Question 1

Which of the following is false?

Accepted Answer

A)  Corporate data is supplied by Transaction processing systems. 
B)  Information systems are only used by large organizations. 
C)  Reports from information systems are used in all levels of the organization. 
D)  Data from TPS systems feeds ERP systems. 
E)  Information systems within an organization support internal and external processes. 
A)  Corporate data is supplied by Transaction processing systems. 
B)  Information systems are only used by large organizations. 
C)  Reports from information systems are used in all levels of the organization. 
D)  Data from TPS systems feeds ERP systems. 
E)  Information systems within an organization support internal and external processes. B

Question 2

The characteristics of ERP systems include all of the following except:

Accepted Answer

A)  integrating the planning, management, and use of all resources of the organization 
B)  providing information necessary to control the business processes of the organization 
C)  including a set of interdependent software modules 
D)  typically fitting an organization's existing business processes 
E)  they are expensive and time-consuming 
A)  integrating the planning, management, and use of all resources of the organization 
B)  providing information necessary to control the business processes of the organization 
C)  including a set of interdependent software modules 
D)  typically fitting an organization's existing business processes 
E)  they are expensive and time-consuming D

Question 3

Differentiate between ERP systems and ERP II systems.

Accepted Answer

ERP (Enterprise Resource Planning) systems and ERP II systems are both software solutions designed to help organizations manage their business processes across various departments. However, they differ in their scope, functionality, and the era of business needs they address.

**ERP Systems:**

1. **Focus on Internal Processes:** Traditional ERP systems are primarily focused on integrating internal business processes such as finance, human resources, manufacturing, and supply chain management within a single, unified system.

2. **Operational Efficiency:** The main goal of ERP systems is to improve operational efficiency by automating routine tasks and providing a centralized database for all business information, which reduces data redundancy and errors.

3. **Modules:** ERP systems are modular, allowing organizations to select and implement the modules that are relevant to their business needs.

4. **On-Premises Deployment:** Historically, ERP systems were often deployed on-premises, meaning the software was installed and run on the organization's own servers and infrastructure.

5. **Limited External Collaboration:** While ERP systems can handle some degree of external collaboration with suppliers and customers, they are not inherently designed for extensive external integration or e-business.

**ERP II Systems:**

1. **Extended Enterprise Integration:** ERP II systems extend beyond internal processes to include external business processes, such as customer relationship management (CRM), supplier relationship management (SRM), and e-commerce.

2. **Strategic Focus:** ERP II systems are designed to support strategic decision-making by providing tools for data analysis, forecasting, and business intelligence.

3. **Web-Enabled:** ERP II systems are typically web-enabled, allowing for real-time access to the system from anywhere with an internet connection, facilitating remote work and mobile access.

4. **Collaboration and E-Business:** ERP II systems emphasize collaboration with external stakeholders, including customers, suppliers, and business partners, and support e-business initiatives.

5. **Flexible Deployment Options:** ERP II systems often offer more flexible deployment options, including on-premises, cloud-based (SaaS), or hybrid models, to accommodate different business needs and IT strategies.

6. **Scalability and Adaptability:** ERP II systems are designed to be more scalable and adaptable to changing business environments, allowing organizations to quickly respond to market demands and technological advancements.

In summary, while traditional ERP systems are focused on optimizing internal business processes and improving operational efficiency, ERP II systems take a broader approach by integrating both internal and external processes, supporting strategic decision-making, and enabling greater collaboration and connectivity with the external business environment. ERP II systems are more aligned with the digital economy and the needs of modern, agile businesses.

Question 4

_____ reports include only information that falls outside certain threshold standards.

Accepted Answer

A)  Ad hoc 
B)  Routine 
C)  Exception 
D)  Detailed 
E)  Key indicator 
A)  Ad hoc 
B)  Routine 
C)  Exception 
D)  Detailed 
E)  Key indicator

Question 5

Greg is mowing lawns in the neighborhood for the summer. Which of the following is not an example of a transaction he has in his business?

