Question 1

Very high volume commodity products are best suited to

Accepted Answer

A) projects. 
B) batch production. 
C) mass production. 
D) continuous production. 
A) projects. 
B) batch production. 
C) mass production. 
D) continuous production. C

Question 2

A swimlane chart is a type of process map that

Accepted Answer

A) is used for swim meets and other athletic events 
B) shows the activities performed by various service providers or team members in the completion of a process. 
C) has standard symbols that are filled in and connected to signify process steps 
D) all of the above 
A) is used for swim meets and other athletic events 
B) shows the activities performed by various service providers or team members in the completion of a process. 
C) has standard symbols that are filled in and connected to signify process steps 
D) all of the above B

Question 3

Process flow charts can be used to

Accepted Answer

A) analyze the efficiency of a process 
B) document the steps in a process 
C) suggest improvements in a process 
D) all of the above 
A) analyze the efficiency of a process 
B) document the steps in a process 
C) suggest improvements in a process 
D) all of the above D

Question 4

The two characteristics on which the product-process matrix is based are

Accepted Answer

A) demand volume and product standardization 
B) demand stability and worker skills 
C) product customization and process speed 
D) product quality and process cost 
A) demand volume and product standardization 
B) demand stability and worker skills 
C) product customization and process speed 
D) product quality and process cost

Question 5

A process flow chart

Accepted Answer

A) includes only productive activities 
B) shows the parent-component relationship in a product 
C) is derived from a floor plan of the facility. 
D) traces the path of a product through the production process. 
A) includes only productive activities 
B) shows the parent-component relationship in a product 
C) is derived from a floor plan of the facility. 
D) traces the path of a product through the production process.

Question 6

A driverless truck that moves material along a specified path is called a an)

Accepted Answer

A) AGV 
B) ASRS 
C) CAPP 
D) robot 
A) AGV 
B) ASRS 
C) CAPP 
D) robot

Question 7

_____________ takes a long time to complete,involves a large investment of funds and resources,and produces one item at a time to customer order.

Accepted Answer

A) A project 
B) Batch production 
C) Mass production 
D) Continuous production 
A) A project 
B) Batch production 
C) Mass production 
D) Continuous production

Question 8

In addition to purchasing costs,the decision on whether to invest in new technology should consider

Accepted Answer

A) Annual operating savings from the new technology versus the old technology 
B) Enhancements in revenue that may accrue due to better customer service 
C) The timing of a technology upgrade and other replacement decisions 
D) The risk and uncertainty involved in using new technology 
E) All of the above are important factors in technology decisions 
A) Annual operating savings from the new technology versus the old technology 
B) Enhancements in revenue that may accrue due to better customer service 
C) The timing of a technology upgrade and other replacement decisions 
D) The risk and uncertainty involved in using new technology 
E) All of the above are important factors in technology decisions

Question 9

Machine shops,printers,bakeries,education,and furniture-making are examples of

Accepted Answer

A) projects 
B) batch production 
C) mass production 
D) continuous production 
A) projects 
B) batch production 
C) mass production 
D) continuous production

Question 10

Process innovation projects are chartered to do all of the following except

Accepted Answer

A) achieve rapid,dramatic improvements in process performance 
B) continuously improve existing processes 
C) achieve breakthrough improvements 
D) totally redesign or reengineer a process from scratch 
A) achieve rapid,dramatic improvements in process performance 
B) continuously improve existing processes 
C) achieve breakthrough improvements 
D) totally redesign or reengineer a process from scratch

Question 11

When outsourcing to a country for the first time,companies would most likely choose which type of relationship with a supplier?

