Question 1

A(n)_____ is a trusted,experienced advisor who has direct investment in the development of an employee.

Accepted Answer

A) supervisee 
B) subordinate 
C) mentor 
D) apprentice 
E) mentee 
A) supervisee 
B) subordinate 
C) mentor 
D) apprentice 
E) mentee

Question 2

Roger and three of his colleagues have been nominated by their managers to attend an ISO training module.This training will enhance their ability to evaluate the quality of their output as well as to identify those factors in production that contribute to sub-standard output.They are attending a(n)_____ training program.

Accepted Answer

A) basic skills 
B) ethics 
C) operation of special equipment 
D) management 
E) external 
A) basic skills 
B) ethics 
C) operation of special equipment 
D) management 
E) external

Question 3

_____ is the process that helps employees develop their personal and organizational skills,knowledge,and abilities.

Accepted Answer

Employee T

Question 4

Which of the following is true regarding in-house training?

Accepted Answer

A) This training is typically conducted as a one-time event by external trainers. 
B) It represents the last step in the employee training and development program. 
C) It is the process of welcoming a new employee into the organization. 
D) It involves learning opportunities developed by the organization in which they are used. 
E) Sending an employee to attend seminars and conferences is an example of in-house training. 
A) This training is typically conducted as a one-time event by external trainers. 
B) It represents the last step in the employee training and development program. 
C) It is the process of welcoming a new employee into the organization. 
D) It involves learning opportunities developed by the organization in which they are used. 
E) Sending an employee to attend seminars and conferences is an example of in-house training.

Question 5

The process by which an employee is trained and developed by an experienced advisor who has direct investment in the development of an employee is called _____.

Accepted Answer

A) internship 
B) peer-to-peer learning 
C) mentorship 
D) team training 
E) self-paced learning 
A) internship 
B) peer-to-peer learning 
C) mentorship 
D) team training 
E) self-paced learning

Question 6

Describe soft skills training with examples.

Accepted Answer

Soft skills refer to personality traits,

Question 7

In the context of Kirkpatrick's model,a change in employee conduct or performance as a result of training is a function of the _____ level.

Accepted Answer

A) reaction 
B) behavior 
C) results 
D) learning 
E) benefits 
A) reaction 
B) behavior 
C) results 
D) learning 
E) benefits

Question 8

In the context of training program framework development,which of the following strategies or actions is desirable?

Accepted Answer

A) Development of a dependable training schedule 
B) Focus on one learning style 
C) PowerPoint slides as the sole delivery style 
D) Learning objectives based on subjective judgment 
E) Combined safety,technical,professional,and quality training 
A) Development of a dependable training schedule 
B) Focus on one learning style 
C) PowerPoint slides as the sole delivery style 
D) Learning objectives based on subjective judgment 
E) Combined safety,technical,professional,and quality training

Question 9

The last step in employee training and development is the step of ____ training.

Accepted Answer

A) external 
B) vestibule 
C) on-the-job 
D) brown bag lunch 
E) job swapping 
A) external 
B) vestibule 
C) on-the-job 
D) brown bag lunch 
E) job swapping

Question 10

How can we measure the effectiveness of a training program?

Accepted Answer

One way by which we can measure the effe

Question 11

_____ is a type of training that focuses on the proficiencies needed to actually perform the job.

Accepted Answer

The answer of _____ is a type of training that...

Question 12

Web-based training delivery is the most appropriate method for soft skills and managerial training.

Accepted Answer

A) True 
 B)False

Question 13

Job shadowing is the systematic movement of employees from job to job within an organization,so they can gain a variety of experiences and move up in the organization.

Accepted Answer

A) True 
 B)False

Question 14

A learning objective reflects what the learner should be able to do,explain,or demonstrate at the end of the training period.

Accepted Answer

A) True 
 B)False

Question 15

What is quality training? Why is it of utmost importance in business today?

Accepted Answer

Quality training refers to familiarizing

Question 16

Which of the following is a way by which the effectiveness of training programs can be measured?