Accepted Answer

A)  Adding a new client to his list. 
B)  Mowing a client's lawn 
C)  Buying gas for his mower 
D)  Driving to the client's house 
E)  Getting paid by the client 
A)  Adding a new client to his list. 
B)  Mowing a client's lawn 
C)  Buying gas for his mower 
D)  Driving to the client's house 
E)  Getting paid by the client

Question 6

Refer to IT's About Business 10.1- USA Cycling: SmartTurn is all of the following except

Accepted Answer

A)  Software-as-a-Service 
B)  Inventory and warehouse management system. 
C)  restricted to a single location. 
D)  a Transaction Processing system 
E)  A functional Area Information System 
A)  Software-as-a-Service 
B)  Inventory and warehouse management system. 
C)  restricted to a single location. 
D)  a Transaction Processing system 
E)  A functional Area Information System

Question 7

Greg is mowing lawns in the neighborhood for the summer. How could he use source data automation to make data entry easier?

Accepted Answer

Source data automation refers to the use

Question 8

Which of the following is not a function of functional area information systems?

Accepted Answer

A)  providing information to managers in the functional areas 
B)  supporting the managerial tasks of planning, organizing, and controlling operations 
C)  providing information mainly in the form of reports 
D)  providing data from business events to the corporate database 
E)  providing analysis capabilities to middle level managers and staff 
A)  providing information to managers in the functional areas 
B)  supporting the managerial tasks of planning, organizing, and controlling operations 
C)  providing information mainly in the form of reports 
D)  providing data from business events to the corporate database 
E)  providing analysis capabilities to middle level managers and staff

Question 9

Define source data automation and describe why this process is so important to transaction processing systems.

Accepted Answer

Source data automation refers to the pro

Question 10

_____ reports summarize the performance of critical activities.

Accepted Answer

A)  Ad hoc 
B)  Routine 
C)  Exception 
D)  Detailed 
E)  Key indicator 
A)  Ad hoc 
B)  Routine 
C)  Exception 
D)  Detailed 
E)  Key indicator

Question 11

An example of a transaction in a HRIS application is adding a new employee.

Accepted Answer

A) True 
 B)False

Question 12

Information systems can be function-specific.

Accepted Answer

A) True 
 B)False

Question 13

Information silos were particularly efficient when business processes crossed functional boundaries in an organization.

Accepted Answer

A) True 
 B)False

Question 14

_____ are interorganizational ERP systems that provide Web-enabled links between an organization's key business systems and its customers, suppliers, business partners, and others.

Accepted Answer

A)  Functional area information systems 
B)  Supply chain management systems 
C)  Transaction processing systems 
D)  Office automation systems 
E)  ERP II systems 
A)  Functional area information systems 
B)  Supply chain management systems 
C)  Transaction processing systems 
D)  Office automation systems 
E)  ERP II systems

Question 15

Historically, the functional area information systems were developed independently of one another.

Accepted Answer

A) True 
 B)False

Question 16

Kathy has taken a job with her ideal company and is excited to start in their sales department. During orientation, she is told that the company is very proud of their ERP system from SAP. Looking at the list of modules the company has, Kathy wonders which one she won't be using. From the list below, which one would you tell Kathy is the one she won't be using.

Accepted Answer

A)  Customer relationship management 
B)  Human resource management 
C)  Business intelligence 
D)  Operations management 
E)  E-Business 
A)  Customer relationship management 
B)  Human resource management 
C)  Business intelligence 
D)  Operations management 
E)  E-Business

Question 17

Differentiate between batch processing and online transaction processing.

Accepted Answer

Batch processing and online transaction

Question 18

Data that have been processed by the organization's _____ are inputs into the organization's database.