Accepted Answer

A) Joint venture 
B) Strategic alliance 
C) Single contract 
D) Vertical integration 
A) Joint venture 
B) Strategic alliance 
C) Single contract 
D) Vertical integration

Question 12

A high level process map

Accepted Answer

A) works forward from a performance goal to the desired output 
B) contains only the essential building blocks of a process 
C) begins with a detailed analysis of the current process 
D) provides a new process design that is so thorough a pilot study is rarely needed 
A) works forward from a performance goal to the desired output 
B) contains only the essential building blocks of a process 
C) begins with a detailed analysis of the current process 
D) provides a new process design that is so thorough a pilot study is rarely needed

Question 13

Digital manufacturing is aided by new technology in which of the following areas?

Accepted Answer

A) products 
B) processes 
C) manufacture 
D) information technology 
E) all of the above 
A) products 
B) processes 
C) manufacture 
D) information technology 
E) all of the above

Question 14

_________ classifies designs into families for easy retrieval and modification.

Accepted Answer

A) STEP 
B) Group technology 
C) CPC 
D) FMS 
A) STEP 
B) Group technology 
C) CPC 
D) FMS

Very high volume commodity products are best suited to

A swimlane chart is a type of process map that

Process flow charts can be used to

The two characteristics on which the product-process matrix is based are

A process flow chart

A driverless truck that moves material along a specified path is called a an)

_____________ takes a long time to complete,involves a large investment of funds and resources,and produces one item at a time to customer order.

In addition to purchasing costs,the decision on whether to invest in new technology should consider

Machine shops,printers,bakeries,education,and furniture-making are examples of

Process innovation projects are chartered to do all of the following except

When outsourcing to a country for the first time,companies would most likely choose which type of relationship with a supplier?

A high level process map

Digital manufacturing is aided by new technology in which of the following areas?

_________ classifies designs into families for easy retrieval and modification.

Introduction to Operations and Supply Chain Management

Supplement Operational Decision-Making Tools: Decision Analysis

Quality Management

Statistical Process Control

Supplement Operational Decision-Making Tools: Acceptance Sampling

Product Design

Service Design

Capacity and Facilities

Supplement Operational Decision-Making Tools: Facility Location Models

Human Resources

Supplement Operational Decision-Making Tools: Work Measurement

Project Management

Supply Chain Management Strategy and Design

Global Supply Chain Procurement and Distribution

Supplement Operational Decision-Making Tools: Transportation and Transshipment Models

Forecasting

Inventory Management

Supplement Operational Decision-Making Tools: Simulation

Sales and Operations Planning

Supplement Operational Decision-Making Tools: Linear Programming

Enterprise Resource Planning

Lean Systems

Scheduling

Filters

Exam 8: Processes and Technology

Very high volume commodity products are best suited to

A swimlane chart is a type of process map that

Process flow charts can be used to

The two characteristics on which the product-process matrix is based are

A process flow chart

A driverless truck that moves material along a specified path is called a an)

_____________ takes a long time to complete,involves a large investment of funds and resources,and produces one item at a time to customer order.

In addition to purchasing costs,the decision on whether to invest in new technology should consider

Machine shops,printers,bakeries,education,and furniture-making are examples of

Process innovation projects are chartered to do all of the following except

When outsourcing to a country for the first time,companies would most likely choose which type of relationship with a supplier?

A high level process map

Digital manufacturing is aided by new technology in which of the following areas?

_________ classifies designs into families for easy retrieval and modification.

Introduction to Operations and Supply Chain Management

Supplement Operational Decision-Making Tools: Decision Analysis

Quality Management

Statistical Process Control

Supplement Operational Decision-Making Tools: Acceptance Sampling

Product Design

Service Design

Capacity and Facilities

Supplement Operational Decision-Making Tools: Facility Location Models

Human Resources

Supplement Operational Decision-Making Tools: Work Measurement

Project Management

Supply Chain Management Strategy and Design

Global Supply Chain Procurement and Distribution

Supplement Operational Decision-Making Tools: Transportation and Transshipment Models

Forecasting

Inventory Management

Supplement Operational Decision-Making Tools: Simulation

Sales and Operations Planning

Supplement Operational Decision-Making Tools: Linear Programming

Enterprise Resource Planning

Lean Systems

Scheduling

Filters