Exam 8: Training and Development

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Most individuals use only the auditory type of learning style.

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False

Which of the following is a difference between team training and managerial training?

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C

Differentiate between job shadowing and job swapping as training delivery methods.

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Job shadowing is a delivery method which consists of on-the-job training by placing an employee who already has the skills,with another employee who wants to develop their skills.The person then learns from job shadowing the other person.Apprenticeships use job shadowing as one type of training method.To motivate employees and allow them to develop new skills,job swap training delivery may be used.Job swapping is a method for training in which two employees agree to change jobs for a period of time.However,other training types would be necessary to ensure the employee learns the skills needed to perform the skills of the new job.

Which of the following is an example of technical training?

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_____ is a process that empowers employees to improve decision making,problem solving,and interpersonal skills in order to achieve business results when working in groups.

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Asynchronous web-based training has no instructor facilitating the course.

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Employee training and development begins with the step of external training.

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The step of employee orientation,if conducted efficiently,can help reduce turnover rates.

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Richard is traveling to Japan on an assignment that involves training a new set of employees on the ISP 2.3 process that he pioneered at his current office.Richard's preparatory training to ensure success overseas for this assignment is likely to involve:

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Which of the following is a disadvantage that applies to web-based training delivery?

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Job swapping offers a unique benefit of motivating employees by providing a change of scenery.

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Job shadowing is a training delivery method where two employees agree to change jobs for a period of time.

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Web-based training is also known as near site training.

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The level of training needs assessment that looks at the organization in relation to changing demographics and technological trends is the level of _____ assessment.

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A group of pilots attending a refresher course that will enable them to learn and assimilate new technological developments in aviation into their current flights is an example of a _____ training program.

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_____ is the process used for welcoming a new employee into the organization.

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When employee performance is used to determine what the training needs are,it is termed as individual assessment.

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Looking at Miranda's work,her supervisor Carol felt that though Miranda had substantial theoretical knowledge and experience,her lack of computer skills was reducing the quality of her work.This led Carol to recommend a basic computer skills course which would help Miranda perform at par with other employees on her team.This represents the _____ level of training needs assessment.

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The level of training needs assessment that focuses on the specific tasks,skills,and abilities required to do the jobs within the organization is the level of _____ assessment.

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What are the goals of an employee orientation?

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