Exam 2: Information Management and It Architecture

Organizations strive to maintain _______________ by validating data - detecting and eliminating obvious errors and omissions, because the more efficiently and thoroughly an organization gathers, stores, processes, retrieves and uses its data, the more productive it is.

Your textbook differentiates the terms "data", "information" and "knowledge". With regard to a customer satisfaction application for the automobile industry, which of the following is an example of data?

_________________________ apps are typically accessed over a network using a Web browser no hardware or software to install) and paid for by a fixed subscription fee or on a per-use basis.

When transactions are typically processed all together for a defined time window e.g. end of a day, shift or other time period), it is called "cluster processing".

KPIs or key performance indicators are metrics that define and measure progress toward organizational goals-and deviations from those goals.

Mashups that primarily serve business functions such as helping managers assess organizational performance and creating reports are called enterprise mashups.

___________________ are ISs that do not have the capability to exchange data with other ISs making timely coordination and communication across functions or departments difficult.

A company's _______________ architecture describes how specific applications are designed and how they interact with each other.

Which of the following was not identified in your text as an important characteristic of a DSS?

The functional difference between a DSS and an MIS is that a DSS contains models that use information to make decisions while an MIS is used to create ______________ from data.

Despite all the information flowing through companies, executives, managers, and workers throughout the organization often struggle to find the information they need to make sound decisions or do their jobs.

Mashups that primarily serve business functions such as helping managers assess organizational performance and creating reports are called _____________ mashups.

The "blueprints" that guide and govern software add-ons, upgrades, hardware, systems, networks, cloud services and other IT are known as _________________.

A ____________________________ is a general purpose IS designed to provide reports to managers for tracking operations, monitoring and control.

The critical difference between a DSS and an MIS is that a DSS is only a software app, whereas an MIS consists of both hardware and software.

The term "data structures" refers to the speed at which data it is captured, analyzed, and reported.

The following factors are listed in your text as the primary causes of information deficiencies. -Data Silos -Lost or Bypassed Data -Non-standardized Data -User-Fierce Interfaces -IT is a moving target Define and give an example of each. Briefly explain why these factors are problematic.

______________ are applications that collect and combine data from multiple public sources and then organize them through a browser-user interface to create a new application.

Software as a service SaaS) apps are typically accessed over a network using a Web browser no hardware or software to install) and paid for by a fixed subscription fee or on a per-use basis.

The central feature of a DSS is a model or formula that enables sensitivity analysis, what-if analysis, goal seeking and/or risk analysis.