Exam 8: Operations Management and Supply Chain Management

All of the following are examples of the web store requirements that must be implemented in order to serve customers as they select an item and pay for it except:

There is no universal e-commerce strategy or e-commerce channel choice that works for every company,industry,or type of business.

Which of the following is not one of the three basic categories of electronic commerce?

When companies have both e-commerce virtual business operations and traditional physical business operations,they must decide whether to integrate the two or keep them separate.Office Depot was cited in the text as a company that:

After considering a broad spectrum of alternatives and benefits trade-offs,Barnes and Noble decided to:

Many companies use the SSL security method developed by Netscape Communication that automatically encrypts data passing between a Web browser and a merchant's server.SSL stands for:

E-commerce includes all of the following except:

All of the following are key questions for developing an e-commerce channel strategy except:

Once you access a website,the company may gather data on you and your website behavior,choices,and preferences.Doing so addresses the _______________ component of the e-commerce process architecture.

Event notification software works with workflow management software to monitor all e-commerce processes and record all relevant events,including unexpected changes or problem situations.

Some e-commerce software includes links through which inventory and sales data can be downloaded into local accounting packages,such as QuickBooks.

Electronic funds transfer systems:

The statement "Most business-to-consumer sites offer consumers incentives to buy and return,such as coupons,discounts,special offers,and vouchers for other Web services" reflects the _______________ success factor for retailing on the Web.

When accessing an e-commerce site,you will generally be given access to all of the following except:

_______________ marketing and relationship building power is a major advantage of personalized Web retailing.

E-commerce does not include such things as extranet access of inventory databases by customers and suppliers.

In a B2B e-commerce Web portal configuration,a _______________ e-mails buyers and sellers to confirm transactions,and notify payment and fulfillment services after the market closes.

With a digital wallet payment system,security add-on modules are added to the Web browser.

Which of the following statements about how using a B2B e-commerce site impacts the purchasing decisions of a business is false?

User profiles are used to provide you with a personalized view of the contents of a site,as well as product recommendations and personalized Web advertising as part of a _______________ marketing strategy.