Accepted Answer

A) Surveys and quizzes 
B) Employee orientation forms 
C) I9 and 401(k)program forms 
D) Quality control manuals 
E) Tests to determine learning styles 
A) Surveys and quizzes 
B) Employee orientation forms 
C) I9 and 401(k)program forms 
D) Quality control manuals 
E) Tests to determine learning styles

Question 17

People's time spent in training is an indirect cost of training that must be budgeted.

Accepted Answer

A) True 
 B)False

Question 18

The _____ is the main federal agency charged with enforcement of safety and health regulation in the United States.

Accepted Answer

Occupation

Question 19

What are the advantages and limitations of web-based training delivery?

Accepted Answer

Web-based training involves the use of t

Question 20

_____ training delivery is also known as "near site" training.

Accepted Answer

The answer of _____ training delivery is also known as...

A(n)_____ is a trusted,experienced advisor who has direct investment in the development of an employee.

_____ is the process that helps employees develop their personal and organizational skills,knowledge,and abilities.

Which of the following is true regarding in-house training?

The process by which an employee is trained and developed by an experienced advisor who has direct investment in the development of an employee is called _____.

Describe soft skills training with examples.

In the context of Kirkpatrick's model,a change in employee conduct or performance as a result of training is a function of the _____ level.

In the context of training program framework development,which of the following strategies or actions is desirable?

The last step in employee training and development is the step of ____ training.

How can we measure the effectiveness of a training program?

_____ is a type of training that focuses on the proficiencies needed to actually perform the job.

Web-based training delivery is the most appropriate method for soft skills and managerial training.

Job shadowing is the systematic movement of employees from job to job within an organization,so they can gain a variety of experiences and move up in the organization.

A learning objective reflects what the learner should be able to do,explain,or demonstrate at the end of the training period.

What is quality training? Why is it of utmost importance in business today?

Which of the following is a way by which the effectiveness of training programs can be measured?

People's time spent in training is an indirect cost of training that must be budgeted.

The _____ is the main federal agency charged with enforcement of safety and health regulation in the United States.

What are the advantages and limitations of web-based training delivery?

_____ training delivery is also known as "near site" training.

The Role of Human Resources

Developing and Implementing HRM Strategic Plans

Diversity and Multiculturalism

Recruitment

Selection

Compensation and Benefits

Retention and Motivation

Successful Employee Communication

Managing Employee Performance

Employee Assessment

Working With Labor Unions

Safety and Health at Work

International HRM

Filters

Exam 8: Training and Development

A(n)_____ is a trusted,experienced advisor who has direct investment in the development of an employee.

_____ is the process that helps employees develop their personal and organizational skills,knowledge,and abilities.

Which of the following is true regarding in-house training?

The process by which an employee is trained and developed by an experienced advisor who has direct investment in the development of an employee is called _____.

Describe soft skills training with examples.

In the context of Kirkpatrick's model,a change in employee conduct or performance as a result of training is a function of the _____ level.

In the context of training program framework development,which of the following strategies or actions is desirable?

The last step in employee training and development is the step of ____ training.

How can we measure the effectiveness of a training program?

_____ is a type of training that focuses on the proficiencies needed to actually perform the job.

Web-based training delivery is the most appropriate method for soft skills and managerial training.

Job shadowing is the systematic movement of employees from job to job within an organization,so they can gain a variety of experiences and move up in the organization.

A learning objective reflects what the learner should be able to do,explain,or demonstrate at the end of the training period.

What is quality training? Why is it of utmost importance in business today?

Which of the following is a way by which the effectiveness of training programs can be measured?

People's time spent in training is an indirect cost of training that must be budgeted.

The _____ is the main federal agency charged with enforcement of safety and health regulation in the United States.

What are the advantages and limitations of web-based training delivery?

_____ training delivery is also known as "near site" training.

The Role of Human Resources

Developing and Implementing HRM Strategic Plans

Diversity and Multiculturalism

Recruitment

Selection

Compensation and Benefits

Retention and Motivation

Successful Employee Communication

Managing Employee Performance

Employee Assessment

Working With Labor Unions

Safety and Health at Work

International HRM

Filters