Exam 1: Information Systems in Business

A database of customer purchases that provides end-user managers with interactive and ad hoc decision-making support is referred to as _______________.

All of the following would be considered a software resource in an information system except:

One system can be made up of other systems or can be a part of a bigger system.

Business applications of information systems are typically combinations of several types of information systems.This integration is referred to as _______________ systems.

A system that supports operations or management processes that provide a firm with strategic products,services,and capabilities for competitive advantage,such as online stock trading,shipment tracking,and e-commerce Web systems is a(n)_______________.

Process control systems monitor and control _______________ processes.

A functional business system supports all of the following types of applications except:

Developing an information system solution involves all of the following steps except:

Optical disks and plastic cards are examples of hardware resources,but paper forms are not.

Management information systems (MIS)provide information in the form of reports and displays.

In an information system context,which one of the following would be the most applicable description of application software?

Information systems that focus on operational and managerial applications in support of basic business functions,such as accounting,are known as strategic information systems.

An expert system can provide advice for operational chores,such as equipment diagnostics or loan portfolio management.

Decision support systems (DSS)provide managerial end users with ad hoc and interactive support of their decision-making processes.

The biggest challenge in deploying SAP or any other ERP system is ________________.

Hershey Foods' $115 million SAP deployment made the news as a successful rollout.

Integration of business systems allows greater flexibility and provides greater business support than any of the individual systems could provide alone.

The initial rollout of Hershey Food's ERP system failed miserably.Fortunately,the cost of developing and implementing the system was minimal.

Expert systems can serve as consultants to users by providing expert advice in limited subject areas.

Marketing and selling books to consumers over the Internet is an example of _______________ commerce.