great pride in their craft,thus requiring minimal formal rules and little direct supervision.These traits are most typical of a(n)________ organization.

An organic organization tends to be characterized by high specialization,narrow spans of control,and little participation in decision making by lower-level employees.

In a learning organization,employees must gather information and work privately on goals.In addition,such organizations respect functional boundaries and emphasize a clear hierarchy.