Accepted Answer

A)  office automation systems 
B)  functional area information systems 
C)  Transaction processing systems 
D)  decision support systems 
E)  digital dashboards 
A)  office automation systems 
B)  functional area information systems 
C)  Transaction processing systems 
D)  decision support systems 
E)  digital dashboards

Question 19

Business processes may be located within one functional area or may span multiple functional areas.

Accepted Answer

A) True 
 B)False

Question 20

Greg is mowing lawns in the neighborhood for the summer. Which type of report would he used to see which of his clients still owe him money?

Accepted Answer

A)  Ad hoc 
B)  Summary 
C)  Exception 
D)  Detailed 
E)  Key indicator 
A)  Ad hoc 
B)  Summary 
C)  Exception 
D)  Detailed 
E)  Key indicator

Which of the following is false?

The characteristics of ERP systems include all of the following except:

Differentiate between ERP systems and ERP II systems.

_____ reports include only information that falls outside certain threshold standards.

Greg is mowing lawns in the neighborhood for the summer. Which of the following is not an example of a transaction he has in his business?

Refer to IT's About Business 10.1- USA Cycling: SmartTurn is all of the following except

Greg is mowing lawns in the neighborhood for the summer. How could he use source data automation to make data entry easier?

Which of the following is not a function of functional area information systems?

Define source data automation and describe why this process is so important to transaction processing systems.

_____ reports summarize the performance of critical activities.

An example of a transaction in a HRIS application is adding a new employee.

Information systems can be function-specific.

Information silos were particularly efficient when business processes crossed functional boundaries in an organization.

_____ are interorganizational ERP systems that provide Web-enabled links between an organization's key business systems and its customers, suppliers, business partners, and others.

Historically, the functional area information systems were developed independently of one another.

Differentiate between batch processing and online transaction processing.

Data that have been processed by the organization's _____ are inputs into the organization's database.

Business processes may be located within one functional area or may span multiple functional areas.

Greg is mowing lawns in the neighborhood for the summer. Which type of report would he used to see which of his clients still owe him money?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security and Controls

Data and Knowledge Management

Telecommunications and Networking

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Customer Relationship Management and Supply Chain Management

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 Hardware

Technology Guide 2 Software

Technology Guide 3 Cloud Computing

Technology Guide 4 Intelligent Systems

Technology Guide 5 Protecting Your Information Assets

Filters

Exam 10: Information Systems Within the Organization

Which of the following is false?

The characteristics of ERP systems include all of the following except:

Differentiate between ERP systems and ERP II systems.

_____ reports include only information that falls outside certain threshold standards.

Greg is mowing lawns in the neighborhood for the summer. Which of the following is not an example of a transaction he has in his business?

Refer to IT's About Business 10.1- USA Cycling: SmartTurn is all of the following except

Greg is mowing lawns in the neighborhood for the summer. How could he use source data automation to make data entry easier?

Which of the following is not a function of functional area information systems?

Define source data automation and describe why this process is so important to transaction processing systems.

_____ reports summarize the performance of critical activities.

An example of a transaction in a HRIS application is adding a new employee.

Information systems can be function-specific.

Information silos were particularly efficient when business processes crossed functional boundaries in an organization.

_____ are interorganizational ERP systems that provide Web-enabled links between an organization's key business systems and its customers, suppliers, business partners, and others.

Historically, the functional area information systems were developed independently of one another.

Differentiate between batch processing and online transaction processing.

Data that have been processed by the organization's _____ are inputs into the organization's database.

Business processes may be located within one functional area or may span multiple functional areas.

Greg is mowing lawns in the neighborhood for the summer. Which type of report would he used to see which of his clients still owe him money?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security and Controls

Data and Knowledge Management

Telecommunications and Networking

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Customer Relationship Management and Supply Chain Management

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 Hardware

Technology Guide 2 Software

Technology Guide 3 Cloud Computing

Technology Guide 4 Intelligent Systems

Technology Guide 5 Protecting Your Information Assets

Filters