Question 1

Which of the following is true of a functional structure?

Accepted Answer

A) It is characterized by low-quality technical problem solving. 
B) It consists of task assignments consistent with expertise and training. 
C) It does not have the advantage of economies of scale. 
D) It is common in complex organizations with diverse operations. 
E) It is the ideal structure when there is a need to differentiate products or services in various locations. 
A) It is characterized by low-quality technical problem solving. 
B) It consists of task assignments consistent with expertise and training. 
C) It does not have the advantage of economies of scale. 
D) It is common in complex organizations with diverse operations. 
E) It is the ideal structure when there is a need to differentiate products or services in various locations. B

Question 2

A network structure helps lower costs and improves flexibility in dealing with changing environments because:

Accepted Answer

A) it brings together members from different functional departments in the organization. 
B) the central core is relatively small and the surrounding networks can be expanded or shrunk as needed. 
C) it uses permanent and temporary cross-functional teams to improve lateral relations. 
D) it has vertical levels of management and hierarchical levels of authority. 
E) the central core is relatively big,and that provides the advantage of economies of scale. 
A) it brings together members from different functional departments in the organization. 
B) the central core is relatively small and the surrounding networks can be expanded or shrunk as needed. 
C) it uses permanent and temporary cross-functional teams to improve lateral relations. 
D) it has vertical levels of management and hierarchical levels of authority. 
E) the central core is relatively big,and that provides the advantage of economies of scale. B

Question 3

Divisional structures are common in organizations dealing with only one or a few products or services.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following is a disadvantage of a matrix structure?

Accepted Answer

A) The requirement of adding the team leaders to a matrix structure can result in higher costs. 
B) A matrix structure results in reduced performance accountability through the program,product,or project managers. 
C) Matrix structures are associated with very poor customer service. 
D) A matrix structure stresses that top managers must engage in both lower-level problem as well as more strategic issues. 
E) Matrix structures lead to reduced flexibility in adding,removing,or changing operations to meet changing demands. 
A) The requirement of adding the team leaders to a matrix structure can result in higher costs. 
B) A matrix structure results in reduced performance accountability through the program,product,or project managers. 
C) Matrix structures are associated with very poor customer service. 
D) A matrix structure stresses that top managers must engage in both lower-level problem as well as more strategic issues. 
E) Matrix structures lead to reduced flexibility in adding,removing,or changing operations to meet changing demands.

Question 5

Which of the following is true of a mechanistic design?

Accepted Answer

A) It is a horizontal structure with decentralized authority. 
B) It is characterized by wide spans of control. 
C) It is characterized by a precise division of labor. 
D) It is typified by informal means of coordination. 
E) It is a design with very few rules and procedures. 
A) It is a horizontal structure with decentralized authority. 
B) It is characterized by wide spans of control. 
C) It is characterized by a precise division of labor. 
D) It is typified by informal means of coordination. 
E) It is a design with very few rules and procedures.

Question 6

Organizations with team structures make extensive use of both permanent and temporary teams to solve problems,complete special projects,and accomplish day-to-day tasks.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is true about a network structure?

Accepted Answer

A) It does everything for itself with full-time employees. 
B) Its "networks" are composed of full-time employees. 
C) It groups jobs and activities that are part of the same processes. 
D) It consists of a relatively small central core that results in an increase in costs. 
E) It employs a minimum staff and contracts out as much work as possible. 
A) It does everything for itself with full-time employees. 
B) Its "networks" are composed of full-time employees. 
C) It groups jobs and activities that are part of the same processes. 
D) It consists of a relatively small central core that results in an increase in costs. 
E) It employs a minimum staff and contracts out as much work as possible.

Question 8

Which of the following is true about the geographical structure?

Accepted Answer

A) It helps focus attention on the unique cultures and requirements of particular regions. 
B) It groups together jobs and activities that are serving the same customers or clients. 
C) It groups together jobs and activities that are part of the same processes. 
D) It groups together people with similar skills who perform similar tasks. 
E) Under this structure,each product division is given a chief executive who is responsible for its own profits and losses. 
A) It helps focus attention on the unique cultures and requirements of particular regions. 
B) It groups together jobs and activities that are serving the same customers or clients. 
C) It groups together jobs and activities that are part of the same processes. 
D) It groups together people with similar skills who perform similar tasks. 
E) Under this structure,each product division is given a chief executive who is responsible for its own profits and losses.

