Question 1

In the life cycle of a team,conflicts over tasks and ways of operating as a team occur in the storming stage.

Accepted Answer

A) True 
 B)False  True

Question 2

Formal work groups are officially recognized and supported by the organization.

Accepted Answer

A) True 
 B)False  True

Question 3

Students listened keenly to their instructor as she guided them through a case study.When the instructor asked if everything is clear,everyone appeared to be in agreement.Choose the best term that describes the symptom of groupthink in this situation.

Accepted Answer

A) Illusion of invulnerability 
B) Self-Censorship 
C) Mind guarding 
D) Illusion of unanimity 
E) Stereotyping competitors as weak,evil and stupid 
A) Illusion of invulnerability 
B) Self-Censorship 
C) Mind guarding 
D) Illusion of unanimity 
E) Stereotyping competitors as weak,evil and stupid A

Question 4

Decision by minority rule is being used when a leader,manager,or committee head makes a decision for the team.

Accepted Answer

A) True 
 B)False

Question 5

Group process refers to how the members of a team actually work together as they transform inputs into outputs.

Accepted Answer

A) True 
 B)False

Question 6

In the life cycle of a team,the initial task orientation and interpersonal testing of individual members occurs in the ___________ stage.

Accepted Answer

A) Forming. 
B) Storming. 
C) Norming. 
D) Performing. 
E) Adjourning. 
A) Forming. 
B) Storming. 
C) Norming. 
D) Performing. 
E) Adjourning.

Question 7

In considering the results that any team must achieve,__________ means that a work group or team is expected to transform resource inputs into product outputs that have some value for the organization.

Accepted Answer

A) Performance. 
B) Cohesion. 
C) Commitment. 
D) Satisfaction. 
E) Future viability. 
A) Performance. 
B) Cohesion. 
C) Commitment. 
D) Satisfaction. 
E) Future viability.

Question 8

In terms of team productivity,the best-case scenario of a work team's performance norms and cohesiveness occurs with __________ performance norms and __________ team cohesiveness.

Accepted Answer

A) High … high. 
B) Positive … high. 
C) Negative … high. 
D) Negative … low. 
E) Positive … low. 
A) High … high. 
B) Positive … high. 
C) Negative … high. 
D) Negative … low. 
E) Positive … low.

Question 9

Win-win conflict resolution is the most preferred result of conflict management.

Accepted Answer

A) True 
 B)False

Question 10

Dysfunctional or destructive conflict occurs when conflict is __________.

Accepted Answer

A) Very low. 
B) Moderate. 
C) Very high. 
D) Both A and C. 
E) Both B and C. 
A) Very low. 
B) Moderate. 
C) Very high. 
D) Both A and C. 
E) Both B and C.

Question 11

A team is a small group of people with complementary skills,who work together to accomplish shared goals while holding themselves mutually accountable for performance results.

Accepted Answer

A) True 
 B)False

Question 12

According to the textbook,which of the following are "must have" team skills?

Accepted Answer

A) Encouraging and motivating others 
B) Persuading others to cooperate 
C) Avoiding disruptive acts and words 
D) All of the above 
E) None of the above 
A) Encouraging and motivating others 
B) Persuading others to cooperate 
C) Avoiding disruptive acts and words 
D) All of the above 
E) None of the above

Question 13

A "must have" team skill as described in the textbook is encouraging and motivating others.

Accepted Answer

A) True 
 B)False

Question 14

The transition from traditional work settings to self-managing teams is usually effortless.

Accepted Answer

A) True 
 B)False

Question 15

The conflict management style of accommodation is characterized by downplaying disagreement,withdrawing from the situation,and/or staying neutral at all costs.

Accepted Answer

A) True 
 B)False

Question 16

Team building is a multi-step process that involves a clear and elevated goal,task driven structure,competent and committed members,a collaborative climate,high standards of excellence,external support and recognition,and strong principled leadership.

Accepted Answer

A) True 
 B)False

Question 17

__________ uses a highly structured meeting agenda to allow everyone to contribute ideas without the interference of evaluative comments by others.

Accepted Answer

A) A quality circle. 
B) The nominal group technique. 
C) Brainstorming. 
D) Groupthink. 
E) Conflict management. 
A) A quality circle. 
B) The nominal group technique. 
C) Brainstorming. 
D) Groupthink. 
E) Conflict management.

Question 18

The type of conflict that stimulates employees to work toward greater effort,cooperation,and creativity is functional conflict.

