Exam 9: Understanding Groups and Managing Work Teams

The behaviours required for successful team performance cannot be gained through training.

A group of five working collectively would be certain to out-produce five workers working individually.

Define a problem-solving team.

Social loafing is not usually a big problem in collectivist societies.

A Japanese manager with the biggest office is likely to have the most power within an organisation.

Accountability for a work team is strictly on an individual basis.

The studies by Solomon Asch show that group norms are a powerful force.