Question 1

Letters are generally written to

Accepted Answer

A)  people outside of the company. 
B)  family and friends. 
C)  superiors. 
D)  All of the above are correct. 
A)  people outside of the company. 
B)  family and friends. 
C)  superiors. 
D)  All of the above are correct.

Question 2

Which of the following options is NOT a partitioning strategy mentioned in

Accepted Answer

A)  by features 
B)  by stages of a process 
C)  by date 
D)  by functions 
A)  by features 
B)  by stages of a process 
C)  by date 
D)  by functions

Question 3

ISO9000 is a government-mandated quality control standard.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following refers to a technical description?

Accepted Answer

A)  Manufacturers use these to describe their products for patents, quality control, and sales. 
B)  These describe a product in great detail, providing exact information about features, dimensions, power requirements, capacities, and other qualities. 
C)  Naturalists, anthropologists, sociologists, and others use these to help them accurately describe people, animals, and places. 
D)  Scientists and medical personnel describe what they observe in great detail, so they can measure changes in their patients' conditions. 
A)  Manufacturers use these to describe their products for patents, quality control, and sales. 
B)  These describe a product in great detail, providing exact information about features, dimensions, power requirements, capacities, and other qualities. 
C)  Naturalists, anthropologists, sociologists, and others use these to help them accurately describe people, animals, and places. 
D)  Scientists and medical personnel describe what they observe in great detail, so they can measure changes in their patients' conditions.

Question 5

Which of the following situations are exceptions to the "you" style guideline?

Accepted Answer

A)  when presenting negative information 
B)  when you are writing to more than one person 
C)  when you are writing as part of a team 
D)  All of the above are correct. 
A)  when presenting negative information 
B)  when you are writing to more than one person 
C)  when you are writing as part of a team 
D)  All of the above are correct.

Question 6

Which of the following is used to present an image of the subject by equating two different things?

Accepted Answer

A)  metaphor 
B)  sensory description 
C)  analogy 
D)  simile 
A)  metaphor 
B)  sensory description 
C)  analogy 
D)  simile

Question 7

"The heart is a pump: it has valves and chambers." This statement is an example of an analogy.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is NOT part of researching before writing a technical description?

Accepted Answer

A)  taking measurements 
B)  describing the context 
C)  using your senses 
D)  partitioning 
A)  taking measurements 
B)  describing the context 
C)  using your senses 
D)  partitioning

Question 9

You have recently received a notice from your Homeowner's Association (HOA) that the flagpole that you just installed violates the HOA rules. You were not aware of this rule when you purchased and installed the flagpole. Write the Homeowner's Association a letter asking them to reconsider their rule or make an exception for the flagpole that you have installed. When you are finished, trade your letter with another student (or small group if you are working in groups). Write a response letter either granting or denying the homeowner's request. Make up details such as names and address, but use an appropriate tone and follow the guidelines set forth in the textbook.

Accepted Answer

Dear [HOA Board],

I recently received a

Question 10

At what stage of writing a technical description should a purpose statement be included?

Accepted Answer

A)  organizing and drafting 
B)  planning 
C)  researching 
D)  partitioning 
A)  organizing and drafting 
B)  planning 
C)  researching 
D)  partitioning

Question 11

Which design feature is inconsistent with good design?
a. listing any minor parts in bulleted lists
b. using one column of text to maximize space
c. using headings to clarify the organization
d. putting measurements in a table

Accepted Answer

A) True 
 B)False

Question 12

E-mails should be written to people

Accepted Answer

A)  inside the company. 
B)  outside the company. 
C)  with whom you have developed only a personal friendship. 
D)  inside and outside the company. 
A)  inside the company. 
B)  outside the company. 
C)  with whom you have developed only a personal friendship. 
D)  inside and outside the company.

Question 13

Which of the following is NOT usually included in a sentence definition?

Accepted Answer

A)  term 
B)  etymology 
C)  class 
D)  characteristics 
A)  term 
B)  etymology 
C)  class 
D)  characteristics

Question 14

Documents that explain the reason enclosed materials are being sent are known as

Accepted Answer

A)  inquiries. 
B)  responses. 
C)  transmittal letters. 
D)  claim letters. 
A)  inquiries. 
B)  responses. 
C)  transmittal letters. 
D)  claim letters.

Question 15

What is an extended definition?

Accepted Answer

An extended definition is a detailed exp

Letters are generally written to

Which of the following options is NOT a partitioning strategy mentioned in

ISO9000 is a government-mandated quality control standard.

Which of the following refers to a technical description?

Which of the following situations are exceptions to the "you" style guideline?

Which of the following is used to present an image of the subject by equating two different things?

"The heart is a pump: it has valves and chambers." This statement is an example of an analogy.

Which of the following is NOT part of researching before writing a technical description?

At what stage of writing a technical description should a purpose statement be included?

Which design feature is inconsistent with good design? a. listing any minor parts in bulleted lists b. using one column of text to maximize space c. using headings to clarify the organization d. putting measurements in a table

E-mails should be written to people

Which of the following is NOT usually included in a sentence definition?

Documents that explain the reason enclosed materials are being sent are known as

What is an extended definition?

Communicating in the Technical Workplace

Communicating in a Reader-Focused Way

Working in Teams

Managing Ethical Challenges

Instructions and Documentation

Proposals

Activity Reports

Analytical Reports

Starting Your Career

Strategic Planning, Being Creative

Persuading Others

Researching in Technical Workplaces

Organizing and Drafting

Using Plain and Persuasive Style

Designing Documents and Interfaces

Creating and Using Graphics

Revising and Editing for Usability

Preparing and Giving Presentations

Writing for the Web

Filters

Exam 5: Letters, Memos, and E-Mail

Letters are generally written to

Which of the following options is NOT a partitioning strategy mentioned in

ISO9000 is a government-mandated quality control standard.

Which of the following refers to a technical description?

Which of the following situations are exceptions to the "you" style guideline?

Which of the following is used to present an image of the subject by equating two different things?

"The heart is a pump: it has valves and chambers." This statement is an example of an analogy.

Which of the following is NOT part of researching before writing a technical description?

At what stage of writing a technical description should a purpose statement be included?

Which design feature is inconsistent with good design? a. listing any minor parts in bulleted lists b. using one column of text to maximize space c. using headings to clarify the organization d. putting measurements in a table

E-mails should be written to people

Which of the following is NOT usually included in a sentence definition?

Documents that explain the reason enclosed materials are being sent are known as

What is an extended definition?

Communicating in the Technical Workplace

Communicating in a Reader-Focused Way

Working in Teams

Managing Ethical Challenges

Instructions and Documentation

Proposals

Activity Reports

Analytical Reports

Starting Your Career

Strategic Planning, Being Creative

Persuading Others

Researching in Technical Workplaces

Organizing and Drafting

Using Plain and Persuasive Style

Designing Documents and Interfaces

Creating and Using Graphics

Revising and Editing for Usability

Preparing and Giving Presentations

Writing for the Web

Filters