Question 9

Pop Pvt.Ltd.,a fast food corporation,entered into an agreement with Arc Inc.,a company that manufactures cheese,mayonnaise,and other toppings.Pop Pvt.Ltd.uses the toppings produced by Arc Inc.only.This business agreement has resulted in benefits for both the companies.This is an example of a ________.

Accepted Answer

A) boundaryless organization 
B) joint venture 
C) cross-functional team 
D) co-operative structure 
E) strategic alliance 
A) boundaryless organization 
B) joint venture 
C) cross-functional team 
D) co-operative structure 
E) strategic alliance

Question 10

Acme Ltd.'s organizational structure combines jobs that serve clients based on factors such as their ages,tastes,and preferences.Which of the following organizational structures exists at Acme Ltd.?

Accepted Answer

A) Geographical structure 
B) Product structure 
C) Customer structure 
D) Functional structure 
E) Process structure 
A) Geographical structure 
B) Product structure 
C) Customer structure 
D) Functional structure 
E) Process structure

Question 11

The best organizational design is the one that:

Accepted Answer

A) emphasizes formal authority,order,fairness,and efficiency. 
B) is centralized,with many rules and procedures,a clear-cut division of labor,narrow spans of control,and formal coordination. 
C) emphasizes a vertical structure,hierarchy of authority,and promotion based on competency. 
D) achieves a good match between structure and situational contingencies. 
E) has narrow spans of control and structures of the pyramid form. 
A) emphasizes formal authority,order,fairness,and efficiency. 
B) is centralized,with many rules and procedures,a clear-cut division of labor,narrow spans of control,and formal coordination. 
C) emphasizes a vertical structure,hierarchy of authority,and promotion based on competency. 
D) achieves a good match between structure and situational contingencies. 
E) has narrow spans of control and structures of the pyramid form.

Question 12

Network structures result in increasing overhead and reducing operating efficiency.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is an advantage of a divisional structure?

Accepted Answer

A) Expertise focused on specific customers,products,and regions 
B) Economies of scale with efficient use of resources 
C) Reduced costs because of common resources and efforts across divisions 
D) Emphasis on the goals of the organization as a whole 
E) No scope for unhealthy rivalries within the organization 
A) Expertise focused on specific customers,products,and regions 
B) Economies of scale with efficient use of resources 
C) Reduced costs because of common resources and efforts across divisions 
D) Emphasis on the goals of the organization as a whole 
E) No scope for unhealthy rivalries within the organization

Question 14

Project teams are permanent in nature and cannot be disbanded.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is true of an organic design?

Accepted Answer

A) It is a horizontal structure with decentralized authority. 
B) It has narrow spans of control. 
C) It has a vertical structure of authority. 
D) It is typified by many rules and procedures. 
E) It is characterized by very precise division of labor. 
A) It is a horizontal structure with decentralized authority. 
B) It has narrow spans of control. 
C) It has a vertical structure of authority. 
D) It is typified by many rules and procedures. 
E) It is characterized by very precise division of labor.

Question 16

Twist Inc.,a fast food organization operating in many countries,varies its menus in different countries according to local tastes and preferences.It groups together employees and tasks working in the same location.Which of the following structures is Twist Inc.using?

Accepted Answer

A) Geographical structure 
B) Product structure 
C) Customer structure 
D) Functional structure 
E) Process structure 
A) Geographical structure 
B) Product structure 
C) Customer structure 
D) Functional structure 
E) Process structure

Question 17

Franklin Inc.encourages its employees at all levels to provide ideas,opinions,and support the process of decision making.This indicates that the firm has an)________.

Accepted Answer

A) decentralized system 
B) centralized system 
C) bureaucratic structure 
D) formal structure 
E) mechanistic design 
A) decentralized system 
B) centralized system 
C) bureaucratic structure 
D) formal structure 
E) mechanistic design

Question 18

Which of the following is true of empowerment?

