Exam 9: Operational Planning and Control Systems

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Data backups by themselves provide durability to protect data integrity in case of a system crash or other failure.

(True/False)
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Core operations are supported by TPSs that monitor,collect,store,process,and disseminate information for both financial and non-financial (e.g. ,hiring)transactions.

(True/False)
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With XBRL,all of the company's financial data are collected,consolidated,published,and consumed without the need to use Excel spreadsheets.

(True/False)
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A __________ is collection of tasks to achieve a non-routine result,such as implementing a new JIT inventory management system.It has a defined beginning and end;a scope,resources,and a budget.

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At the __________ level,decisions are made to control the day-to-day activities.

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__________ deals with ordering,purchasing,receiving,and shipping activities.

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__________ are planning and control systems that capture and record all of the company's data from operations,and perform the routine transactions needed to conduct business on an ongoing day-to-day basis.

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HRM applications involve ethical issues,particularly in recruiting and selecting employees and in evaluating performance.

(True/False)
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Tracking sales,inventory levels,orders,and customer support are examples of control activities.

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At the strategic level,managers,supervisors,and workers need detailed data,in real-time or near real-time,and the ability to respond to what they learn from functional ISs.

(True/False)
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Human resources information systems (HRISs),which were implemented on company networks since the late 1990s,have been moved to intranets and __________;and HR apps are leased in __________ arrangements.

(Multiple Choice)
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Each level of management has its own _____.

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The data requirements of operational-level units are __________ because they depend heavily on standard operating procedures.

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Data integrity with real-time systems involves __________,which means that if all steps in a transaction are not completed,then the entire transaction is cancelled.

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__________ analysis uses standard financial models,such as net present value (NPV)and internal rate of return (IRR),to evaluate alternative investment decisions.

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Reservation systems used by airlines and for concert tickets sales are online transaction processing (OLTP)systems because data are processed as soon as transactions occur,in real time.

(True/False)
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Inaccurate cash flow projection led to the demise of the investment bank Lehman Brothers in September 2008.

(True/False)
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The purpose of __________ is to identify deviations from objectives and plans as soon as possible in order to take corrective action.

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At the __________ level,managers,supervisors,and workers need detailed data,in real-time or near real-time,and the ability to respond to what they learn from functional ISs.

(Essay)
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Each level of management has its own data needs,decision making responsibilities,and time horizons.

(True/False)
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