Question 1

Which type of organizational change alters authority relations or job redesign?

Accepted Answer

A)  structural change 
B)  cultural change 
C)  human resources change 
D)  physical setting changes 
A)  structural change 
B)  cultural change 
C)  human resources change 
D)  physical setting changes

Question 2

The steps in the change process can be related to the nursing process. Using the nursing process as a model, which of the following correctly depicts the steps in the change process?

Accepted Answer

A)  assessment, implementation, planning, and evaluation 
B)  assessment, planning, implementation, and evaluation 
C)  planning, assessment, implementation, and evaluation 
D)  planning, implementation, assessment, and evaluation 
A)  assessment, implementation, planning, and evaluation 
B)  assessment, planning, implementation, and evaluation 
C)  planning, assessment, implementation, and evaluation 
D)  planning, implementation, assessment, and evaluation

Question 3

Which of the following is used as a source of power in the rational-empirical strategy for change?

Accepted Answer

A)  social orientation 
B)  authority and threat 
C)  knowledge 
D)  teaching 
A)  social orientation 
B)  authority and threat 
C)  knowledge 
D)  teaching

Question 4

Personal change is defined as a change that

Accepted Answer

A)  is voluntary for self-improvement. 
B)  occurs with growth. 
C)  is life altering and beneficial. 
D)  is life altering and stressful. 
A)  is voluntary for self-improvement. 
B)  occurs with growth. 
C)  is life altering and beneficial. 
D)  is life altering and stressful.

Question 5

Which one of these models emphasizes the participation of key personnel and the change agent in designing and planning the intended change project?

Accepted Answer

A)  Force-Field Model 
B)  Phases of Change Model 
C)  Six-Step Change Model 
D)  Diffusion of Innovations Theory of change model 
A)  Force-Field Model 
B)  Phases of Change Model 
C)  Six-Step Change Model 
D)  Diffusion of Innovations Theory of change model

Question 6

According to the text, people often respond to change by exhibiting ___________.

Accepted Answer

A)  shock 
B)  anger 
C)  resistance 
D)  flexibility 
A)  shock 
B)  anger 
C)  resistance 
D)  flexibility

Question 7

The Critical Care unit in a busy area hospital is experiencing change because a new unit manager has been hired. The new unit manager who is replacing the old one comes to the unit with many new ideas about expanding the role of nurses on the unit. Many opinions are heard from staff members daily on the floor. Examine the following statement, made by one of the senior nurses who was overheard in the staff lounge today: "I am so happy about this change. I cannot wait to assist in its implementation." Which behavioural response cited by Bushy (1993) is demonstrated by this statement?

Accepted Answer

A)  early majority 
B)  innovator 
C)  laggard 
D)  rejecter 
A)  early majority 
B)  innovator 
C)  laggard 
D)  rejecter

Question 8

According to the text, what is the most frequent response to change?

Accepted Answer

A)  trust 
B)  coping 
C)  status quo 
D)  resistance 
A)  trust 
B)  coping 
C)  status quo 
D)  resistance

Question 9

Which of these factors is an indicator of the successful implementation of a project?

Accepted Answer

A)  People feel a sense of ownership of the change. 
B)  Change is perceived as neutral. 
C)  Time limits are met. 
D)  Staff achieve learning curve status. 
A)  People feel a sense of ownership of the change. 
B)  Change is perceived as neutral. 
C)  Time limits are met. 
D)  Staff achieve learning curve status.

Question 10

What is the term that correctly describes a source of disagreement between two people or groups?

Accepted Answer

A)  intrapersonal conflict 
B)  interpersonal conflict 
C)  organizational conflict 
D)  conflict 
A)  intrapersonal conflict 
B)  interpersonal conflict 
C)  organizational conflict 
D)  conflict

Question 11

Which of these is a characteristic of an effective change agent?

Accepted Answer

A)  restrained 
B)  manages change 
C)  objective 
D)  trustworthy 
A)  restrained 
B)  manages change 
C)  objective 
D)  trustworthy

Which type of organizational change alters authority relations or job redesign?

The steps in the change process can be related to the nursing process. Using the nursing process as a model, which of the following correctly depicts the steps in the change process?

Which of the following is used as a source of power in the rational-empirical strategy for change?

Personal change is defined as a change that

Which one of these models emphasizes the participation of key personnel and the change agent in designing and planning the intended change project?

According to the text, people often respond to change by exhibiting ___________.

According to the text, what is the most frequent response to change?

Which of these factors is an indicator of the successful implementation of a project?

What is the term that correctly describes a source of disagreement between two people or groups?

Which of these is a characteristic of an effective change agent?

Canadas Health Care Environment

Basic Clinical Health Care Economics

Evidence-Based Practice

Nursing and Health Care Informatics

Population-Based Health Care Practice

Personal and Interprofessional Communication

Politics and Consumer Partnerships

Nursing Leadership and Management

Current Issues and Trends

Effective Team Building

Budget Concepts for Client Care

Effective Staffing

Delegation of Nursing Care

Strategic Planning and Organizing Client Care

Power

Managing Performance and Outcomes Using an Organizational Quality Improvement Model

Decision Making

Legal Aspects of Client Care

Spirituality and the Profession of Nursing

Ethics and the Profession of Nursing

Collective Bargaining

Career Planning and Development: Creating Your Path to the Future

Filters

Exam 15: Change, Innovation, and Conflict Resolution

Which type of organizational change alters authority relations or job redesign?

The steps in the change process can be related to the nursing process. Using the nursing process as a model, which of the following correctly depicts the steps in the change process?

Which of the following is used as a source of power in the rational-empirical strategy for change?

Personal change is defined as a change that

Which one of these models emphasizes the participation of key personnel and the change agent in designing and planning the intended change project?

According to the text, people often respond to change by exhibiting ___________.

According to the text, what is the most frequent response to change?

Which of these factors is an indicator of the successful implementation of a project?

What is the term that correctly describes a source of disagreement between two people or groups?

Which of these is a characteristic of an effective change agent?

Canadas Health Care Environment

Basic Clinical Health Care Economics

Evidence-Based Practice

Nursing and Health Care Informatics

Population-Based Health Care Practice

Personal and Interprofessional Communication

Politics and Consumer Partnerships

Nursing Leadership and Management

Current Issues and Trends

Effective Team Building

Budget Concepts for Client Care

Effective Staffing

Delegation of Nursing Care

Strategic Planning and Organizing Client Care

Power

Managing Performance and Outcomes Using an Organizational Quality Improvement Model

Decision Making

Legal Aspects of Client Care

Spirituality and the Profession of Nursing

Ethics and the Profession of Nursing

Collective Bargaining

Career Planning and Development: Creating Your Path to the Future

Filters