Question 1

Best practices are the most successful solutions or problem-solving methods for achieving a business objective.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is not a process within an information system for Human Resource Management?

Accepted Answer

A)  Benefits administration 
B)  Firing decisions 
C)  Peer evaluations 
D)  Recruitment 
E)  Training 
A)  Benefits administration 
B)  Firing decisions 
C)  Peer evaluations 
D)  Recruitment 
E)  Training

Question 3

What are ad-hoc (on-demand) reports? Why does an organization need to be able to run ad-hoc reports?

Accepted Answer

Ad-hoc (on-demand) reports are reports t

Question 4

Enterprise resource planning systems take a(n) _____ view of the overall organization.

Accepted Answer

A)  User's 
B)  Management 
C)  Functional 
D)  Business process 
E)  Transactional 
A)  User's 
B)  Management 
C)  Functional 
D)  Business process 
E)  Transactional

Question 5

_____ integrate the planning, management, and use of all of an organization's resources, and are designed to tightly integrate the functional areas of the organization.

Accepted Answer

A)  Transaction processing systems 
B)  Supply chain management systems 
C)  Functional area information systems 
D)  Enterprise resource planning systems 
E)  Corporate extranets 
A)  Transaction processing systems 
B)  Supply chain management systems 
C)  Functional area information systems 
D)  Enterprise resource planning systems 
E)  Corporate extranets

Question 6

When interest is credited to your savings account at your bank, it is called a:

Accepted Answer

A)  process 
B)  function 
C)  calculation 
D)  Transaction 
E)  decision 
A)  process 
B)  function 
C)  calculation 
D)  Transaction 
E)  decision

Question 7

An organization has to own all of the information systems it used.

Accepted Answer

A) True 
 B)False

Question 8

Crediting interest to your savings account at your bank once a month, it is called a:

Accepted Answer

A)  process 
B)  function 
C)  calculation 
D)  Transaction 
E)  decision 
A)  process 
B)  function 
C)  calculation 
D)  Transaction 
E)  decision

Question 9

Which of the following is false?

Accepted Answer

A)  TPS need large computers to process the transactions. 
B)  Business transactions can be processed when they occur. 
C)  Business transactions can be processed after they occur. 
D)  Data for transactions can be collected by sensors. 
E)  A transaction is a business event. 
A)  TPS need large computers to process the transactions. 
B)  Business transactions can be processed when they occur. 
C)  Business transactions can be processed after they occur. 
D)  Data for transactions can be collected by sensors. 
E)  A transaction is a business event.

Question 10

Explain how information systems for human resource management support an organization.

Accepted Answer

Information systems for human resource m

Question 11

Which of the following is not an example of a transaction?

Accepted Answer

A)  A person hired 
B)  A payroll check generated 
C)  A service sold 
D)  Printing a report 
E)  Checking out at Walmart 
A)  A person hired 
B)  A payroll check generated 
C)  A service sold 
D)  Printing a report 
E)  Checking out at Walmart

Question 12

Organizational transactions are typically _____ volume, _____, and therefore _____ to computerize.

Accepted Answer

A)  low, repetitive, difficult 
B)  high, repetitive, easy 
C)  high, different, difficult 
D)  low, different, easy 
E)  high, different, easy 
A)  low, repetitive, difficult 
B)  high, repetitive, easy 
C)  high, different, difficult 
D)  low, different, easy 
E)  high, different, easy

Question 13

Organizations that use ERP systems are more agile and adaptive.

Accepted Answer

A) True 
 B)False

Question 14

Differentiate between transaction processing systems and functional area information systems.

Accepted Answer

Transaction processing systems (TPS) and

Question 15

Which of the following is false?

Accepted Answer

A)  Breaking down functional silos makes an organization more adaptive. 
B)  An organization doesn't have to use the business processes coded into the ERP. 
C)  ERP systems change an organization's business processes. 
D)  ERP systems are time consuming to implement. 
E)  ERP systems require functional areas to work together. 
A)  Breaking down functional silos makes an organization more adaptive. 
B)  An organization doesn't have to use the business processes coded into the ERP. 
C)  ERP systems change an organization's business processes. 
D)  ERP systems are time consuming to implement. 
E)  ERP systems require functional areas to work together.

Question 16

_____ are the most successful solutions or problem-solving methods for achieving a business objective.

Accepted Answer

A)  Business functions 
B)  Best practices 
C)  Optimal strategies 
D)  Business processes 
E)  Enterprise solutions 
A)  Business functions 
B)  Best practices 
C)  Optimal strategies 
D)  Business processes 
E)  Enterprise solutions

Question 17

The POM function within an organization monitors the customer sales activity.

