Question 1

In a short essay,describe concurrent control and give an example of its use.

Accepted Answer

Concurrent control,as its name implies,takes place while an activity is in progress.Direct supervision is the best-known form of concurrent control.Technical equipment (such as computers and computerised machine controls)can be designed to include concurrent controls.For example,word-processing software alerts the user to a misspelled word or incorrect grammatical usage.

Question 2

What is measured in the control process is often less critical than how it is measured.

Accepted Answer

A) True 
 B)False  False

Question 3

A basketball coach showing players how to position themselves on the court during practice is carrying out ________,a form of concurrent control.

Accepted Answer

A) indirect supervision 
B) direct supervision 
C) unstructured supervision 
D) feedback supervision 
A) indirect supervision 
B) direct supervision 
C) unstructured supervision 
D) feedback supervision B

Question 4

A management information system (MIS)focuses on providing managers with the raw data that pertains to the organisation.

Accepted Answer

A) True 
 B)False

Question 5

A software company that puts almost all of its performance measurement effort into measuring the total number of units that the company and its competitors sell most likely wants to excel at ________.

Accepted Answer

A) market share 
B) cost per unit 
C) labour per unit 
D) efficiency 
A) market share 
B) cost per unit 
C) labour per unit 
D) efficiency

Question 6

Immediate corrective action might include changing the way employees are paid for their work.

Accepted Answer

A) True 
 B)False

Question 7

Due to a recent construction of an upscale housing community near a tennis club,customer use has skyrocketed during the year and the club is operating at all-time high levels,far beyond the goals set the previous year.The best strategy for the manager is to ________.

Accepted Answer

A) change goals for the following year 
B) do nothing 
C) advertise 
D) run a sale to increase customers 
A) change goals for the following year 
B) do nothing 
C) advertise 
D) run a sale to increase customers

Question 8

Performance feedback should focus on general rather than specific employee work behaviours.

Accepted Answer

A) True 
 B)False

Question 9

A disadvantage of a statistical report is that it may leave out ________ measurements of performance.

Accepted Answer

A) negative 
B) objective 
C) subjective 
D) positive 
A) negative 
B) objective 
C) subjective 
D) positive

Question 10

Which of the following is NOT a reason leading to employee theft?

Accepted Answer

A) Rationalisation. 
B) Boredom. 
C) Opportunity. 
D) Financial pressure. 
A) Rationalisation. 
B) Boredom. 
C) Opportunity. 
D) Financial pressure.

Question 11

In general,________ that falls outside of an acceptable range of variation must be dealt with by a manager.

Accepted Answer

A) an underperformance 
B) a small overperformance or a large underperformance 
C) any deviation 
D) an overperformance 
A) an underperformance 
B) a small overperformance or a large underperformance 
C) any deviation 
D) an overperformance

Question 12

A GPS that tells you that you are making a wrong turn is an example of concurrent control.

Accepted Answer

A) True 
 B)False

Question 13

Employees only steal if they are not paid enough to support their financial needs.

Accepted Answer

A) True 
 B)False

Question 14

A home office of a global company would rely on ________ for control over foreign operations.

Accepted Answer

A) individual reports 
B) automated reports 
C) extensive formal reports 
D) non-formalised reports 
A) individual reports 
B) automated reports 
C) extensive formal reports 
D) non-formalised reports

Question 15

The control management function ensures that ________ in an organisation.

Accepted Answer

A) goals are set 
B) plans are realistic 
C) plans are made 
D) goals are met 
A) goals are set 
B) plans are realistic 
C) plans are made 
D) goals are met

Question 16

Motivation and leadership are NOT primary parts of the control function.

Accepted Answer

A) True 
 B)False

Question 17

Firewalls,data backup and encryption help prevent security breaches in organisations.

Accepted Answer

A) True 
 B)False

Question 18

A scorecard with respect to organisational performance should always focus on all four performance areas equally.

Accepted Answer

A) True 
 B)False

Question 19

Direct supervision of employees is a form of ________ control.

Accepted Answer

A) feedforward 
B) feedback 
C) direct 
D) concurrent 
A) feedforward 
B) feedback 
C) direct 
D) concurrent

Question 20

In a brief essay,define and describe the management function of control.

Accepted Answer

Control is the process of monitoring org

In a short essay,describe concurrent control and give an example of its use.

What is measured in the control process is often less critical than how it is measured.

A basketball coach showing players how to position themselves on the court during practice is carrying out ________,a form of concurrent control.

A management information system (MIS)focuses on providing managers with the raw data that pertains to the organisation.

A software company that puts almost all of its performance measurement effort into measuring the total number of units that the company and its competitors sell most likely wants to excel at ________.

Immediate corrective action might include changing the way employees are paid for their work.

Due to a recent construction of an upscale housing community near a tennis club,customer use has skyrocketed during the year and the club is operating at all-time high levels,far beyond the goals set the previous year.The best strategy for the manager is to ________.

Performance feedback should focus on general rather than specific employee work behaviours.

A disadvantage of a statistical report is that it may leave out ________ measurements of performance.

Which of the following is NOT a reason leading to employee theft?

In general,________ that falls outside of an acceptable range of variation must be dealt with by a manager.

A GPS that tells you that you are making a wrong turn is an example of concurrent control.

Employees only steal if they are not paid enough to support their financial needs.

A home office of a global company would rely on ________ for control over foreign operations.

The control management function ensures that ________ in an organisation.

Motivation and leadership are NOT primary parts of the control function.

Firewalls,data backup and encryption help prevent security breaches in organisations.

A scorecard with respect to organisational performance should always focus on all four performance areas equally.

Direct supervision of employees is a form of ________ control.

In a brief essay,define and describe the management function of control.

Managers and Management

The Managerial Environment

Foundations of Decision Making

Foundations of Planning

Organisational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behaviour

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Filters

Exam 13: Foundations of Control

In a short essay,describe concurrent control and give an example of its use.

What is measured in the control process is often less critical than how it is measured.

A basketball coach showing players how to position themselves on the court during practice is carrying out ________,a form of concurrent control.

A management information system (MIS)focuses on providing managers with the raw data that pertains to the organisation.

A software company that puts almost all of its performance measurement effort into measuring the total number of units that the company and its competitors sell most likely wants to excel at ________.

Immediate corrective action might include changing the way employees are paid for their work.

Due to a recent construction of an upscale housing community near a tennis club,customer use has skyrocketed during the year and the club is operating at all-time high levels,far beyond the goals set the previous year.The best strategy for the manager is to ________.

Performance feedback should focus on general rather than specific employee work behaviours.

A disadvantage of a statistical report is that it may leave out ________ measurements of performance.

Which of the following is NOT a reason leading to employee theft?

In general,________ that falls outside of an acceptable range of variation must be dealt with by a manager.

A GPS that tells you that you are making a wrong turn is an example of concurrent control.

Employees only steal if they are not paid enough to support their financial needs.

A home office of a global company would rely on ________ for control over foreign operations.

The control management function ensures that ________ in an organisation.

Motivation and leadership are NOT primary parts of the control function.

Firewalls,data backup and encryption help prevent security breaches in organisations.

A scorecard with respect to organisational performance should always focus on all four performance areas equally.

Direct supervision of employees is a form of ________ control.

In a brief essay,define and describe the management function of control.

Managers and Management

The Managerial Environment

Foundations of Decision Making

Foundations of Planning

Organisational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behaviour

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Filters