Question 1

Fitting the task to the employee in a work environment is known as

Accepted Answer

A)  motivation. 
B)  worker analysis. 
C)  ergonomics. 
D)  task analysis. 
A)  motivation. 
B)  worker analysis. 
C)  ergonomics. 
D)  task analysis. C

Question 2

Scientific management involves all the following except

Accepted Answer

A)  breaking down jobs into their simplest elements. 
B)  eliminating unnecessary motions. 
C)  hiring only highly trained workers. 
D)  assigning tasks to workers. 
A)  breaking down jobs into their simplest elements. 
B)  eliminating unnecessary motions. 
C)  hiring only highly trained workers. 
D)  assigning tasks to workers. C

Question 3

With total quality management (TQM), employees receive broad job training giving them more flexible in where they can work

Accepted Answer

A) True 
 B)False  True

Question 4

Advantages of telecommuting include all of the following except

Accepted Answer

A)  reduced turnover. 
B)  decreased absenteeism and leave usage. 
C)  flexible work schedules. 
D)  direct visual surveillance of employees. 
A)  reduced turnover. 
B)  decreased absenteeism and leave usage. 
C)  flexible work schedules. 
D)  direct visual surveillance of employees.

Question 5

The direct labor times required to produce the first four units of a new product are shown below:   Based on this data the estimated learning or improvement rate is

Accepted Answer

A)  100%. 
B)  90%. 
C)  85%. 
D)  80%. 
A)  100%. 
B)  90%. 
C)  85%. 
D)  80%.

Question 6

Assigning a worker a complete unit of work with clearly defined start and end points is referred to as

Accepted Answer

A)  vertical job enlargement. 
B)  job rotation. 
C)  horizontal job enlargement. 
D)  empowerment. 
A)  vertical job enlargement. 
B)  job rotation. 
C)  horizontal job enlargement. 
D)  empowerment.

Question 7

How has the trend toward quality management changed the way companies view their employees?

Accepted Answer

The traditional view of employees or lab

Question 8

Job rotation often requires cross-training of employees.

Accepted Answer

A) True 
 B)False

Question 9

The direct labor time required to produce the first sailboat of a particular model was 3,000 hours. If the company believes that an 80% learning curve applies to the production of this model sailboat then the direct labor time required to produce the second boat is estimated to be

Accepted Answer

A)  600 hours. 
B)  2,400 hours. 
C)  3,600 hours. 
D)  4,000 hours. 
A)  600 hours. 
B)  2,400 hours. 
C)  3,600 hours. 
D)  4,000 hours.

Question 10

Studies have shown that the success of Japanese companies is due to management practices.

Accepted Answer

A) True 
 B)False

Question 11

The direct labor hours required to produce the first two units of a new product are 2,000 and 1,800, respectively. Using a 90% learning rate the company would estimate the direct labor hours for the fifth unit to be

Accepted Answer

A)  1692.4 hours. 
B)  1620.0 hours. 
C)  1566.0 hours. 
D)  1523.2 hours. 
A)  1692.4 hours. 
B)  1620.0 hours. 
C)  1566.0 hours. 
D)  1523.2 hours.

Question 12

Briefly discuss the advantages and disadvantages of scientific management.

Accepted Answer

The advantages of scientific management

Question 13

Define the 3 categories of the elements of job design.

Accepted Answer

Task analysis determines how to do each

Question 14

Scientific management involves breaking down jobs into elemental activities.

Accepted Answer

A) True 
 B)False

Question 15

One of the prerequisites to job rotation is cross-training.

Accepted Answer

A) True 
 B)False

Question 16

What is the difference between cross-training and job rotation?

Accepted Answer

In cross-training an employee learns mor

Question 17

Learning curves have limited application for assembly lines with short, repetitive jobs.

Accepted Answer

A) True 
 B)False

Question 18

Allowing employees more control over their own work and some of the supervisory responsibilities is known as

Accepted Answer

A)  vertical job enlargement. 
B)  empowerment. 
C)  horizontal job enlargement. 
D)  cross training. 
A)  vertical job enlargement. 
B)  empowerment. 
C)  horizontal job enlargement. 
D)  cross training.

Question 19

Research has shown the success of Japanese companies operating production facilities in the United States is due to

Accepted Answer

A)  cultural factors. 
B)  management practices. 
C)  superiority of American workers. 
D)  None of these answer choices is correct. 
A)  cultural factors. 
B)  management practices. 
C)  superiority of American workers. 
D)  None of these answer choices is correct.

Question 20

The two traditional forms of employee compensation include

Accepted Answer

A)  hourly wage and individual incentive. 
B)  hourly wage and profit sharing. 
C)  salary and individual incentive. 
D)  hourly wage and gainsharing. 
A)  hourly wage and individual incentive. 
B)  hourly wage and profit sharing. 
C)  salary and individual incentive. 
D)  hourly wage and gainsharing.

Exam 8: Human Resources

Fitting the task to the employee in a work environment is known as

Scientific management involves all the following except

With total quality management (TQM), employees receive broad job training giving them more flexible in where they can work

Advantages of telecommuting include all of the following except

The direct labor times required to produce the first four units of a new product are shown below: Based on this data the estimated learning or improvement rate is

Assigning a worker a complete unit of work with clearly defined start and end points is referred to as

How has the trend toward quality management changed the way companies view their employees?

Job rotation often requires cross-training of employees.

The direct labor time required to produce the first sailboat of a particular model was 3,000 hours. If the company believes that an 80% learning curve applies to the production of this model sailboat then the direct labor time required to produce the second boat is estimated to be

Studies have shown that the success of Japanese companies is due to management practices.

The direct labor hours required to produce the first two units of a new product are 2,000 and 1,800, respectively. Using a 90% learning rate the company would estimate the direct labor hours for the fifth unit to be

Briefly discuss the advantages and disadvantages of scientific management.

Define the 3 categories of the elements of job design.

Scientific management involves breaking down jobs into elemental activities.

One of the prerequisites to job rotation is cross-training.

What is the difference between cross-training and job rotation?

Learning curves have limited application for assembly lines with short, repetitive jobs.

Allowing employees more control over their own work and some of the supervisory responsibilities is known as

Research has shown the success of Japanese companies operating production facilities in the United States is due to

The two traditional forms of employee compensation include

Introduction to Operations and Supply Chain Management

Quality Management

Statistical Process Control

Product Design

Service Design

Processes and Technology

Capacity and Facilities Design

Project Management

Supply Chain Management Strategy and Design

Global Supply Chain Procurement and Distribution

Forecasting

Inventory Management

Sales and Operations Planning

Resource Planning

Lean Systems

Operational Decision-Making Tools: Decision Analysis

Operational Decision-Making Tools: Acceptance Sampling

Operational Decision-Making Tools: Facility Location Models

Operational Decision-Making Tools: Work Measurement

Operational Decison-Making Tools: Transportation and Transshipment Models

Operational Decision-Making Tools: Simulation

Operational Decision-Making Tools: Linear Programming

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