Question 1

An organization structure refers to:

Accepted Answer

A) a relationship between two or more firms to meet a particular business need. 
B) the group of employees who perform jobs together in the same location. 
C) the network of employees in a particular team. 
D) a system of tasks,reporting relationships,and communication linkages. 
E) a cooperation agreement with another organization to jointly pursue activities of mutual interest. 
A) a relationship between two or more firms to meet a particular business need. 
B) the group of employees who perform jobs together in the same location. 
C) the network of employees in a particular team. 
D) a system of tasks,reporting relationships,and communication linkages. 
E) a cooperation agreement with another organization to jointly pursue activities of mutual interest.

Question 2

A matrix structure is characterized by poor customer service.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is true of a boundaryless organization?

Accepted Answer

A) Internal to the boundaryless organization,formal lines of authority replace spontaneous teamwork and communication. 
B) A boundaryless organization does not encourage continuous meetings and information sharing. 
C) A boundaryless organization is characterized by significant hierarchy. 
D) Impermanence is not accepted in boundaryless organizations. 
E) In a boundaryless organization,people work together in teams that form and disband as needed. 
A) Internal to the boundaryless organization,formal lines of authority replace spontaneous teamwork and communication. 
B) A boundaryless organization does not encourage continuous meetings and information sharing. 
C) A boundaryless organization is characterized by significant hierarchy. 
D) Impermanence is not accepted in boundaryless organizations. 
E) In a boundaryless organization,people work together in teams that form and disband as needed.

Question 4

A social network analysis is a tool that identifies formal structures and their embedded social relationships.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is an advantage of a functional structure?

Accepted Answer

A) Economies of scale with efficient use of resources 
B) Improved coordination across functional departments 
C) A sense of common purpose 
D) Clear points of responsibility for product or service delivery 
E) Expertise focused on specific customers,products,and regions 
A) Economies of scale with efficient use of resources 
B) Improved coordination across functional departments 
C) A sense of common purpose 
D) Clear points of responsibility for product or service delivery 
E) Expertise focused on specific customers,products,and regions

Question 6

Which of the following is true of a product structure?

Accepted Answer

A) It groups together jobs and activities being performed in the same location. 
B) It is used when there is a need to differentiate products or services in various locations. 
C) It groups together jobs and activities that are serving the same customers or clients. 
D) It clearly links costs,profits,problems,and successes in a market area with a central point of accountability. 
E) It helps focus attention on the unique cultures and requirements of different nations. 
A) It groups together jobs and activities being performed in the same location. 
B) It is used when there is a need to differentiate products or services in various locations. 
C) It groups together jobs and activities that are serving the same customers or clients. 
D) It clearly links costs,profits,problems,and successes in a market area with a central point of accountability. 
E) It helps focus attention on the unique cultures and requirements of different nations.

Question 7

Which of the following is a disadvantage of informal structures?

Accepted Answer

A) They are characterized by too many vertical layers of management. 
B) They are typified by the presence of complex formal communication flows. 
C) They have very centralized systems that restrict employee freedom. 
D) They are characterized by the existence of "in" and "out" groups. 
E) They discourage informal learning as people work and interact together throughout the workday. 
A) They are characterized by too many vertical layers of management. 
B) They are typified by the presence of complex formal communication flows. 
C) They have very centralized systems that restrict employee freedom. 
D) They are characterized by the existence of "in" and "out" groups. 
E) They discourage informal learning as people work and interact together throughout the workday.

Question 8

Noah Books Ltd.,an international library headquartered in Alabama,has many branches across different countries.It uses information technology to be in regular contact with its various outside suppliers of books and magazines.Which of the following organizational structures is being used by the library?

Accepted Answer

A) Functional structure 
B) Network structure 
C) Divisional structure 
D) Team structure 
E) Matrix structure 
A) Functional structure 
B) Network structure 
C) Divisional structure 
D) Team structure 
E) Matrix structure

Question 9

Which of the following are included in the basics of a formal organizational structure?

Accepted Answer

A) Communication channels 
B) Friendship cliques 
C) Social relationships 
D) Grapevine 
E) Sources of emotional support 
A) Communication channels 
B) Friendship cliques 
C) Social relationships 
D) Grapevine 
E) Sources of emotional support

Question 10

Which of the following asks people to identify others to whom they turn for help most often,with whom they communicate regularly,and who gives them energy and motivation?

Accepted Answer

A) Social network analysis 
B) Formal structures 
C) Forces analysis 
D) SWOT analysis 
E) Four corners model 
A) Social network analysis 
B) Formal structures 
C) Forces analysis 
D) SWOT analysis 
E) Four corners model

Question 11

Sara's job includes dividing up the work and assigning tasks to each employee.She identifies people responsible for each task,decides the reporting structure,and decides employees' work relationships.Sarah is a part of the ________ team in her company.

Accepted Answer

A) finance 
B) public relations 
C) controlling 
D) decentralizing 
E) organizing 
A) finance 
B) public relations 
C) controlling 
D) decentralizing 
E) organizing

Question 12

One of the disadvantages of functional structures is that employees do not have a clear career path within functions.

Accepted Answer

A) True 
 B)False

Question 13

A ________ groups together people working on the same product,in the same area,with similar customers,or on the same processes.

Accepted Answer

A) functional structure 
B) functional chimney 
C) divisional structure 
D) vertical structure 
E) functional silo 
A) functional structure 
B) functional chimney 
C) divisional structure 
D) vertical structure 
E) functional silo

Question 14

Describe the steps involved in the process of delegation.

Accepted Answer

In the first step,the manager assigns re

Question 15

In an organizational structure,division of work refers to:

Accepted Answer

A) lines that show who reports to whom. 
B) positions and titles that show work responsibilities. 
C) the vertical layers of management. 
D) lines that show formal communication flows. 
E) positions that report to a common manager. 
A) lines that show who reports to whom. 
B) positions and titles that show work responsibilities. 
C) the vertical layers of management. 
D) lines that show formal communication flows. 
E) positions that report to a common manager.

Question 16

Employees who are involved in designing,engineering,and preparing models are grouped together at Auro Inc.Further,employees who engage in public relations,sales promotion,advertising,and direct marketing are put together in another team.Which of the following structures exists at Auro Inc.?

Accepted Answer

A) Geographical structure 
B) Product structure 
C) Customer structure 
D) Client structure 
E) Process structure 
A) Geographical structure 
B) Product structure 
C) Customer structure 
D) Client structure 
E) Process structure

Question 17

In a virtual organization,when the work is complete,the alliance rests until next called into action.

Accepted Answer

A) True 
 B)False

Question 18

Petunia Group,a consumer goods company,owns several brands that produce different goods.Each brand is focused on a single product,and has a separate chief executive who is responsible for the manufacture,sales,costs,profits and losses of his or her brand.This implies that each brand at Petunia Group is applying a ________ structure in the organization.

Accepted Answer

A) geographical 
B) product 
C) customer 
D) functional 
E) process 
A) geographical 
B) product 
C) customer 
D) functional 
E) process

Question 19

Which of the following explains the purpose of empowering employees?

Accepted Answer

A) It encourages employees to work as per the decisions made by the top level managers. 
B) It vertically links each employee's position with successively higher levels of management. 
C) It allows people at all levels to make more decisions that affect themselves and their work. 
D) It enables employees of an organization to work with strong hierarchical levels of authority. 
E) It encourages employees to use more formal means of coordination with many rules and procedures. 
A) It encourages employees to work as per the decisions made by the top level managers. 
B) It vertically links each employee's position with successively higher levels of management. 
C) It allows people at all levels to make more decisions that affect themselves and their work. 
D) It enables employees of an organization to work with strong hierarchical levels of authority. 
E) It encourages employees to use more formal means of coordination with many rules and procedures.

Question 20

Which of the following is true of a formal structure?

Accepted Answer

A) Formal structures work only in organizations with diverse operations that extend across many products,customers,and work processes. 
B) The lines of the formal structure cut across levels and move from side to side. 
C) Formal structures are characterized by the existence of "in" and "out" groups. 
D) Lines in a formal structure are drawn from person to person according to frequency and type of relationship maintained. 
E) A formal structure consists of vertical layers of management. 
A) Formal structures work only in organizations with diverse operations that extend across many products,customers,and work processes. 
B) The lines of the formal structure cut across levels and move from side to side. 
C) Formal structures are characterized by the existence of "in" and "out" groups. 
D) Lines in a formal structure are drawn from person to person according to frequency and type of relationship maintained. 
E) A formal structure consists of vertical layers of management.

An organization structure refers to:

A matrix structure is characterized by poor customer service.

Which of the following is true of a boundaryless organization?

A social network analysis is a tool that identifies formal structures and their embedded social relationships.

Which of the following is an advantage of a functional structure?

Which of the following is true of a product structure?

Which of the following is a disadvantage of informal structures?

Which of the following are included in the basics of a formal organizational structure?

Which of the following asks people to identify others to whom they turn for help most often,with whom they communicate regularly,and who gives them energy and motivation?

Sara's job includes dividing up the work and assigning tasks to each employee.She identifies people responsible for each task,decides the reporting structure,and decides employees' work relationships.Sarah is a part of the ________ team in her company.

One of the disadvantages of functional structures is that employees do not have a clear career path within functions.

A ________ groups together people working on the same product,in the same area,with similar customers,or on the same processes.

Describe the steps involved in the process of delegation.

In an organizational structure,division of work refers to:

Employees who are involved in designing,engineering,and preparing models are grouped together at Auro Inc.Further,employees who engage in public relations,sales promotion,advertising,and direct marketing are put together in another team.Which of the following structures exists at Auro Inc.?

In a virtual organization,when the work is complete,the alliance rests until next called into action.

Which of the following explains the purpose of empowering employees?

Which of the following is true of a formal structure?

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 11: Organization Structures and Design

An organization structure refers to:

A matrix structure is characterized by poor customer service.

Which of the following is true of a boundaryless organization?

A social network analysis is a tool that identifies formal structures and their embedded social relationships.

Which of the following is an advantage of a functional structure?

Which of the following is true of a product structure?

Which of the following is a disadvantage of informal structures?

Which of the following are included in the basics of a formal organizational structure?

Which of the following asks people to identify others to whom they turn for help most often,with whom they communicate regularly,and who gives them energy and motivation?

Sara's job includes dividing up the work and assigning tasks to each employee.She identifies people responsible for each task,decides the reporting structure,and decides employees' work relationships.Sarah is a part of the ________ team in her company.

One of the disadvantages of functional structures is that employees do not have a clear career path within functions.

A ________ groups together people working on the same product,in the same area,with similar customers,or on the same processes.

Describe the steps involved in the process of delegation.

In an organizational structure,division of work refers to:

Employees who are involved in designing,engineering,and preparing models are grouped together at Auro Inc.Further,employees who engage in public relations,sales promotion,advertising,and direct marketing are put together in another team.Which of the following structures exists at Auro Inc.?

In a virtual organization,when the work is complete,the alliance rests until next called into action.

Which of the following explains the purpose of empowering employees?

Which of the following is true of a formal structure?

Introducing Management

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters