Question 1

A worker-machine chart determines whether worker and machine tasks are strategically aligned.

Accepted Answer

A) True 
 B)False

Question 2

The direct labor time required to produce the first sailboat of a particular model was 3,000 hours.If the company believes that an 80% learning curve applies to the production of this model sailboat,then the direct labor time required to produce the second boat is estimated to be

Accepted Answer

A) 600 hours. 
B) 2,400 hours. 
C) 3,600 hours. 
D) 4,000 hours. 
A) 600 hours. 
B) 2,400 hours. 
C) 3,600 hours. 
D) 4,000 hours.

Question 3

Scientific management divides jobs into their most elemental activities to simplify job design.

Accepted Answer

A) True 
 B)False

Question 4

Setting goals and timetables to increase the level of participation by women and minorities to attain parity levels in a company's workforce is called

Accepted Answer

A) diversity. 
B) equal opportunity. 
C) affirmative action. 
D) None of these answer choices is correct. 
A) diversity. 
B) equal opportunity. 
C) affirmative action. 
D) None of these answer choices is correct.

Question 5

Learning curves are useful for measuring work improvement for repetitive,simple jobs requiring short times to complete.

Accepted Answer

A) True 
 B)False

Question 6

Briefly describe the principles of scientific management.

Accepted Answer

Scientific management breaks down a job

Question 7

Studies have shown that the success of Japanese companies is due to cultural factors.

Accepted Answer

A) True 
 B)False

Question 8

With total quality management (TQM),employees receive broad job training giving them more flexibility in where they can work

Accepted Answer

A) True 
 B)False

Question 9

One of the prerequisites to job rotation is cross-training.

Accepted Answer

A) True 
 B)False

Question 10

A learning curve reflects the fact that

Accepted Answer

A) each time the number of units produced doubles,the processing time per unit decreases by a constant percentage. 
B) each time the number of units produced doubles,the processing time per unit increases by a constant percentage. 
C) each time the number of units produced doubles,the processing time per unit increases by 10%. 
D) each time the number of units produced doubles,the processing time per unit remains the same. 
A) each time the number of units produced doubles,the processing time per unit decreases by a constant percentage. 
B) each time the number of units produced doubles,the processing time per unit increases by a constant percentage. 
C) each time the number of units produced doubles,the processing time per unit increases by 10%. 
D) each time the number of units produced doubles,the processing time per unit remains the same.

Question 11

Empowerment involves giving employees the authority and responsibility to innovate and act on their own.

Accepted Answer

A) True 
 B)False

Question 12

Studies have shown that the success of Japanese companies is due to management practices.

Accepted Answer

A) True 
 B)False

Question 13

A 90% learning curve indicates

Accepted Answer

A) a 90% increase in processing time per unit as output doubles. 
B) a 90% decrease in processing time per unit as output doubles. 
C) a 10% increase in processing time per unit as output doubles. 
D) a 10% decrease in processing time per unit as output doubles. 
A) a 90% increase in processing time per unit as output doubles. 
B) a 90% decrease in processing time per unit as output doubles. 
C) a 10% increase in processing time per unit as output doubles. 
D) a 10% decrease in processing time per unit as output doubles.

Question 14

The principles of motion study relate to all of the following categories except

Accepted Answer

A) the human body. 
B) the efficient use of capital. 
C) the workplace. 
D) the efficient use of equipment and machinery. 
A) the human body. 
B) the efficient use of capital. 
C) the workplace. 
D) the efficient use of equipment and machinery.

Question 15

One advantage of an individual piece-rate system is that it provides strong incentives to ensure high quality.

Accepted Answer

A) True 
 B)False

Question 16

Scientific management involves breaking down jobs into elemental activities.

Accepted Answer

A) True 
 B)False

Question 17

The direct labor hours required to produce the first two units of a new product are 2,000 and 1,800,respectively.Using a 90% learning rate the company would estimate the direct labor hours for the fifth unit to be

Accepted Answer

A) 1692.4 hours. 
B) 1620.0 hours. 
C) 1566.0 hours. 
D) 1523.2 hours. 
A) 1692.4 hours. 
B) 1620.0 hours. 
C) 1566.0 hours. 
D) 1523.2 hours.

Question 18

A learning curve illustrates that increasing the number of cumulative units produced ________ the labor required per unit.

Accepted Answer

A) increases 
B) eliminates 
C) decreases 
D) does not impact 
A) increases 
B) eliminates 
C) decreases 
D) does not impact

Question 19

An alternative workplace is a combination of nontraditional work locations and practices that supplement or replace the traditional office.

Accepted Answer

A) True 
 B)False

Question 20

The development of the assembly line by Henry Ford is based on the principles of

Accepted Answer

A) scientific management. 
B) mass production. 
C) both scientific management and mass production. 
D) None of these answer choices is correct. 
A) scientific management. 
B) mass production. 
C) both scientific management and mass production. 
D) None of these answer choices is correct.

Exam 11: Human Resources

A worker-machine chart determines whether worker and machine tasks are strategically aligned.

The direct labor time required to produce the first sailboat of a particular model was 3,000 hours.If the company believes that an 80% learning curve applies to the production of this model sailboat,then the direct labor time required to produce the second boat is estimated to be

Scientific management divides jobs into their most elemental activities to simplify job design.

Setting goals and timetables to increase the level of participation by women and minorities to attain parity levels in a company's workforce is called

Learning curves are useful for measuring work improvement for repetitive,simple jobs requiring short times to complete.

Briefly describe the principles of scientific management.

Studies have shown that the success of Japanese companies is due to cultural factors.

With total quality management (TQM),employees receive broad job training giving them more flexibility in where they can work

One of the prerequisites to job rotation is cross-training.

A learning curve reflects the fact that

Empowerment involves giving employees the authority and responsibility to innovate and act on their own.

Studies have shown that the success of Japanese companies is due to management practices.

A 90% learning curve indicates

The principles of motion study relate to all of the following categories except

One advantage of an individual piece-rate system is that it provides strong incentives to ensure high quality.

Scientific management involves breaking down jobs into elemental activities.

The direct labor hours required to produce the first two units of a new product are 2,000 and 1,800,respectively.Using a 90% learning rate the company would estimate the direct labor hours for the fifth unit to be

A learning curve illustrates that increasing the number of cumulative units produced ________ the labor required per unit.

An alternative workplace is a combination of nontraditional work locations and practices that supplement or replace the traditional office.

The development of the assembly line by Henry Ford is based on the principles of

Introduction to Operations and Supply Chain Management

Supplement Operational Decision-Making Tools: Decision Analysis

Quality Management

Statistical Process Control

Supplement Operational Decision-Making Tools: Acceptance Sampling

Product Design

Service Design

Processes and Technology

Capacity and Facilities

Supplement Operational Decision-Making Tools: Facility Location Models

Supplement Operational Decision-Making Tools: Work Measurement

Project Management

Supply Chain Management Strategy and Design

Global Supply Chain Procurement and Distribution

Supplement Operational Decision-Making Tools: Transportation and Transshipment Models

Forecasting

Inventory Management

Supplement Operational Decision-Making Tools: Simulation

Sales and Operations Planning

Supplement Operational Decision-Making Tools: Linear Programming

Enterprise Resource Planning

Lean Systems

Scheduling

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