Exam 9: Change Management: Implementation, Integration, and Maintenance of the Human Resource Information Systems

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Implementation of the new HRIS all at once is advantageous since:

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Getting end users involved in the development of a system can help with ______________.

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If you were asked to develop a training plan for an HRIS implementation, what kinds of things would you include?

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The kinds of things to include in a training plan would be -A complete assessment of the current skills and future requirements for all who will be affected by the change. -Some training early in the process with full training should just before the system will be used. -Advanced training in phases, as users become accustomed to performing routine tasks. -Training as part of new employee orientation programs. -The use of "Power Users" who adapt to the new technology quickly to provide one-on-one on-the-job training to those who do not learn the system as rapidly. -Communication that training will be an ongoing process and not just an isolated event to help manage expectations and acceptance of the new technology.

A force-field Analysis is a useful technique for looking at only the advantages of a proposed change.

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Individuals in the organization who adapt to the new technology quickly and can then provide one-on-one on-the-job training to those who do not learn the system as rapidly are called:

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Discuss the role of the change agent.

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Discuss three reasons why employees might be resistant to change?

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User likeability is the willingness of a user of a system to employ the new technology for all of its intended purposes.

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What is process reengineering?

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Suppose you were a consultant to an organization that was about to undergo change to a new HRIS.The organization is looking for some guidance on how to introduce new practices.Using Kotter's change model, provide some recommendations to the organization on the ways to manage change.

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When an organization uses the technological change as an opportunity to reevaluate and redesign existing processes rather than just automate existing processes, it is called:

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Increasingly, the failure to successfully implement information systems has to do with:

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_________________________ can be described as a systematic process of applying the knowledge, tools, and resources needed to effect change in transforming an organization from its current state to some future desired state as defined by its vision

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Systems resistance is term to describe a common response to any major change initiative, where individuals fail to accept the change and strive to maintain the status quo.

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What would you suggest an organization do in terms of communication if they were about to undergo a change in technology?

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In Kotter's change process:

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Forces for change are

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A needs analysis indicates the differences between the current state of affairs in the organization and the desired future state.

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Implementation of the new HRIS all at once is advantageous since costs are reduced.

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An organizational performance model(s)that is built on the view that organizations are systems and that there needs to be a "fit" between the various organizational subsystems for optimal performance is .

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