Exam 11: Human Resources

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A company that has successfully created groups of employees with similar diverse backgrounds to interact with one another is

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The percentage of the U.S.workforce that is considered diverse is almost

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A pervasive "employee first" focus is a primary criterion of

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Methods analysis is used to

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A graph used to analyze how the steps of a job fit together in the overall flow of a production process is a

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Vertical and horizontal job enlargement are principles of

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If the first unit of a job takes 15 hours to complete and the learning curve is 80%,how long will it take to complete the 20th unit?

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The decrease in processing time per unit as production doubles will normally range from

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It is estimated the percentage of U.S> companies that offer some form of telecommuting is

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"New" theories or human resource management that replaced the principles of scientific management were based on

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Fitting a job task to the person in a work environment is called

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The company that was the most influential in promoting scientific management was

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An element of job design that details the step-by-step procedure for a job is

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Each time production doubles a 90% learning curve shows an improvement rate of

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Government initiated laws and regulations designed to increase diversity in a company's workplace is

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An advantage of scientific management was that it

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In a successful quality management program employees are

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The dominant approach to human resource management in the first part of the twentieth century was

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Learning curves were first defined in a 1936 journal article by

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Assigning a worker a complete unit of work that includes all tasks necessary to complete a process or product with clearly defined start and end points is called

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