Exam 11: Business Intelligence and Decision Support

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A decision __________ is a simplified representation,or abstraction of reality.

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When you search for a certain book on Amazon.com,the site uses predictive and visualization tools to cross-sell by presenting to you a list of books purchased by customers who had bought that book.

(True/False)
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A key benefit of DSSs is that they make it easy for manager to perform __________,which is the study of the impact that changes in one or more parts of a model have on the outcome.

(Multiple Choice)
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In a __________,you are trying to find what others have prepared.With __________,you are trying to discover new patterns that may not be obvious or known.

(Multiple Choice)
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According to Morgan Stanley's Global Mobile Internet Report (2009),__________ may be the fastest growing and most disruptive technology we have ever seen.

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Knowing how to interpret and act on the results from queries,reports,or analytics depends on BI capabilities.

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Managers rely on business intelligence,data mining,and the decision support systems in order to minimize __________.

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__________ BI apps use real-time or near real-time data in order to support line managers who need to monitor performance of his or her business processes.

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__________ decisions are so well-defined that they can be automated or become standard operating procedures (SOPs)and do not require a DSS to solve.

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An advantage of __________ is that they are a way to access a particular view of data or to analyze what's happening.

(Multiple Choice)
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Why does UPS use data analysis and visualization as part of its tactical and strategic planning process?

(Multiple Choice)
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__________ tools,e.g. ,dashboards and mashups,are the user-interfaces that help people understand the numbers.

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Multidimensional (3D)views of data,such as sales revenue data,are referred to as __________.

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Basic components of a DSS include each of the following except:

(Multiple Choice)
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WildTrack is using a BI data analysis solution from SAS to track and monitor their constantly changing __________,which are endangered African rhinos.

(Multiple Choice)
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Data mining is important in detecting __________,especially in insurance claims and credit card use.

(Multiple Choice)
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Justifying an IT investment is also known as making a __________ for it.

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Extracted data,particularly when it's extracted from multiple sources,is not in usable format.Because of this problem,__________ tools have to map the field names of the same data types;and then reformat the data itself into a standard format.

(Multiple Choice)
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Which is not a characteristic or benefit of BI?

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When you need to justify an IT investment,a(n)__________ is required to document your initiative and to move it through the approval and funding process.

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