Exam 2: Information Management and It Architecture

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Your textbook differentiates the terms "data", "information" and "knowledge". With regard to a customer satisfaction application for the automobile industry, which of the following is an example of a database?

(Multiple Choice)
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Fred Meyer, a chain of retail stores in the Pacific Northwest, has a page on their Web site that pulls address, phone number, store hours, and driving distance information from a variety of sources and plots it onto a digital map created by Bing Microsoft). Consumers can even generate turn by turn instructions for driving to a specific store location. This kind of multi-source, information rich application is called _________________.

(Multiple Choice)
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A company's data architecture describes how specific applications are designed and how they interact with each other.

(True/False)
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Most health care organizations are drowning in data, yet cannot get reliable, actionable insights from this data. Information from physician notes, registration forms, discharge summaries, documents and so on often go unused or are difficult for administrators and mangers to access. One of the primary reasons cited in your text for this problem is that _________________.

(Multiple Choice)
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Transactions are typically processed, A) all together for a defined time window

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A key benefit of virtualization is simplicity - a virtual server is easier to implement and operate than a physical server.

(True/False)
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The overall goal of ___________________is to design and implement a well-planned out IT architecture, policies, and procedures needed to effectively and efficiently support the information and decision needs of an organization.

(Short Answer)
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_____________ are metrics that define and measure progress toward organizational goals-and deviations from those goals.

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According to a study by Forrester Research, spending on IT is expected to increase in the near future. Which of the following was not cited as one of the strategic benefits organizations hope to achieve through improved information management?

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What-if analysis refers to a process of changing assumptions or data in a model to see how the changes impact the predicted outcome.

(True/False)
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Managers who want to measure and track their organization's performance will frequently use Goal Tracking Analysis GTA) to evaluate their company's progress toward goals.

(True/False)
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The financial benefit of cloud computing solutions is a reduction in IT costs. The greatest strategic advantage of cloud computing solutions is probably they _______________.

(Multiple Choice)
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Stan Marsh is V.P. of sales at Ski Warehouse, a chain of snow sports equipment outlets throughout the rocky mountain and northwest regions of the United States, The company was built over time by purchasing successful independent sporting equipment retailers. Stan now finds it difficult to evaluate some of his store locations because they report their sales figures on a quarterly basis rather than monthly as do the stores in the rest of the company. This is an example of which of the following factors that cause information deficiencies cited in your text?

(Multiple Choice)
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Managers use "dashboards" to monitor employees by viewing them at their workstations via live video feed.

(True/False)
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Data architecture and technical architecture are considered key components of ____________________.

(Short Answer)
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Your textbook differentiates the terms "data", "information" and "knowledge". With regard to a customer satisfaction application for the automobile industry, an example of data would be records containing numerical ratings from customer surveys.

(True/False)
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When conducting a goal seeking analysis, the decision maker has a specific outcome in mind and needs to figure out how that outcome can be achieved and whether achieving the outcome is feasible.

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Companies or government agencies that need greater security and data confidentiality set up their own clouds on servers that they own. These are called "private clouds".

(True/False)
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Mashups that primarily serve business functions such as supporting performance management and reporting, are called ______________________________.

(Multiple Choice)
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Changes in an organization's storage capability, applications and/or databases should be anticipated as part of __________________________.

(Multiple Choice)
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