Exam 13: Business Process Management and Systems Development

A __________ is the smallest unit of work and management accountability that is not split into more detailed steps.

List and briefly describe the four tests performed on modules that have been installed before going live.

For in-house development,the __________ option should be considered only for specialized IT apps for which components are not available because this option is expensive and slow.

__________ are pre-configured,ready-to-go integrations between different business software packages.They streamline information sharing among systems.

Not only is the development of the process important,the testing is equally as critical.

The __________ spec,also called the technical spec,is important to managers because it identifies how the business process will be implemented in as much detail as possible.

Many JIT implementations in the U.S.actually increased inventory costs because JIT is based on the assumption that warehousing costs are extremely high,as they were in Japan where JIT was initiated by Toyota.

For many organizations,custom software is more expensive than packaged applications.However,if a package does not closely fit the company's needs,the savings are often diluted when the information systems staff or consultants must extend the functionality of the purchased packages.

Covert resistance to a new IS from employees may take the form of __________.

Large IT projects,especially ones that involve infrastructure,are developed according to the __________ methodology using several tools.

SOA is a confusing concept,even for practitioners,because SOA is mistakenly described like BPM or the definition is incomprehensible.