Exam 6: E-Business and E-Commerce

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Toy manufacturers such a Fisher Price or Lego would face __________ with their regular distributors by circumventing those distributors and selling online directly to customers.

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channel conflict

Ethical standards and laws frequently __________ technological innovation.

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A

Hosting an e-business Web site on a third-party's server is done if the company lacks infrastructure to host it themselves,does not have the IT expertise to manage it,or needs scalability.

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True

What are reverse auctions and RFQs? Explain how they work and their purpose. Why do governments and corporations frequently mandate the RFQ approach for procurements?

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A benefit of hosting an e-commerce site on a third-party's server is __________,which refers to the capability to add-on additional capacity incrementally,quickly,and as needed.

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In __________ transactions,both the sellers and the buyers are business organizations.

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The goal of __________ is to find information and knowledge that describe the relationships among consumers,products,marketing methods,and marketers.

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A service level agreement (SLA)is a legal written contract between a vendor and client in which the vendor guarantees __________.

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Which of the following is not a characteristic of competitive innovation?

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The benefits of streamlining the e-procurement process within an organization's value chain include all of the following except:

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Which of the following is not one of the challenges facing many e-tailers that can interfere with the growth of its e-tailing efforts?

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__________ are the principal resources used to track visitors' Web activities and from which e-businesses draw information about how visitors use a site.

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For banks,one benefit from implementing online banking is __________.

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When managers are planning and managing their online business,they should do all of the following except _____.

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ChemConnect.com and iSteelAsia.com are examples of vertical exchanges in which the prices of products __________.

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In the sell-side marketplace model,organizations sell their products or services to other organizations from their own private e-marketplace or from a third-party site.

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__________ refers to word-of-mouth marketing in which customers promote a product or service by telling others about it.

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A survey conducted by the nonprofit Public Technology Institute (PTI)found 45 percent of local governments are using some form of __________ for applications or services because of budget pressures to reduce costs.

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E-sourcing refers to the many __________ methods.

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__________ is a revenue model by which an organization refers consumers to the selling company's Web site.

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