Exam 13: Business Process and Project Management

Project management includes three basic operations. Which is not one of those operations?

When you break it down, you see that a business process is actually __________.

The __________ is the traditional systems development method used by organizations for large IT projects such as IT infrastructure.

A __________ is the smallest unit of work and management accountability that is not split into more detailed steps.

Which is not a characteristic of program testing?

Covert resistance to a new IS from employees may take the form of __________.

An) __________ is a set of technologies used for exchanging data between applications and for connecting processes with other systems across the organization, and with business partners.

If organizations focus exclusively on automation and cost savings, they might achieve significant operational efficiencies but lose their competitive edge.

The goal of loose coupling of apps is to reduce dependencies between systems to improve flexibility and agility.

After decades of business process reengineering attempts, organizations still have problems with their business operations. What are those problems?

When the system's logical and physical designs specifications are agreed upon and approved by all participants, they __________.

During the implementation stage, __________ tests are critical because they determine whether the process is designed well from users' perspective.

Select a standard business process, such as payroll. Draw a flowchart of an app for that business process.

Web services can connect processes with other systems across the organization, and with business partners. The resulting integrated BPM systems are BPM mashups.

__________ conversion is the least expensive and highest risk IS conversion strategy because the old system is cut off and the new system is turned on at a certain point in time.

A __________ is a type of bar chart that shows a project schedule.

SOA and BPM both focus on creating a more flexible IT architecture and optimizing the way actual work gets done.

After decades of reengineering attempts, organizations no longer duplicate processes or perform non-core tasks that should be outsourced.

Process design is typically mapped and documented using a modeling tool, such as Microsoft Excel.

For in-house development, the __________ option should be considered only for specialized IT apps for which components are not available because this option is expensive and slow.