Question 1

Layout strategy is a plan of action outlining the operation methods the organization will use to transform resources into goods and services.

Accepted Answer

A) True 
 B)False

Question 2

________ is a control technique that allows only significant deviations between planned and actual performance to be brought to a manager's attention.

Accepted Answer

A) Management by exception 
B) Disaster management 
C) Contingency planning 
D) Process control 
E) Management by objectives 
A) Management by exception 
B) Disaster management 
C) Contingency planning 
D) Process control 
E) Management by objectives

Question 3

The first step in using quality circles is ________.

Accepted Answer

A) establishing the theme for observation 
B) determining the objective of observation 
C) implementing a new procedure 
D) obtaining necessary data 
E) determining the target rate 
A) establishing the theme for observation 
B) determining the objective of observation 
C) implementing a new procedure 
D) obtaining necessary data 
E) determining the target rate

Question 4

Tom's company repairs machines only after they have malfunctioned.This is an example of ________.

Accepted Answer

A) quality circle initiative 
B) maintenance control policy 
C) pure-breakdown policy 
D) total productive maintenance 
E) quality assurance initiative 
A) quality circle initiative 
B) maintenance control policy 
C) pure-breakdown policy 
D) total productive maintenance 
E) quality assurance initiative

Question 5

An organization decides to improve its raw material handling process by buying a material handling crane.This is an example of using ________.

Accepted Answer

A) human resources 
B) automation 
C) statistical quality control 
D) flexible manufacturing 
E) fixed-position layouts 
A) human resources 
B) automation 
C) statistical quality control 
D) flexible manufacturing 
E) fixed-position layouts

Question 6

Which layout strategy would be most appropriate for an organization with a limited number of different products that require high production volumes,highly specialized equipment,and narrow employee skills?

Accepted Answer

A) product layout 
B) process layout 
C) functional layout 
D) fixed-position layout 
E) equipment layout 
A) product layout 
B) process layout 
C) functional layout 
D) fixed-position layout 
E) equipment layout

Question 7

Human effort is often replaced by electromechanical devices in operations such as welding,materials handling,design,and drafting.This is called automation.

Accepted Answer

A) True 
 B)False

Question 8

As production manager,James has noticed that their mistakes in production are getting very costly.He decides to make the employee training sessions more rigorous.Which of these philosophies would best fit his quality control problem?

Accepted Answer

A) "No mistake" mindset 
B) "Acceptable mistakes" philosophy 
C) Six Sigma 
D) "No rejects" philosophy 
E) Kanban system 
A) "No mistake" mindset 
B) "Acceptable mistakes" philosophy 
C) Six Sigma 
D) "No rejects" philosophy 
E) Kanban system

Question 9

Work methods analysis is an operational tool that is performed for new or existing jobs to improve productivity and ensure the safety of workers.

Accepted Answer

A) True 
 B)False

Question 10

A group of young entrepreneurs seek your help in analyzing the feasibility of a business plan that they have.They want to identify the level of production at which the total revenue of the organization equals its total costs.Which control tool would you use to help them?

Accepted Answer

Break-even analysis is the process of ge

Question 11

Which of the following would be a rational justification for selecting algebraic break-even method instead of graphic break-even method?

Accepted Answer

A) Algebraic method is a quick yet accurate method of determining break-even point. 
B) Graphic break-even method is less accurate when there are multiple relationships. 
C) Unlike algebraic method,all critical elements cannot be shown in the graphic method. 
D) Algebraic method is better suited to analyze cumulative relationships of break-even point. 
E) Information such as potential profit and loss can be better studied using the algebraic method. 
A) Algebraic method is a quick yet accurate method of determining break-even point. 
B) Graphic break-even method is less accurate when there are multiple relationships. 
C) Unlike algebraic method,all critical elements cannot be shown in the graphic method. 
D) Algebraic method is better suited to analyze cumulative relationships of break-even point. 
E) Information such as potential profit and loss can be better studied using the algebraic method.

Question 12

A flow of interrelated events toward a goal,purpose,or end is specifically referred to as a ________.

Accepted Answer

A) process 
B) system 
C) strategy 
D) scheme 
E) structure 
A) process 
B) system 
C) strategy 
D) scheme 
E) structure

Question 13

________ is the process used to determine how many products should be inspected to calculate a probability that the total number of products will meet organizational quality standards.

