Question 1

A claim can be a statement that

Accepted Answer

A) acknowledges facts. 
B) interprets facts. 
C) asks for direct action. 
D) a,b,and c. 
E) interprets facts and asks for direct action only. 
A) acknowledges facts. 
B) interprets facts. 
C) asks for direct action. 
D) a,b,and c. 
E) interprets facts and asks for direct action only. D

Question 2

Effective strategies for persuasion include all of the following except

Accepted Answer

A) standing firm when your message is rejected. 
B) allowing for give-and-take. 
C) asking for what your audience will consider reasonable. 
D) recognizing constraints. 
E) identifying your specific goal. 
A) standing firm when your message is rejected. 
B) allowing for give-and-take. 
C) asking for what your audience will consider reasonable. 
D) recognizing constraints. 
E) identifying your specific goal. A

Question 3

Communicators within organizations often face unofficial constraints when making an argument.

Accepted Answer

A) True 
 B)False  True

Question 4

are limits or restrictions imposed by a situation.

Accepted Answer

The answer of are limits or restrictions imposed by a...

Question 5

A claim is a statement of the point you are trying to prove.

Accepted Answer

A) True 
 B)False

Question 6

Once their minds are made up,people are easily swayed to change their position.

Accepted Answer

A) True 
 B)False

Question 7

Unbiased expert opinion can lend credibility to any claim.

Accepted Answer

A) True 
 B)False

Question 8

The three levels of response to persuasion are____________ ,____________,and____________ .

Accepted Answer

internaliz

Question 9

When others offer an opposing view,try to

Accepted Answer

A) see the issue their way. 
B) rephrase their position in your own words. 
C) explore possible compromises they might accept. 
D) reach agreement on what to do next. 
E) All of the answers are correct. 
A) see the issue their way. 
B) rephrase their position in your own words. 
C) explore possible compromises they might accept. 
D) reach agreement on what to do next. 
E) All of the answers are correct.

Question 10

A blunt approach works best with audiences from other cultures.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is not a social or psychological constraint?

Accepted Answer

A) the writer's legal liabilities 
B) the audience's personality 
C) the writer's relationship with the audience 
D) the audience's sense of identity 
E) the audience's perception of the issue's urgency 
A) the writer's legal liabilities 
B) the audience's personality 
C) the writer's relationship with the audience 
D) the audience's sense of identity 
E) the audience's perception of the issue's urgency

Question 12

The relationship connection is particularly important in cross-cultural communication.

Accepted Answer

A) True 
 B)False

Question 13

"Presenting your best case" means that you may deceive the audience to achieve your goal.

Accepted Answer

A) True 
 B)False

Question 14

When preparing an argument,

Accepted Answer

A) adopt an extreme persona. 
B) cast the opponent in a negative light. 
C) identify values,goals,or experiences you share with audience. 
D) avoid conceding any points. 
E) be as indirect as possible about what you want. 
A) adopt an extreme persona. 
B) cast the opponent in a negative light. 
C) identify values,goals,or experiences you share with audience. 
D) avoid conceding any points. 
E) be as indirect as possible about what you want.

Question 15

The most persuasive argument is one that presents the strongest case from the writer's perspective.

Accepted Answer

A) True 
 B)False

Question 16

An audience expects evidence that is

Accepted Answer

A) specific. 
B) verifiable. 
C) new. 
D) a and b only. 
E) a,b,and c. 
A) specific. 
B) verifiable. 
C) new. 
D) a and b only. 
E) a,b,and c.

Question 17

The preferred strategy for connecting with an audience is

Accepted Answer

A) the power connection strategy. 
B) the rational connection strategy. 
C) the relationship connection strategy. 
D) the rational and relationship connection. 
E) the power connection and the rational connection strategy. 
A) the power connection strategy. 
B) the rational connection strategy. 
C) the relationship connection strategy. 
D) the rational and relationship connection. 
E) the power connection and the rational connection strategy.

Question 18

A(n)involves careful reasoning that supports a claim..

Accepted Answer

The answer of A(n)involves careful reasoning that supports a claim.....

Exam 3: Persuading Your Audience

A claim can be a statement that

Effective strategies for persuasion include all of the following except

Communicators within organizations often face unofficial constraints when making an argument.

are limits or restrictions imposed by a situation.

A claim is a statement of the point you are trying to prove.

Once their minds are made up,people are easily swayed to change their position.

Unbiased expert opinion can lend credibility to any claim.

The three levels of response to persuasion are____________ ,____________,and____________ .

When others offer an opposing view,try to

A blunt approach works best with audiences from other cultures.

Which of the following is not a social or psychological constraint?

The relationship connection is particularly important in cross-cultural communication.

"Presenting your best case" means that you may deceive the audience to achieve your goal.

When preparing an argument,

The most persuasive argument is one that presents the strongest case from the writer's perspective.

An audience expects evidence that is

The preferred strategy for connecting with an audience is

A(n)involves careful reasoning that supports a claim..

Introduction to Technical Communication

Meeting the Needs of Specific Audiences

Weighing the Ethical Issues

Teamwork and Global Considerations

An Overview of the Technical Writing Process

Thinking Critically About the Research Process

Evaluating and Interpreting Information

Summarizing Research Findings and Other Information

Organizing for Readers

Editing for a Professional Style and Tone

Designing Visual Information

Designing Pages and Documents

Memos

Email and Text Messaging

Workplace Letters

Résumés and Other Job-Search Materials

Technical Definitions

Technical Descriptions, specifications, and Marketing Materials

Instructions and Procedures

Informal Reports

Formal Analytical Reports

Proposals

Oral Presentations and Webinars

Web Pages

Social Media

Filters

The three levels of response to persuasion are ,,and .