Accepted Answer

A) True 
 B)False

Question 19

Things people do to help teams succeed and help their members enjoy the team experience is called:

Accepted Answer

A) Team Destiny 
B) Team Contributions 
C) A Dream Team 
D) Unnecessary 
E) Camaraderie 
A) Team Destiny 
B) Team Contributions 
C) A Dream Team 
D) Unnecessary 
E) Camaraderie

Question 20

Group decision making improves members' understanding and acceptance of the final decision,and diminishes their commitment to follow through on implementing the decision.

Accepted Answer

A) True 
 B)False

In the life cycle of a team,conflicts over tasks and ways of operating as a team occur in the storming stage.

Formal work groups are officially recognized and supported by the organization.

Students listened keenly to their instructor as she guided them through a case study.When the instructor asked if everything is clear,everyone appeared to be in agreement.Choose the best term that describes the symptom of groupthink in this situation.

Decision by minority rule is being used when a leader,manager,or committee head makes a decision for the team.

Group process refers to how the members of a team actually work together as they transform inputs into outputs.

In the life cycle of a team,the initial task orientation and interpersonal testing of individual members occurs in the ___________ stage.

In considering the results that any team must achieve,__________ means that a work group or team is expected to transform resource inputs into product outputs that have some value for the organization.

In terms of team productivity,the best-case scenario of a work team's performance norms and cohesiveness occurs with performance norms and team cohesiveness.

Win-win conflict resolution is the most preferred result of conflict management.

Dysfunctional or destructive conflict occurs when conflict is __________.

A team is a small group of people with complementary skills,who work together to accomplish shared goals while holding themselves mutually accountable for performance results.

According to the textbook,which of the following are "must have" team skills?

A "must have" team skill as described in the textbook is encouraging and motivating others.

The transition from traditional work settings to self-managing teams is usually effortless.

The conflict management style of accommodation is characterized by downplaying disagreement,withdrawing from the situation,and/or staying neutral at all costs.

Team building is a multi-step process that involves a clear and elevated goal,task driven structure,competent and committed members,a collaborative climate,high standards of excellence,external support and recognition,and strong principled leadership.

__________ uses a highly structured meeting agenda to allow everyone to contribute ideas without the interference of evaluative comments by others.

The type of conflict that stimulates employees to work toward greater effort,cooperation,and creativity is functional conflict.

Things people do to help teams succeed and help their members enjoy the team experience is called:

Group decision making improves members' understanding and acceptance of the final decision,and diminishes their commitment to follow through on implementing the decision.

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Information and Decision-Making

Motivation

Control

Operations and Services Management

Filters

Exam 15: Teams

In the life cycle of a team,conflicts over tasks and ways of operating as a team occur in the storming stage.

Formal work groups are officially recognized and supported by the organization.

Students listened keenly to their instructor as she guided them through a case study.When the instructor asked if everything is clear,everyone appeared to be in agreement.Choose the best term that describes the symptom of groupthink in this situation.

Decision by minority rule is being used when a leader,manager,or committee head makes a decision for the team.

Group process refers to how the members of a team actually work together as they transform inputs into outputs.

In the life cycle of a team,the initial task orientation and interpersonal testing of individual members occurs in the ___________ stage.

In considering the results that any team must achieve,__________ means that a work group or team is expected to transform resource inputs into product outputs that have some value for the organization.

In terms of team productivity,the best-case scenario of a work team's performance norms and cohesiveness occurs with __________ performance norms and __________ team cohesiveness.

Win-win conflict resolution is the most preferred result of conflict management.

Dysfunctional or destructive conflict occurs when conflict is __________.

A team is a small group of people with complementary skills,who work together to accomplish shared goals while holding themselves mutually accountable for performance results.

According to the textbook,which of the following are "must have" team skills?

A "must have" team skill as described in the textbook is encouraging and motivating others.

The transition from traditional work settings to self-managing teams is usually effortless.

The conflict management style of accommodation is characterized by downplaying disagreement,withdrawing from the situation,and/or staying neutral at all costs.

Team building is a multi-step process that involves a clear and elevated goal,task driven structure,competent and committed members,a collaborative climate,high standards of excellence,external support and recognition,and strong principled leadership.

__________ uses a highly structured meeting agenda to allow everyone to contribute ideas without the interference of evaluative comments by others.

The type of conflict that stimulates employees to work toward greater effort,cooperation,and creativity is functional conflict.

Things people do to help teams succeed and help their members enjoy the team experience is called:

Group decision making improves members' understanding and acceptance of the final decision,and diminishes their commitment to follow through on implementing the decision.

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Individual Behaviour

Information and Decision-Making

Motivation

Control

Operations and Services Management

Filters

In terms of team productivity,the best-case scenario of a work team's performance norms and cohesiveness occurs with performance norms and team cohesiveness.