Question 1

Explicit knowledge involves the "how-to" knowledge that resides in workers.

Accepted Answer

A) True 
 B)False  False

Question 2

A company that places a strategic focus on customer value recognizes that quality,rather than price,has become a primary determinant in a customer's perception of value.

Accepted Answer

A) True 
 B)False  True

Question 3

According to the Real World Case,which of the following is true of the strategic use of IT?

Accepted Answer

A) IT service should be consistently reliable,providing good PC support and networking service. 
B) Because technology is embedded in everything a company does,technology strategy and business strategy are one. 
C) The primary goal of IT should be automating the business. 
D) IT should support the business,not attempt to reinvent it. 
A) IT service should be consistently reliable,providing good PC support and networking service. 
B) Because technology is embedded in everything a company does,technology strategy and business strategy are one. 
C) The primary goal of IT should be automating the business. 
D) IT should support the business,not attempt to reinvent it. B

Question 4

A serious problem of competitive advantage is that:

Accepted Answer

A) It normally doesn't last very long and it isn't sustainable over the long term 
B) Competitors figure out how it was done and do the same thing 
C) A competitive advantages can become a competitive necessity 
D) All of the choices are correct. 
A) It normally doesn't last very long and it isn't sustainable over the long term 
B) Competitors figure out how it was done and do the same thing 
C) A competitive advantages can become a competitive necessity 
D) All of the choices are correct.

Question 5

People and corporations are forming virtual companies as the best way to implement key business strategies and alliances that promise to ensure success in today's turbulent _______________ climate.

Accepted Answer

The answer of People and corporations are forming virtual companies...

Question 6

Business process reengineering is best defined as:

Accepted Answer

A) A key technology to reduce customer late payments 
B) A radical redesign of business processes to achieve improvements in cost,quality,speed,or service 
C) A key way to ensure successful improvement in processing 
D) All of the choices are correct. 
A) A key technology to reduce customer late payments 
B) A radical redesign of business processes to achieve improvements in cost,quality,speed,or service 
C) A key way to ensure successful improvement in processing 
D) All of the choices are correct.

Question 7

When using the value chain concept,managers should seek to develop strategic information systems for those activities that they view as the "weakest link" in the value chain.

Accepted Answer

A) True 
 B)False

Question 8

If a key supplier's bargaining power gets too strong,it can force the price of goods and services to unmanageably high levels.

Accepted Answer

A) True 
 B)False

Question 9

By buying stock in bulk,Wal-Mart is able to sell to their customers at a more competitive price.This is an example of which strategy?

Accepted Answer

A) Cost leadership strategy 
B) Differentiation strategy 
C) Innovation strategy 
D) Growth strategy 
A) Cost leadership strategy 
B) Differentiation strategy 
C) Innovation strategy 
D) Growth strategy

Question 10

Information technology can enable a company to develop relationships with its customers in virtual communities.

Accepted Answer

A) True 
 B)False

Question 11

According to the text,regarding new entrants into the marketplace,all the following are true except:

Accepted Answer

A) Guarding against the threat of new entrants requires few organizational resources. 
B) The Internet allows a firm to enter the marketplace at a relatively low cost. 
C) The Internet allows a firm to enter the marketplace quickly. 
D) All of the choices are correct. 
A) Guarding against the threat of new entrants requires few organizational resources. 
B) The Internet allows a firm to enter the marketplace at a relatively low cost. 
C) The Internet allows a firm to enter the marketplace quickly. 
D) All of the choices are correct.

Question 12

A virtual company:

Accepted Answer

A) Uses IT to link people,organizations,assets,and ideas. 
B) Creates virtual workgroups and alliances to exploit fast-changing business opportunities. 
C) Uses the Internet,intranets,and extranets to support alliances with manufacturers. 
D) All of the choices are correct. 
A) Uses IT to link people,organizations,assets,and ideas. 
B) Creates virtual workgroups and alliances to exploit fast-changing business opportunities. 
C) Uses the Internet,intranets,and extranets to support alliances with manufacturers. 
D) All of the choices are correct.

Question 13

According to the value chain concept,primary processes include such things as the procurement of resources and human resource management that are directly related to the manufacturing of products or delivery of services to the customer.

Accepted Answer

A) True 
 B)False

Question 14

Information technology plays a major role in the business process reengineering of most business processes.

Accepted Answer

A) True 
 B)False

Question 15

The value chain framework can be used to view a firm as a series,a chain,or a network of basic activities that add value to its products and services,and thus add a margin of value to the firm.

Accepted Answer

A) True 
 B)False

Question 16

By nurturing an entrepreneurial spirit,an agile company provides powerful incentives for employee responsibility,adaptability,and innovation.

Accepted Answer

A) True 
 B)False

Question 17

Explicit knowledge deals with:

Accepted Answer

A) Data,documents,and things written down or stored on computers. 
B) "How-to" knowledge,which resides in workers. 
C) Using data mining techniques to capture external information. 
D) All of the choices are correct. 
A) Data,documents,and things written down or stored on computers. 
B) "How-to" knowledge,which resides in workers. 
C) Using data mining techniques to capture external information. 
D) All of the choices are correct.

