Exam 1: Information Systems in the 2010s

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The importance of being an agile enterprise has increased significantly because of _________ and _________.

(Multiple Choice)
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__________ involve the purchase of materials,the processing of materials into products,and delivery of products to customers.

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__________ analysis involves the evaluation of strengths and weaknesses,which are internal factors;and opportunities and threats,which are external factors.

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The massive adoption of smart devices has created a huge base of multi-tasking users,and a market for companies to tap and target.

(True/False)
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Innovation and adaptability are __________ because they are examples of things that must go right for a company to achieve its mission.

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Concern about environmental damage and reducing a company's carbon and energy footprints on the planet has triggered efforts for __________.

(Multiple Choice)
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A batch system is an IS that provides fast enough access to information or data so that an appropriate decision can be made,usually before data or situation changes.

(True/False)
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Which of the following is not an impact of the mass migration of users from PCs to mobile devices?

(Multiple Choice)
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The 1-800-CONTACTS case study showed the importance of __________ on performance.

(Multiple Choice)
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Performance improved significantly at 1-800-Contacts after the company invested in __________ that enabled call center operators to monitor their performance as often as every 15 minutes.

(Multiple Choice)
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According to Porter's competitive forces model,there are five major forces in an industry that affect the degree of competition.Those five forces impact:

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