Exam 13: Acquiring Information Systems and Applications

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Systems analysis describes how a system will solve the business problem, and systems design describes what the system must do to accomplish the task.

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Compare and contrast the various strategies for acquiring IT applications.

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A service-level agreement (SLA) outlines how work is divided between the company and its vendors.

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The earlier in the development process that errors are detected, the less expensive they are to correct.

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Agile development

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Which of the following systems acquisition methods helps clarify user requirements, promotes genuine user participation, and may produce part of the final system?

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A key principle of the scrum approach for agile development is that users cannot change their minds during a project.

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Which of the following systems acquisition methods may eventually require maintenance assistance from the IT department, can produce inadequate documentation, and might result in a company's acquiring a system with inadequate interfaces to existing systems?

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Technical feasibility determines if the project is an acceptable financial risk and if the organization can afford the expense and time needed to complete the project.

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Which of the following is the most difficult and crucial task in evaluating a vendor and a software package?

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Evaluating the benefits of IT projects is more complex than evaluating their costs for all of the following reasons except:

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Refer to Closing Case - A tale of Two Software Upgrades: Both JetBlue and WestJet used which implementation approach when they implemented Sabre Holding's reservation software?

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Describe the vendor selection process for an information system.

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The _____ approach to systems development is a group-based tool for collecting user requirements.

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The SDLC is relatively inflexible.

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_____ is a method of delivering software in which a vendor hosts the applications and customers access these applications over the Internet.

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The _____ that changes are made in the systems development life cycle, the _____ expensive these changes become.

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________ conversion is the riskiest type of conversion process.

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Outsourcing is the use of outside contractors or external organizations to acquire IT services.

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Contrast the tangible and intangible benefits of a proposed information system.

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