Accepted Answer

A) True 
 B)False

Question 18

The drawbacks of ERP systems include all of the following except:

Accepted Answer

A)  They are complex 
B)  They are expensive 
C)  They are time-consuming to implement 
D)  Companies may need to change existing business processes to fit the software 
E)  They consist of modules 
A)  They are complex 
B)  They are expensive 
C)  They are time-consuming to implement 
D)  Companies may need to change existing business processes to fit the software 
E)  They consist of modules

Question 19

_____ reports contain special information not found in routine reports.

Accepted Answer

A)  Ad hoc 
B)  Summary 
C)  Drill-down 
D)  Key-indicator 
E)  Exception 
A)  Ad hoc 
B)  Summary 
C)  Drill-down 
D)  Key-indicator 
E)  Exception

Question 20

When the chief financial officer of a company wants a report on business units who have spent 10 percent more than their allotted budget, she would be requesting which type of report?

Accepted Answer

A)  Ad hoc 
B)  Routine 
C)  Exception 
D)  Detailed 
E)  Key indicator 
A)  Ad hoc 
B)  Routine 
C)  Exception 
D)  Detailed 
E)  Key indicator

Best practices are the most successful solutions or problem-solving methods for achieving a business objective.

Which of the following is not a process within an information system for Human Resource Management?

What are ad-hoc (on-demand) reports? Why does an organization need to be able to run ad-hoc reports?

Enterprise resource planning systems take a(n) _____ view of the overall organization.

_____ integrate the planning, management, and use of all of an organization's resources, and are designed to tightly integrate the functional areas of the organization.

When interest is credited to your savings account at your bank, it is called a:

An organization has to own all of the information systems it used.

Crediting interest to your savings account at your bank once a month, it is called a:

Which of the following is false?

Explain how information systems for human resource management support an organization.

Which of the following is not an example of a transaction?

Organizational transactions are typically ___ volume, _, and therefore ___ to computerize.

Organizations that use ERP systems are more agile and adaptive.

Differentiate between transaction processing systems and functional area information systems.

Which of the following is false?

_____ are the most successful solutions or problem-solving methods for achieving a business objective.

The POM function within an organization monitors the customer sales activity.

The drawbacks of ERP systems include all of the following except:

_____ reports contain special information not found in routine reports.

When the chief financial officer of a company wants a report on business units who have spent 10 percent more than their allotted budget, she would be requesting which type of report?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security and Controls

Data and Knowledge Management

Telecommunications and Networking

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Customer Relationship Management and Supply Chain Management

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 Hardware

Technology Guide 2 Software

Technology Guide 3 Cloud Computing

Technology Guide 4 Intelligent Systems

Technology Guide 5 Protecting Your Information Assets

Filters

Exam 10: Information Systems Within the Organization

Best practices are the most successful solutions or problem-solving methods for achieving a business objective.

Which of the following is not a process within an information system for Human Resource Management?

What are ad-hoc (on-demand) reports? Why does an organization need to be able to run ad-hoc reports?

Enterprise resource planning systems take a(n) _____ view of the overall organization.

_____ integrate the planning, management, and use of all of an organization's resources, and are designed to tightly integrate the functional areas of the organization.

When interest is credited to your savings account at your bank, it is called a:

An organization has to own all of the information systems it used.

Crediting interest to your savings account at your bank once a month, it is called a:

Which of the following is false?

Explain how information systems for human resource management support an organization.

Which of the following is not an example of a transaction?

Organizational transactions are typically _____ volume, _____, and therefore _____ to computerize.

Organizations that use ERP systems are more agile and adaptive.

Differentiate between transaction processing systems and functional area information systems.

Which of the following is false?

_____ are the most successful solutions or problem-solving methods for achieving a business objective.

The POM function within an organization monitors the customer sales activity.

The drawbacks of ERP systems include all of the following except:

_____ reports contain special information not found in routine reports.

When the chief financial officer of a company wants a report on business units who have spent 10 percent more than their allotted budget, she would be requesting which type of report?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security and Controls

Data and Knowledge Management

Telecommunications and Networking

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Customer Relationship Management and Supply Chain Management

Business Intelligence

Acquiring Information Systems and Applications

Technology Guide 1 Hardware

Technology Guide 2 Software

Technology Guide 3 Cloud Computing

Technology Guide 4 Intelligent Systems

Technology Guide 5 Protecting Your Information Assets

Filters

Organizational transactions are typically ___ volume, _, and therefore ___ to computerize.