Exam 1: A Look Toward the

Bargaining power of suppliers. Bargaining power is high where the supplier or brand is powerful; e.g., Apple, Microsoft, and auto manufacturers. Power is determined by how much a company purchases from a supplier. The more powerful company has the leverage to demand better prices or terms, which increase its profit margin.

Software as a Service SaaS) is considered one of the top 5 most influential ITs.

Business Intelligence BI) is considered one of the top 5 most influential ITs.

Cloud computing is cited in your textbook as being widely responsible for changing the nature of many IT jobs.

According to Porter's strategic planning model, an industry's profit potential is largely determined by the intensity of _________________ forces within the industry.

According to projections by the U.S. Bureau of Labor Statistics, prospects for IT jobs, in terms of salary and job growth between 2010-2010 are:

According to the Five Forces Model developed by Harvard Business professor Michael Porter, all of the following are major factors that determine a company's standing in an industry, except:

Enterprise Resource Planning refers to a technology infrastructure that employs software modules for accounting, inventory management module, supply chain management and other mission critical business processes.

Many of today's businesses are being run by employees on their own devices, rather than on equipment specified and purchased by the IT department. This is sometimes referred to as the consumerization of IT, but also known by the term:

Collaboration and workflow tools are considered one of the top 5 most influential ITs.

Price wars or other fierce reactions by competitors are examples of:

Enterprise Resource Planning ERP) refers to technology infrastructure and/or apps that support essential business processes and operations.

Using a combination of mobile and database technology, Papa Romano's Pizza House keeps records of the pizza preferences of all its customers. Tommy likes ordering from Papa Romano's because when he calls, he just says "send me the usual" and hangs up. They already know where he lives, what kind of pizza he wants and what credit card to bill. The big increase in ordering and fulfillment efficiency represents an) _________________ for Papa Romano's.

The __________________describes a network of equipment or devices connected to the Internet or networked via sensors.

Examples of productivity _________ include things like number of labor hours, amount of raw materials, and technology.

________________ is part of the strategic planning process where a firm identifies its strengths, weaknesses, opportunities and threats.

Cloud Computing is considered one of the top 5 most influential ITs.

One disadvantage to the Internet of Things is that it reduces the amount of data available to companies about consumer behavior.

Management of IT development would most likely be considered a primary activity in a business value chain.

In the second part of the Information Age, technology is everywhere and the key challenge is to apply IT to gain ________________.