Exam 15: Working With Organized Labor

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Union membership is increasing in the public sector while declining among private employers.

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A labor relations strategy in which management chooses to view the union as its employees' legitimate representative and accepts collective bargaining as an appropriate mechanism for establishing work-place rules is a(n)________.

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Additional Case 15.4 Demetry is the president of a candle manufacturing company. He has heard that employees are considering trying to unionize. He is concerned about this and calls a meeting of upper-level managers and the HR department. Demetry wants to know what can be done in order to discourage a union. He is also concerned about the steps employees will take in unionizing. Demetry knows relatively little about unions. He started the company in his workshop for fun, and it grew into a business that he feels he can no longer control. Kaia, a production manager, strongly believes that the employees will manage to unionize and wants to identify areas where the company would be able to give-and-take during the bargaining. She suggests that the company discuss benefits for retired union workers. Karsten, an HR employee, also believes that the union will take hold. He suggests that Demetry not fight unionization and not coerce employees out of their support for the union. Karsten claims that showing such restraint may lead to a more harmonious and cooperative relationship between management and the union. -Refer to Additional Case 15.4.Karsten most likely believes in a strategy of:

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Which term refers to all of the employees who are represented by a union that engages in collective bargaining with an employer?

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Business unionism tends to focus on:

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In Japan,workers at large corporations are represented by:

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Additional Case 15.3 Wear and Tear is a large manufacturer with about 250 employees. At the moment, they are in new contract negotiations with their union. Cole, the firm's labor relations specialist, is heading the negotiations for management. Natalie is labor's representative. Cole doesn't know if he likes working with Natalie. He was able to make her predecessor agree to his terms whenever they negotiated contracts. Natalie is tougher to deal with. She tends to emphasize what bad things can happen to Wear and Tear and to him if her point isn't granted. Negotiations have been going on for several days. Cole tells Natalie that if they will accept wage concessions, the company will give employees stock to compensate for the loss in wages. Natalie declines the offer and is unwilling to negotiate further. She reminds him that the contract expires in two days and that the workers will strike if they don't have a new contract by that time. -Refer to Additional Case 15.3.Cole's negotiating strategy with Natalie's predecessor was most likely based on:

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A federal law designed to protect employees' rights to form and join unions and to engage in such activities as strikes,picketing,and collective bargaining is the ________.

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What are the four ways labor relations strategies are available to management? What are the three phases of the labor relations process?

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Which of the following is NOT a characteristic of U.S.labor relations?

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Which of the following involves hardball tactics to prevent a union from organizing workers or to get rid of a union?

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Companies typically prefer non-union work forces because:

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Management at Wilson Manufacturing worked with its union to create a strategic plan that reduced the workforce but gave the union a voice in management decisions and future expansion plans.This is most likely an example of a(n)________ labor relations strategy.

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Generally speaking,unions prefer employers who offer defined contribution benefit plans.

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What are some reasons that workers join unions in both the U.S.and other countries? How do labor unions and labor relations differ around the world?

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In a bargaining session,management's representative explains that if the union accepts job reductions,the company can pay higher wages and modernize the plant.This will enhance the company's competitiveness and helps ensure its ultimate survival.Management's strategy is an example of:

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Franklin Manufacturing is concerned that the UAW may try to organize its production workers.To eliminate this possibility,managers have offered the employees job security policies,profit sharing,and open-door policies.Franklin Manufacturing is most likely practicing:

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A(n)________ is a strike that takes place when an agreement is not reached during collective bargaining.

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All of the following were considered illegal under the Wagner Act EXCEPT:

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The U.S.labor relations system is most similar to the:

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