Question 1

The most useful tool for employee collaboration is

Accepted Answer

A) an internal wiki. 
B) a corporate blog. 
C) Twitter 
D) LinkedIn 
E) All of these answers are correct. 
A) an internal wiki. 
B) a corporate blog. 
C) Twitter 
D) LinkedIn 
E) All of these answers are correct. A

Question 2

When posting to a social network that might be viewed by potential employers,

Accepted Answer

A) include as much personal information as possible. 
B) write in a breezy and informal style. 
C) use discretion. 
D) exaggerate and embellish your qualifications. 
E) All of these answers are correct. 
A) include as much personal information as possible. 
B) write in a breezy and informal style. 
C) use discretion. 
D) exaggerate and embellish your qualifications. 
E) All of these answers are correct. C

Question 3

Some companies use Twitter to announce job openings.

Accepted Answer

A) True 
 B)False  True

Question 4

Internal corporate blogs can be used to enhance employee morale.

Accepted Answer

A) True 
 B)False

Question 5

The word "wiki" is derived from a Hawaiian phrase meaning "quick."

Accepted Answer

A) True 
 B)False

Question 6

When bloggers claim to post objective product reviews but receive free merchandise or cash in return for the favorable reviews,they are engaged in
marketing..

Accepted Answer

The answer of When bloggers claim to post objective product...

Question 7

The main users of internal corporate wikis are customers.

Accepted Answer

A) True 
 B)False

Question 8

When writing for corporate blogs or wikis,you should

Accepted Answer

A) create lengthy blocks of text. 
B) be diplomatic in correcting another person's error in a wiki. 
C) provide the same amount of background for both external and internal audiences. 
D) focus on your needs instead of the customer's. 
E) None of these answers is correct. 
A) create lengthy blocks of text. 
B) be diplomatic in correcting another person's error in a wiki. 
C) provide the same amount of background for both external and internal audiences. 
D) focus on your needs instead of the customer's. 
E) None of these answers is correct.

Question 9

Social media marketing includes creating strategies to measure online customer behavior.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following might help you in a job search?

Accepted Answer

A) a social network 
B) Twitter 
C) an internal corporate blog 
D) a social network,Twitter,and an internal corporate blog 
E) a social network and Twitter 
A) a social network 
B) Twitter 
C) an internal corporate blog 
D) a social network,Twitter,and an internal corporate blog 
E) a social network and Twitter

Question 11

External corporate blogs can help enhance relationships with customers.

Accepted Answer

A) True 
 B)False

Question 12

Blogs,wikis,and social networks have the potential for copyright and privacy violations.

Accepted Answer

A) True 
 B)False

Question 13

"Blog" is short for _________.

Accepted Answer

The answer of "Blog" is short for _________....

Question 14

Social networks are used by

Accepted Answer

A) companies. 
B) non-profit organizations. 
C) individuals. 
D) companies,non-profit organizations,and individuals. 
E) companies and individuals. 
A) companies. 
B) non-profit organizations. 
C) individuals. 
D) companies,non-profit organizations,and individuals. 
E) companies and individuals.

Question 15

Social networking sites are not useful means of advancing your career.

Accepted Answer

A) True 
 B)False

Question 16

When audience members contribute information to customer review sites,fact-checking the information isn't necessary.

Accepted Answer

A) True 
 B)False

Question 17

Internal corporate blogs

Accepted Answer

A) generally waste employee time. 
B) are not useful for training. 
C) support employee knowledge sharing. 
D) are used as a replacement for face-to-face meetings. 
E) None of these answers is correct. 
A) generally waste employee time. 
B) are not useful for training. 
C) support employee knowledge sharing. 
D) are used as a replacement for face-to-face meetings. 
E) None of these answers is correct.

Question 18

Use a formal and academic tone when writing for an external corporate blog.

Accepted Answer

A) True 
 B)False

Exam 26: Social Media

The most useful tool for employee collaboration is

When posting to a social network that might be viewed by potential employers,

Some companies use Twitter to announce job openings.

Internal corporate blogs can be used to enhance employee morale.

The word "wiki" is derived from a Hawaiian phrase meaning "quick."

When bloggers claim to post objective product reviews but receive free merchandise or cash in return for the favorable reviews,they are engaged in marketing..

The main users of internal corporate wikis are customers.

When writing for corporate blogs or wikis,you should

Social media marketing includes creating strategies to measure online customer behavior.

Which of the following might help you in a job search?

External corporate blogs can help enhance relationships with customers.

Blogs,wikis,and social networks have the potential for copyright and privacy violations.

"Blog" is short for _________.

Social networks are used by

Social networking sites are not useful means of advancing your career.

When audience members contribute information to customer review sites,fact-checking the information isn't necessary.

Internal corporate blogs

Use a formal and academic tone when writing for an external corporate blog.

Introduction to Technical Communication

Meeting the Needs of Specific Audiences

Persuading Your Audience

Weighing the Ethical Issues

Teamwork and Global Considerations

An Overview of the Technical Writing Process

Thinking Critically About the Research Process

Evaluating and Interpreting Information

Summarizing Research Findings and Other Information

Organizing for Readers

Editing for a Professional Style and Tone

Designing Visual Information

Designing Pages and Documents

Memos

Email and Text Messaging

Workplace Letters

Résumés and Other Job-Search Materials

Technical Definitions

Technical Descriptions, specifications, and Marketing Materials

Instructions and Procedures

Informal Reports

Formal Analytical Reports

Proposals

Oral Presentations and Webinars

Web Pages

Filters