Question 1

The entire process of understanding and appreciating employee differences to build a more effective and profitable organization is known as:

Accepted Answer

A)  minority recruiting. 
B)  managing diversity. 
C)  ethnicity selection. 
D)  sugging. 
E)  heckling. 
A)  minority recruiting. 
B)  managing diversity. 
C)  ethnicity selection. 
D)  sugging. 
E)  heckling.

Question 2

A multicultural workforce can provide a company with greater knowledge of the preferences and habits in a diverse marketplace.

Accepted Answer

A) True 
 B)False

Question 3

According to the ADA, a physical or mental impairment that substantially limits one or more major life activities is referred to as a:

Accepted Answer

A)  physical defect. 
B)  personality disorder. 
C)  corporeal impairment. 
D)  disability. 
E)  physical deficiency. 
A)  physical defect. 
B)  personality disorder. 
C)  corporeal impairment. 
D)  disability. 
E)  physical deficiency.

Question 4

Discuss the pros and cons of using expatriates.

Accepted Answer

Using expatriates in a company has both

Question 5

Christine has recently hired a new employee of Indian descent. Christine assigned her new employee, Sanjay, to the accounting department because the department needs to work more quickly and accurately and Christine assumed that the new employee could provide the needed energy. Unfortunately, the other workers seem to resent Sanjay's presence because he was from a different country. They have further excluded him from the work group. This has made Sanjay's work more difficult since he is not really given the "inside" information needed to do his work efficiently. Which of the challenges of a diversified workforce appears to be operating most prominently in this scenario?

Accepted Answer

A)  Gender issues 
B)  Groupthink 
C)  Lower cohesiveness 
D)  Greater flexibility 
E)  Free riding 
A)  Gender issues 
B)  Groupthink 
C)  Lower cohesiveness 
D)  Greater flexibility 
E)  Free riding

Question 6

Parent-company nationals who are sent to work at a foreign subsidiary are known as expatriates.

Accepted Answer

A) True 
 B)False

Question 7

In monolithic organizations, conflicts among groups is seen to be low. Which of the following is most likely to be the reason behind this low rate of conflict?

Accepted Answer

A)  In monolithic organizations, minorities are employed at all job levels. 
B)  In monolithic organizations, minority group members are forced to adopt the norms of the majority to survive. 
C)  In monolithic organizations, minority members are valued more by the company. 
D)  In monolithic organizations, the level of cultural integration is very high. 
E)  In monolithic organizations, the minority group members identify strongly with the company. 
A)  In monolithic organizations, minorities are employed at all job levels. 
B)  In monolithic organizations, minority group members are forced to adopt the norms of the majority to survive. 
C)  In monolithic organizations, minority members are valued more by the company. 
D)  In monolithic organizations, the level of cultural integration is very high. 
E)  In monolithic organizations, the minority group members identify strongly with the company.

Question 8

A diverse workforce inhibits organizational flexibility because an organization's culture cannot tolerate different styles and approaches.

Accepted Answer

A) True 
 B)False

Question 9

Explain the different types of organizations that result from prevailing assumptions about people and cultures. Compare and contrast how minorities are treated in each case.

Accepted Answer

The answer of Explain the different types of organizations that...

Question 10

Explain why managing diversity may seem to be a contradiction.

Accepted Answer

The answer of Explain why managing diversity may seem to...

Question 11

The most common negative effect of diversity, contributing to inaccuracy and inefficiency, is:

Accepted Answer

A)  groupthink. 
B)  communication problem. 
C)  sugging problem. 
D)  whistleblowing issue. 
E)  decreased organizational flexibility. 
A)  groupthink. 
B)  communication problem. 
C)  sugging problem. 
D)  whistleblowing issue. 
E)  decreased organizational flexibility.

Question 12

The traditional American image of diversity has been one of assimilation.

Accepted Answer

A) True 
 B)False

Question 13

Awareness building is designed to:

Accepted Answer

A)  make managers aware of the problems involved in employing minorities. 
B)  teach specific skills to managers. 
C)  make managers aware of the importance of valuing diversity. 
D)  teach managers how to reduce conflicts among members of a homogeneous workforce. 
E)  make managers aware of the need to give members of minority groups low-status jobs. 
A)  make managers aware of the problems involved in employing minorities. 
B)  teach specific skills to managers. 
C)  make managers aware of the importance of valuing diversity. 
D)  teach managers how to reduce conflicts among members of a homogeneous workforce. 
E)  make managers aware of the need to give members of minority groups low-status jobs.

Question 14

In monolithic organizations:

Accepted Answer

A)  minorities are employed at all job levels. 
B)  minority members identify strongly with the company. 
C)  minority members must adopt the norms of the majority to survive. 
D)  cultural integration is very high. 
E)  discrimination and prejudice are almost non-existent. 
A)  minorities are employed at all job levels. 
B)  minority members identify strongly with the company. 
C)  minority members must adopt the norms of the majority to survive. 
D)  cultural integration is very high. 
E)  discrimination and prejudice are almost non-existent.

Question 15

Scenario B: Use the information in the following paragraph to answer the four questions below the paragraph. Your company has introduced a new program called "Stay to Move". It has several different components:
1. Your company operates in a rural area where there are very few young employees. The company has set up regular meetings for young employees new to this rural area to exchange information about activities in the area, housing options, and simply to meet each other.
2. Since many of the older residents of the area are retired managers from your company, a component of the program includes assigning the older retired managers to help the younger managers meet people in the organization and get advice on managing their careers.
3. Since the younger employees like to take time off and travel, the company has introduced a flexible work system so that the young managers may work more hours each day and leave after they have completed their work for the week. This allows them more travel time for long weekends.
-The "Stay to Move" program appears to be designed to:

Accepted Answer

A)  attract and retain employees. 
B)  increase instances of groupthink. 
C)  minimize employee retention. 
D)  increase ethnocentrism in employees. 
E)  promote glass ceiling effect. 
A)  attract and retain employees. 
B)  increase instances of groupthink. 
C)  minimize employee retention. 
D)  increase ethnocentrism in employees. 
E)  promote glass ceiling effect.

Question 16

In moving from domestic to international management, managers need to develop a wide portfolio of behaviors and the capacity to adjust their behavior for a particular situation.

Accepted Answer

A) True 
 B)False

Question 17

Allowing older employees to work fewer hours per week as a strategy to attract and retain these experienced people is known as:

Accepted Answer

A)  work release. 
B)  partial retirement. 
C)  phased retirement. 
D)  sugging. 
E)  voluntary retirement. 
A)  work release. 
B)  partial retirement. 
C)  phased retirement. 
D)  sugging. 
E)  voluntary retirement.

Question 18

Which of the following is a defining characteristic of multicultural organizations?

Accepted Answer

A)  They do not employ people from minority groups. 
B)  They are marked by an absence of prejudice and discrimination. 
C)  Minority group members tend to be clustered only at certain levels. 
D)  Managers in such organizations focus primarily on employees' visible differences. 
E)  These organizations are marked by high levels of intergroup conflict. 
A)  They do not employ people from minority groups. 
B)  They are marked by an absence of prejudice and discrimination. 
C)  Minority group members tend to be clustered only at certain levels. 
D)  Managers in such organizations focus primarily on employees' visible differences. 
E)  These organizations are marked by high levels of intergroup conflict.

Question 19

Which of the following is a defining characteristic of pluralistic organizations?

Accepted Answer

A)  Absence of affirmative action 
B)  High prevalence of discrimination and prejudice 
C)  Full integration of minority group members 
D)  Relatively diverse employee population 
E)  Presence of minorities at all levels 
A)  Absence of affirmative action 
B)  High prevalence of discrimination and prejudice 
C)  Full integration of minority group members 
D)  Relatively diverse employee population 
E)  Presence of minorities at all levels

Question 20

When mistrust, miscommunication, stress, and attitudinal differences reduce cohesiveness, it is most likely that:

Accepted Answer

A)  instances of groupthink increases. 
B)  productivity declines. 
C)  glass ceiling effect decreases. 
D)  homogeneity of teams increases. 
E)  instances of stereotyping decreases. 
A)  instances of groupthink increases. 
B)  productivity declines. 
C)  glass ceiling effect decreases. 
D)  homogeneity of teams increases. 
E)  instances of stereotyping decreases.

The entire process of understanding and appreciating employee differences to build a more effective and profitable organization is known as:

A multicultural workforce can provide a company with greater knowledge of the preferences and habits in a diverse marketplace.

According to the ADA, a physical or mental impairment that substantially limits one or more major life activities is referred to as a:

Discuss the pros and cons of using expatriates.

Parent-company nationals who are sent to work at a foreign subsidiary are known as expatriates.

In monolithic organizations, conflicts among groups is seen to be low. Which of the following is most likely to be the reason behind this low rate of conflict?

A diverse workforce inhibits organizational flexibility because an organization's culture cannot tolerate different styles and approaches.

Explain the different types of organizations that result from prevailing assumptions about people and cultures. Compare and contrast how minorities are treated in each case.

Explain why managing diversity may seem to be a contradiction.

The most common negative effect of diversity, contributing to inaccuracy and inefficiency, is:

The traditional American image of diversity has been one of assimilation.

Awareness building is designed to:

In monolithic organizations:

In moving from domestic to international management, managers need to develop a wide portfolio of behaviors and the capacity to adjust their behavior for a particular situation.

Allowing older employees to work fewer hours per week as a strategy to attract and retain these experienced people is known as:

Which of the following is a defining characteristic of multicultural organizations?

Which of the following is a defining characteristic of pluralistic organizations?

When mistrust, miscommunication, stress, and attitudinal differences reduce cohesiveness, it is most likely that:

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Leadership

Motivating People

Teamwork

Communicating

Managing Control

Innovating and Changing

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Exam 9: Managing Diversity and Inclusion

The entire process of understanding and appreciating employee differences to build a more effective and profitable organization is known as:

A multicultural workforce can provide a company with greater knowledge of the preferences and habits in a diverse marketplace.

According to the ADA, a physical or mental impairment that substantially limits one or more major life activities is referred to as a:

Discuss the pros and cons of using expatriates.

Parent-company nationals who are sent to work at a foreign subsidiary are known as expatriates.

In monolithic organizations, conflicts among groups is seen to be low. Which of the following is most likely to be the reason behind this low rate of conflict?

A diverse workforce inhibits organizational flexibility because an organization's culture cannot tolerate different styles and approaches.

Explain the different types of organizations that result from prevailing assumptions about people and cultures. Compare and contrast how minorities are treated in each case.

Explain why managing diversity may seem to be a contradiction.

The most common negative effect of diversity, contributing to inaccuracy and inefficiency, is:

The traditional American image of diversity has been one of assimilation.

Awareness building is designed to:

In monolithic organizations:

In moving from domestic to international management, managers need to develop a wide portfolio of behaviors and the capacity to adjust their behavior for a particular situation.

Allowing older employees to work fewer hours per week as a strategy to attract and retain these experienced people is known as:

Which of the following is a defining characteristic of multicultural organizations?

Which of the following is a defining characteristic of pluralistic organizations?

When mistrust, miscommunication, stress, and attitudinal differences reduce cohesiveness, it is most likely that:

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Leadership

Motivating People

Teamwork

Communicating

Managing Control

Innovating and Changing

Filters