Accepted Answer

A) Statistical quality control 
B) Quality assurance 
C) Six sigma 
D) Quality circle 
E) Kaizen procedure 
A) Statistical quality control 
B) Quality assurance 
C) Six sigma 
D) Quality circle 
E) Kaizen procedure

Question 14

Which of the following terms specifically refers to the ratio of outputs to inputs?

Accepted Answer

A) credibility 
B) quality 
C) productivity 
D) revenue 
E) competency 
A) credibility 
B) quality 
C) productivity 
D) revenue 
E) competency

Question 15

________ is a plan of action aimed at providing the organization with the right facilities to produce the needed output at the right time.

Accepted Answer

A) Location strategy 
B) Process strategy 
C) Product strategy 
D) Layout strategy 
E) Capacity strategy 
A) Location strategy 
B) Process strategy 
C) Product strategy 
D) Layout strategy 
E) Capacity strategy

Question 16

Product strategy is an operational plan of action outlining which goods and services an organization will produce and market.

Accepted Answer

A) True 
 B)False

Question 17

________ is a technique that assists in monitoring production processes.

Accepted Answer

A) Process control 
B) Break-even analysis 
C) Ratio analysis 
D) Production process 
E) Cost control 
A) Process control 
B) Break-even analysis 
C) Ratio analysis 
D) Production process 
E) Cost control

Question 18

Identify the algebraic equation to determine the break-even point.

Accepted Answer

A) BE = VC/(P-F
C)  
B) BE = P/ (FC-V
C)  
C) BE = C/R 
D) BE = (P-V
C) /(FC-V
C)  
E) BE = FC/(P-V
C)  
A) BE = VC/(P-F
C)  
B) BE = P/ (FC-V
C)  
C) BE = C/R 
D) BE = (P-V
C) /(FC-V
C)  
E) BE = FC/(P-V
C)

Question 19

Cost control relates to all organizational costs and emphasizes activities in all organizational areas.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following outlines the financial plan of an organization for a particular period?

Accepted Answer

A) income statement 
B) balance sheet 
C) HR design 
D) product layout 
E) budget 
A) income statement 
B) balance sheet 
C) HR design 
D) product layout 
E) budget

Exam 21: Production and Control

Layout strategy is a plan of action outlining the operation methods the organization will use to transform resources into goods and services.

________ is a control technique that allows only significant deviations between planned and actual performance to be brought to a manager's attention.

The first step in using quality circles is ________.

Tom's company repairs machines only after they have malfunctioned.This is an example of ________.

An organization decides to improve its raw material handling process by buying a material handling crane.This is an example of using ________.

Which layout strategy would be most appropriate for an organization with a limited number of different products that require high production volumes,highly specialized equipment,and narrow employee skills?

Human effort is often replaced by electromechanical devices in operations such as welding,materials handling,design,and drafting.This is called automation.

As production manager,James has noticed that their mistakes in production are getting very costly.He decides to make the employee training sessions more rigorous.Which of these philosophies would best fit his quality control problem?

Work methods analysis is an operational tool that is performed for new or existing jobs to improve productivity and ensure the safety of workers.

A group of young entrepreneurs seek your help in analyzing the feasibility of a business plan that they have.They want to identify the level of production at which the total revenue of the organization equals its total costs.Which control tool would you use to help them?

Which of the following would be a rational justification for selecting algebraic break-even method instead of graphic break-even method?

A flow of interrelated events toward a goal,purpose,or end is specifically referred to as a ________.

________ is the process used to determine how many products should be inspected to calculate a probability that the total number of products will meet organizational quality standards.

Which of the following terms specifically refers to the ratio of outputs to inputs?

________ is a plan of action aimed at providing the organization with the right facilities to produce the needed output at the right time.

Product strategy is an operational plan of action outlining which goods and services an organization will produce and market.

________ is a technique that assists in monitoring production processes.

Identify the algebraic equation to determine the break-even point.

Cost control relates to all organizational costs and emphasizes activities in all organizational areas.

Which of the following outlines the financial plan of an organization for a particular period?

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

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