Exam 15: Organisational Culture
________ socialisation assumes the newcomer's qualities and qualifications are the necessary ingredients for job success.
D
What can management do to create a more ethical culture?
To create a more ethical culture,management can take a number of steps.Management can be a visible role model.Employees will look to top management behaviour as a benchmark for defining appropriate behaviour.Management can also communicate ethical expectations.Ethical ambiguities can be minimised by creating and disseminating an organisational code of ethics.It should state the organisation's primary values and the ethical rules that employees are expected to follow.Management can also provide ethical training.Training sessions can be used to reinforce the organisation's standards of conduct,to clarify what practices are and are not permissible,and to address possible ethical dilemmas.Management can visibly reward ethical acts and punish unethical ones.Performance appraisals of managers should include a point-by-point evaluation of how his or her decisions measured against the organisation's code of ethics.Just as importantly,unethical acts should be conspicuously punished.Finally,provide formal mechanisms so employees can discuss ethical dilemmas and report unethical behaviour without fear of reprimand.
Which of the following is not a stage of the socialisation process?
D
________ socialisation is characterised by the use of mentoring programs.
The period of learning in the socialisation process that occurs before a new employee joins the organisation is termed the 'encounter' stage.
Punishments are as effective to maintaining a positive organisational culture as are rewards.
Divestiture socialisation assumes that the newcomer's qualities and qualifications are the necessary ingredients for job success.
A positive organisational culture will support employees to make them more effective,both personally and professionally.
Consistency of behaviour is an asset to an organisation when it faces a dynamic environment.
The stage of socialisation where an individual confronts the possible dichotomy between her expectations and reality is the 'encounter' stage.
The founders of an organisation generally have little impact on the organisation's culture since they are so far removed from the employees.
If the culture is strong and supports high ethical standards,it should have a very powerful and positive influence on employee behaviour.
'Culture' is the social glue which holds the organisation together by providing appropriate standards for what employees should say and do.
Language can serve to unite members of a given culture as new employees learn the acronyms and jargon specific to the organisation.
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