Exam 12: Supplement Operational Decision-Making Tools: Work Measurement

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A company conducted a single sample of a time study for 10 cycles of a job and if the average cycle time was 0.60 minutes,and the standard deviation of the sample was 0.075 minutes,for the company to be 95% confident that the average time computed for the time study is within 5% of the true average cycle time,the time study would need to encompass

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C

In a work sampling study the percentage of time a worker is idle is called the

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D

For a time study normal times developed in a laboratory environment for basic,generic micromotions that are common to many jobs are

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B

In a time study the standard time is computed by

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A retail catalog company wants to perform a work sampling study of its call center,and if the company estimates its operators are busy answering calls 80% of the time,and it wants the study to be accurate with + or - 4% with a 95% degree of accuracy,the number of sample observations the study should include is approximately

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A primary use of work sampling is to analyze jobs that have

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If the normal cycle time for a job is 1.25 minutes and the allowance factor is 1.20,the number of units that an average worker can produce in an hour is

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In work measurement,a performance rating factor

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