Question 18

Companies like Wal-Mart began to extend their networks to their customers and suppliers in order to build innovative continuous inventory replenishment systems that would lock in their business.

Accepted Answer

A) True 
 B)False

Question 19

Business process reengineering (BPR)combines a strategy of promoting business innovation with a strategy of making major improvements to business operations so that a company can become a much stronger and more successful competitor in the marketplace.

Accepted Answer

A) True 
 B)False

Question 20

All of the following can be used to counter competitive forces in the marketplace except:

Accepted Answer

A) Alliance 
B) Growth 
C) Innovation 
D) Bargaining 
A) Alliance 
B) Growth 
C) Innovation 
D) Bargaining

Explicit knowledge involves the "how-to" knowledge that resides in workers.

A company that places a strategic focus on customer value recognizes that quality,rather than price,has become a primary determinant in a customer's perception of value.

According to the Real World Case,which of the following is true of the strategic use of IT?

A serious problem of competitive advantage is that:

People and corporations are forming virtual companies as the best way to implement key business strategies and alliances that promise to ensure success in today's turbulent _______________ climate.

Business process reengineering is best defined as:

When using the value chain concept,managers should seek to develop strategic information systems for those activities that they view as the "weakest link" in the value chain.

If a key supplier's bargaining power gets too strong,it can force the price of goods and services to unmanageably high levels.

By buying stock in bulk,Wal-Mart is able to sell to their customers at a more competitive price.This is an example of which strategy?

Information technology can enable a company to develop relationships with its customers in virtual communities.

According to the text,regarding new entrants into the marketplace,all the following are true except:

A virtual company:

According to the value chain concept,primary processes include such things as the procurement of resources and human resource management that are directly related to the manufacturing of products or delivery of services to the customer.

Information technology plays a major role in the business process reengineering of most business processes.

The value chain framework can be used to view a firm as a series,a chain,or a network of basic activities that add value to its products and services,and thus add a margin of value to the firm.

By nurturing an entrepreneurial spirit,an agile company provides powerful incentives for employee responsibility,adaptability,and innovation.

Explicit knowledge deals with:

Companies like Wal-Mart began to extend their networks to their customers and suppliers in order to build innovative continuous inventory replenishment systems that would lock in their business.

Business process reengineering (BPR)combines a strategy of promoting business innovation with a strategy of making major improvements to business operations so that a company can become a much stronger and more successful competitor in the marketplace.

All of the following can be used to counter competitive forces in the marketplace except:

Information Systems in Business

E-Business

Ethics and Information Security

It Architectures

Telecommunications and Networks

Networks, Telecommunications, and Mobile Technol

Operations Management and Supply Chain Management

Customer Relationship Management and Business Intelligence

Enterprise Resource Planning and Collaboration Systems

Systems Development and Project Management

Innovation, Entrepreneurship, and 21st Century Global Business

Filters

Exam 2: Strategic Decision Making

Explicit knowledge involves the "how-to" knowledge that resides in workers.

A company that places a strategic focus on customer value recognizes that quality,rather than price,has become a primary determinant in a customer's perception of value.

According to the Real World Case,which of the following is true of the strategic use of IT?

A serious problem of competitive advantage is that:

People and corporations are forming virtual companies as the best way to implement key business strategies and alliances that promise to ensure success in today's turbulent _______________ climate.

Business process reengineering is best defined as:

When using the value chain concept,managers should seek to develop strategic information systems for those activities that they view as the "weakest link" in the value chain.

If a key supplier's bargaining power gets too strong,it can force the price of goods and services to unmanageably high levels.

By buying stock in bulk,Wal-Mart is able to sell to their customers at a more competitive price.This is an example of which strategy?

Information technology can enable a company to develop relationships with its customers in virtual communities.

According to the text,regarding new entrants into the marketplace,all the following are true except:

A virtual company:

According to the value chain concept,primary processes include such things as the procurement of resources and human resource management that are directly related to the manufacturing of products or delivery of services to the customer.

Information technology plays a major role in the business process reengineering of most business processes.

The value chain framework can be used to view a firm as a series,a chain,or a network of basic activities that add value to its products and services,and thus add a margin of value to the firm.

By nurturing an entrepreneurial spirit,an agile company provides powerful incentives for employee responsibility,adaptability,and innovation.

Explicit knowledge deals with:

Companies like Wal-Mart began to extend their networks to their customers and suppliers in order to build innovative continuous inventory replenishment systems that would lock in their business.

Business process reengineering (BPR)combines a strategy of promoting business innovation with a strategy of making major improvements to business operations so that a company can become a much stronger and more successful competitor in the marketplace.

All of the following can be used to counter competitive forces in the marketplace except:

Information Systems in Business

E-Business

Ethics and Information Security

It Architectures

Telecommunications and Networks

Networks, Telecommunications, and Mobile Technol

Operations Management and Supply Chain Management

Customer Relationship Management and Business Intelligence

Enterprise Resource Planning and Collaboration Systems

Systems Development and Project Management

Innovation, Entrepreneurship, and 21st Century Global Business

Filters