Accepted Answer

A) It includes the concentration of authority for most decisions at the top level of an organization. 
B) It is a result of successful concentration of authority. 
C) It is the line of authority that vertically links each position with successively higher levels of management. 
D) It assigns tasks and rules to employees with the intention of prohibiting employees from making their own decisions. 
E) It results when delegation moves decisions to people who are most capable of doing the work. 
A) It includes the concentration of authority for most decisions at the top level of an organization. 
B) It is a result of successful concentration of authority. 
C) It is the line of authority that vertically links each position with successively higher levels of management. 
D) It assigns tasks and rules to employees with the intention of prohibiting employees from making their own decisions. 
E) It results when delegation moves decisions to people who are most capable of doing the work.

Question 19

Which of the following is true with regard to centralization and decentralization?

Accepted Answer

A) Organizations cannot operate with decentralization without giving up centralized control. 
B) Advances in information technology help top managers maintain centralized control. 
C) Empowerment and horizontal structures are contributing to more centralization in organizations. 
D) Organizations with organic designs are highly centralized. 
E) Organizations with mechanistic designs are highly decentralized. 
A) Organizations cannot operate with decentralization without giving up centralized control. 
B) Advances in information technology help top managers maintain centralized control. 
C) Empowerment and horizontal structures are contributing to more centralization in organizations. 
D) Organizations with organic designs are highly centralized. 
E) Organizations with mechanistic designs are highly decentralized.

Question 20

People in ________ positions provide technical expertise for other parts of the organization.

Accepted Answer

A) recruiting 
B) management 
C) line personnel 
D) staff 
E) mechanistic 
A) recruiting 
B) management 
C) line personnel 
D) staff 
E) mechanistic

Which of the following is true of a functional structure?

A network structure helps lower costs and improves flexibility in dealing with changing environments because:

Divisional structures are common in organizations dealing with only one or a few products or services.

Which of the following is a disadvantage of a matrix structure?

Which of the following is true of a mechanistic design?

Organizations with team structures make extensive use of both permanent and temporary teams to solve problems,complete special projects,and accomplish day-to-day tasks.

Which of the following is true about a network structure?

Which of the following is true about the geographical structure?

Acme Ltd.'s organizational structure combines jobs that serve clients based on factors such as their ages,tastes,and preferences.Which of the following organizational structures exists at Acme Ltd.?

The best organizational design is the one that:

Network structures result in increasing overhead and reducing operating efficiency.

Which of the following is an advantage of a divisional structure?

Project teams are permanent in nature and cannot be disbanded.

Which of the following is true of an organic design?

Twist Inc.,a fast food organization operating in many countries,varies its menus in different countries according to local tastes and preferences.It groups together employees and tasks working in the same location.Which of the following structures is Twist Inc.using?

Franklin Inc.encourages its employees at all levels to provide ideas,opinions,and support the process of decision making.This indicates that the firm has an)________.

Which of the following is true of empowerment?

Which of the following is true with regard to centralization and decentralization?

People in ________ positions provide technical expertise for other parts of the organization.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 11: Organization Structures and Design

Which of the following is true of a functional structure?

A network structure helps lower costs and improves flexibility in dealing with changing environments because:

Divisional structures are common in organizations dealing with only one or a few products or services.

Which of the following is a disadvantage of a matrix structure?

Which of the following is true of a mechanistic design?

Organizations with team structures make extensive use of both permanent and temporary teams to solve problems,complete special projects,and accomplish day-to-day tasks.

Which of the following is true about a network structure?

Which of the following is true about the geographical structure?

Acme Ltd.'s organizational structure combines jobs that serve clients based on factors such as their ages,tastes,and preferences.Which of the following organizational structures exists at Acme Ltd.?

The best organizational design is the one that:

Network structures result in increasing overhead and reducing operating efficiency.

Which of the following is an advantage of a divisional structure?

Project teams are permanent in nature and cannot be disbanded.

Which of the following is true of an organic design?

Twist Inc.,a fast food organization operating in many countries,varies its menus in different countries according to local tastes and preferences.It groups together employees and tasks working in the same location.Which of the following structures is Twist Inc.using?

Franklin Inc.encourages its employees at all levels to provide ideas,opinions,and support the process of decision making.This indicates that the firm has an)________.

Which of the following is true of empowerment?

Which of the following is true with regard to centralization and decentralization?

People in ________ positions provide technical expertise for other parts of the organization.

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters