Question 1

_____ form the largest unemployed minority population in the United States.

Accepted Answer

A)  People with disabilities 
B)  Physically unattractive people 
C)  Asians 
D)  Catholics 
E)  Married people 
A)  People with disabilities 
B)  Physically unattractive people 
C)  Asians 
D)  Catholics 
E)  Married people

Question 2

Recognizing religious holidays, differing modes of dress, and dietary restrictions, as well as allowing flexible scheduling are all ways to improve employee retention that may appeal to employees of diversity. These types of efforts are referred to as:

Accepted Answer

A)  glass ceiling. 
B)  quid pro quo harassment. 
C)  stereotyping. 
D)  parochialism. 
E)  systems accommodation. 
A)  glass ceiling. 
B)  quid pro quo harassment. 
C)  stereotyping. 
D)  parochialism. 
E)  systems accommodation.

Question 3

Which of the following is one of the goals of diversity training?

Accepted Answer

A)  Maintaining a homogenous team 
B)  Identifying and reducing hidden biases toward minority groups 
C)  Increasing instances of groupthink 
D)  Decreasing cultural integration 
E)  Encouraging minority group members to adopt the norms of the majority 
A)  Maintaining a homogenous team 
B)  Identifying and reducing hidden biases toward minority groups 
C)  Increasing instances of groupthink 
D)  Decreasing cultural integration 
E)  Encouraging minority group members to adopt the norms of the majority

Question 4

_____ occurs when unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance.

Accepted Answer

A)  Social loafing 
B)  Sugging 
C)  Hostile environment 
D)  Free riding 
E)  Nepotism 
A)  Social loafing 
B)  Sugging 
C)  Hostile environment 
D)  Free riding 
E)  Nepotism

Question 5

Submission to or rejection of sexual conduct that is used as a basis for employment decisions is referred to as:

Accepted Answer

A)  social loafing. 
B)  performance reciprocity. 
C)  quid pro quo harassment. 
D)  whistleblowing. 
E)  sugging. 
A)  social loafing. 
B)  performance reciprocity. 
C)  quid pro quo harassment. 
D)  whistleblowing. 
E)  sugging.

Question 6

Frequently, employers have found that disabled employees tend to be more dependable than other employees, miss fewer days of work and exhibit lower turnover.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is the first step to be taken in the process of cultivating a diverse workforce?

Accepted Answer

A)  Gaining the support of top management regarding diversity 
B)  Supplying diversity data to government agencies 
C)  Conducting an organizational assessment 
D)  Accommodating work and family needs 
E)  Providing awareness training to the human resources department 
A)  Gaining the support of top management regarding diversity 
B)  Supplying diversity data to government agencies 
C)  Conducting an organizational assessment 
D)  Accommodating work and family needs 
E)  Providing awareness training to the human resources department

Question 8

In the context of the U.S labor force, which of the following is true?

Accepted Answer

A)  It will expand rapidly. 
B)  It will expand moderately. 
C)  It will hold steady. 
D)  It will not change. 
E)  It will see a slowdown in growth. 
A)  It will expand rapidly. 
B)  It will expand moderately. 
C)  It will hold steady. 
D)  It will not change. 
E)  It will see a slowdown in growth.

Question 9

Work team diversity promotes creativity and innovation because people with different backgrounds:

Accepted Answer

A)  value the benefits of sugging. 
B)  are good at reaping the benefits of free riding. 
C)  hold different perspectives on issues. 
D)  are more homogeneous. 
E)  facilitate the occurrence of groupthink. 
A)  value the benefits of sugging. 
B)  are good at reaping the benefits of free riding. 
C)  hold different perspectives on issues. 
D)  are more homogeneous. 
E)  facilitate the occurrence of groupthink.

Question 10

Scenario B: Use the information in the following paragraph to answer the four questions below the paragraph. Your company has introduced a new program called "Stay to Move". It has several different components:
1. Your company operates in a rural area where there are very few young employees. The company has set up regular meetings for young employees new to this rural area to exchange information about activities in the area, housing options, and simply to meet each other.
2. Since many of the older residents of the area are retired managers from your company, a component of the program includes assigning the older retired managers to help the younger managers meet people in the organization and get advice on managing their careers.
3. Since the younger employees like to take time off and travel, the company has introduced a flexible work system so that the young managers may work more hours each day and leave after they have completed their work for the week. This allows them more travel time for long weekends.
-Component 3, as described above, is an example of:

Accepted Answer

A)  career displacement. 
B)  glass ceiling. 
C)  grapevine communication. 
D)  alternative work arrangements. 
E)  ethnocentrism. 
A)  career displacement. 
B)  glass ceiling. 
C)  grapevine communication. 
D)  alternative work arrangements. 
E)  ethnocentrism.

Question 11

Higher-level managers who help ensure that high-potential people are introduced to top management and socialized into the norms and values of the organization are typically called:

Accepted Answer

A)  mentors. 
B)  nepotists. 
C)  line managers. 
D)  whistleblowers. 
E)  free riders. 
A)  mentors. 
B)  nepotists. 
C)  line managers. 
D)  whistleblowers. 
E)  free riders.

Question 12

Ethnocentrism is the tendency to judge others by the standards of one's group or culture.

Accepted Answer

A) True 
 B)False

Question 13

Typically, diversity training has two components:

Accepted Answer

A)  skill building and skill training. 
B)  skill training and skills assessment. 
C)  skills assessment and awareness training. 
D)  awareness building and skill building. 
E)  skill training and diversity assessment. 
A)  skill building and skill training. 
B)  skill training and skills assessment. 
C)  skills assessment and awareness training. 
D)  awareness building and skill building. 
E)  skill training and diversity assessment.

Question 14

The disorientation and stress associated with being in a foreign environment is termed as:

Accepted Answer

A)  nepotism. 
B)  ethnocentrism. 
C)  culture shock. 
D)  cultural adventurousness. 
E)  glass ceiling. 
A)  nepotism. 
B)  ethnocentrism. 
C)  culture shock. 
D)  cultural adventurousness. 
E)  glass ceiling.

Question 15

Which of the following organizations places the greatest value on cultural diversity and addresses the cultural aspects of integration?

Accepted Answer

A)  Monolithic 
B)  Multicultural 
C)  Homogenous 
D)  Pluralistic 
E)  Mono dimensional 
A)  Monolithic 
B)  Multicultural 
C)  Homogenous 
D)  Pluralistic 
E)  Mono dimensional

Question 16

The term used to refer to all kinds of differences including religious affiliation, age, disability status, economic class, and lifestyle in addition to gender, race, ethnicity and nationality is:

Accepted Answer

A)  diversity. 
B)  dimensions. 
C)  sifting. 
D)  whistleblowing. 
E)  social loafing. 
A)  diversity. 
B)  dimensions. 
C)  sifting. 
D)  whistleblowing. 
E)  social loafing.

Question 17

A monolithic organization is _____ in terms of its employee population.

Accepted Answer

A)  highly homogeneous 
B)  slightly homogeneous 
C)  slightly heterogeneous 
D)  highly integrated 
E)  highly diverse 
A)  highly homogeneous 
B)  slightly homogeneous 
C)  slightly heterogeneous 
D)  highly integrated 
E)  highly diverse

Question 18

Even when managers do not themselves engage in harassment, if they fail to prevent it or to take appropriate action after receiving legitimate complaints about it, they can still be held liable, along with their companies, if a lawsuit is filed.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is true of pluralistic organizations?

Accepted Answer

A)  These organizations use an affirmative action approach. 
B)  The employee population in these organizations is completely homogenous. 
C)  These organizations typically have much lesser integration than monolithic organizations. 
D)  These organizations typically have much higher integration than multicultural organizations. 
E)  Conflict among groups is non-existent in these organizations. 
A)  These organizations use an affirmative action approach. 
B)  The employee population in these organizations is completely homogenous. 
C)  These organizations typically have much lesser integration than monolithic organizations. 
D)  These organizations typically have much higher integration than multicultural organizations. 
E)  Conflict among groups is non-existent in these organizations.

Question 20

A diverse workforce is more likely to succumb to "groupthink."

Accepted Answer

A) True 
 B)False

_____ form the largest unemployed minority population in the United States.

Recognizing religious holidays, differing modes of dress, and dietary restrictions, as well as allowing flexible scheduling are all ways to improve employee retention that may appeal to employees of diversity. These types of efforts are referred to as:

Which of the following is one of the goals of diversity training?

_____ occurs when unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance.

Submission to or rejection of sexual conduct that is used as a basis for employment decisions is referred to as:

Frequently, employers have found that disabled employees tend to be more dependable than other employees, miss fewer days of work and exhibit lower turnover.

Which of the following is the first step to be taken in the process of cultivating a diverse workforce?

In the context of the U.S labor force, which of the following is true?

Work team diversity promotes creativity and innovation because people with different backgrounds:

Higher-level managers who help ensure that high-potential people are introduced to top management and socialized into the norms and values of the organization are typically called:

Ethnocentrism is the tendency to judge others by the standards of one's group or culture.

Typically, diversity training has two components:

The disorientation and stress associated with being in a foreign environment is termed as:

Which of the following organizations places the greatest value on cultural diversity and addresses the cultural aspects of integration?

The term used to refer to all kinds of differences including religious affiliation, age, disability status, economic class, and lifestyle in addition to gender, race, ethnicity and nationality is:

A monolithic organization is _____ in terms of its employee population.

Even when managers do not themselves engage in harassment, if they fail to prevent it or to take appropriate action after receiving legitimate complaints about it, they can still be held liable, along with their companies, if a lawsuit is filed.

Which of the following is true of pluralistic organizations?

A diverse workforce is more likely to succumb to "groupthink."

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Leadership

Motivating People

Teamwork

Communicating

Managing Control

Innovating and Changing

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Exam 9: Managing Diversity and Inclusion

_____ form the largest unemployed minority population in the United States.

Recognizing religious holidays, differing modes of dress, and dietary restrictions, as well as allowing flexible scheduling are all ways to improve employee retention that may appeal to employees of diversity. These types of efforts are referred to as:

Which of the following is one of the goals of diversity training?

_____ occurs when unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance.

Submission to or rejection of sexual conduct that is used as a basis for employment decisions is referred to as:

Frequently, employers have found that disabled employees tend to be more dependable than other employees, miss fewer days of work and exhibit lower turnover.

Which of the following is the first step to be taken in the process of cultivating a diverse workforce?

In the context of the U.S labor force, which of the following is true?

Work team diversity promotes creativity and innovation because people with different backgrounds:

Higher-level managers who help ensure that high-potential people are introduced to top management and socialized into the norms and values of the organization are typically called:

Ethnocentrism is the tendency to judge others by the standards of one's group or culture.

Typically, diversity training has two components:

The disorientation and stress associated with being in a foreign environment is termed as:

Which of the following organizations places the greatest value on cultural diversity and addresses the cultural aspects of integration?

The term used to refer to all kinds of differences including religious affiliation, age, disability status, economic class, and lifestyle in addition to gender, race, ethnicity and nationality is:

A monolithic organization is _____ in terms of its employee population.

Even when managers do not themselves engage in harassment, if they fail to prevent it or to take appropriate action after receiving legitimate complaints about it, they can still be held liable, along with their companies, if a lawsuit is filed.

Which of the following is true of pluralistic organizations?

A diverse workforce is more likely to succumb to "groupthink."

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Leadership

Motivating People

Teamwork

Communicating

Managing Control

Innovating and Changing

Filters