Question 1

The self-serving bias leads us to conclude when we succeed that our success was _______________.

Accepted Answer

A)  due to factors beyond our control 
B)  a result of our outstanding efforts 
C)  a one-time event 
D)  due to the assistance of others 
A)  due to factors beyond our control 
B)  a result of our outstanding efforts 
C)  a one-time event 
D)  due to the assistance of others

Question 2

Schemas typically inhibit management sense making of information.

Accepted Answer

A) True 
 B)False

Question 3

________________refers to the fact that people give some messages priority and put others on hold.

Accepted Answer

A)  Selective attention 
B)  Selective listening 
C)  Inequitable prioritization 
D)  Unbalanced listening 
A)  Selective attention 
B)  Selective listening 
C)  Inequitable prioritization 
D)  Unbalanced listening

Question 4

Attributions made regarding why events took place have important implications for dealing with the problem.

Accepted Answer

A) True 
 B)False

Question 5

Jones and Pitman suggested that individuals engage in five impression management tactics. List these tactics.

Accepted Answer

According to Jones and Pitman,

Question 6

The greatest weakness of China is its _______________.

Accepted Answer

A)  high rate of inflation 
B)  lack of medical care 
C)  ever-growing population 
D)  small proportion of educated people 
A)  high rate of inflation 
B)  lack of medical care 
C)  ever-growing population 
D)  small proportion of educated people

Question 7

Hiring managers can help limit issues such as the "halo effect" by using unstructured interviews.

Accepted Answer

A) True 
 B)False

Question 8

Stereotypes are frequently based on little or inaccurate information.

Accepted Answer

A) True 
 B)False

Question 9

Jack is completing Mike's annual performance evaluation. Mike always is in the office first and has the coffee ready for Jack when he comes in. Jack smiles thinking what a great employee Mike is for going to the extra effort and getting in early. With little thought, Jack ranks Mike high on all performance categories. Jack's rankings may have been impacted by the _______ effect.

Accepted Answer

A)  Golem 
B)  kinesics 
C)  coffee 
D)  halo 
A)  Golem 
B)  kinesics 
C)  coffee 
D)  halo

Question 10

Once relevant stimuli are selected, individuals categorize and group them so that they make sense. There are four general laws that apply. List these laws.

Accepted Answer

The Law of nearness,

Question 11

According to attribution theory, it is the event itself, not the perceived cause of the event, that influences a person's behavior.

Accepted Answer

A) True 
 B)False

Question 12

Describe the similar-to-me perception error.

Accepted Answer

This error leads evaluators to

Question 13

The law of __________ reflects the tendency to complete a figure, so that it has a consistent overall form.

Accepted Answer

A)  nearness 
B)  similarity 
C)  closure 
D)  figure and ground 
A)  nearness 
B)  similarity 
C)  closure 
D)  figure and ground

Question 14

What are schemas and identify four common schemas used by managers.

Accepted Answer

Individuals engaging in grouping also us

Question 15

What is the difference between the Pygmalion and Golem effects?

Accepted Answer

The Pygmalion effect is a self-fulfillin

Question 16

When managers allow generalizations about their own prowess, competencies, and preferences based on a current or previous experience influence perceptions they are using a ___________ schema

Accepted Answer

A)  person-based 
B)  role-based 
C)  self-based 
D)  events-based 
A)  person-based 
B)  role-based 
C)  self-based 
D)  events-based

Question 17

Perceptual groupings ____ create inaccuracies.

Accepted Answer

A)  always 
B)  can 
C)  rarely 
D)  never 
A)  always 
B)  can 
C)  rarely 
D)  never

Question 18

Describe the Pygmalion effect.

Accepted Answer

The Pygmalion effect is a self

Question 19

Coach Smith is told one of his new players is slacker and a trouble maker. The coach immediately treats that player in a dismissive manner and the player indeed turns out to be a marginal performer. This example shows the __________ effect.

Accepted Answer

A)  Pygmalion 
B)  Golem 
C)  closure 
D)  projection 
A)  Pygmalion 
B)  Golem 
C)  closure 
D)  projection

Question 20

Researchers have found that negative expectations of success can lead to poor performance. This is known as the _______________ effect.

Accepted Answer

A)  slingshot 
B)  cascade 
C)  Golem 
D)  halo 
A)  slingshot 
B)  cascade 
C)  Golem 
D)  halo

The self-serving bias leads us to conclude when we succeed that our success was _______________.

Schemas typically inhibit management sense making of information.

________________refers to the fact that people give some messages priority and put others on hold.

Attributions made regarding why events took place have important implications for dealing with the problem.

Jones and Pitman suggested that individuals engage in five impression management tactics. List these tactics.

The greatest weakness of China is its _______________.

Hiring managers can help limit issues such as the "halo effect" by using unstructured interviews.

Stereotypes are frequently based on little or inaccurate information.

Once relevant stimuli are selected, individuals categorize and group them so that they make sense. There are four general laws that apply. List these laws.

According to attribution theory, it is the event itself, not the perceived cause of the event, that influences a person's behavior.

Describe the similar-to-me perception error.

The law of __________ reflects the tendency to complete a figure, so that it has a consistent overall form.

What are schemas and identify four common schemas used by managers.

What is the difference between the Pygmalion and Golem effects?

When managers allow generalizations about their own prowess, competencies, and preferences based on a current or previous experience influence perceptions they are using a ___________ schema

Perceptual groupings ____ create inaccuracies.

Describe the Pygmalion effect.

Coach Smith is told one of his new players is slacker and a trouble maker. The coach immediately treats that player in a dismissive manner and the player indeed turns out to be a marginal performer. This example shows the __________ effect.

Researchers have found that negative expectations of success can lead to poor performance. This is known as the _______________ effect.

Effective Managers Understand Organizational Behavior

National and Organizational Culture

Individual Differences at Work

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Misbehavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communication

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters

Exam 4: Perceptions and Attributions

The self-serving bias leads us to conclude when we succeed that our success was _______________.

Schemas typically inhibit management sense making of information.

________________refers to the fact that people give some messages priority and put others on hold.

Attributions made regarding why events took place have important implications for dealing with the problem.

Jones and Pitman suggested that individuals engage in five impression management tactics. List these tactics.

The greatest weakness of China is its _______________.

Hiring managers can help limit issues such as the "halo effect" by using unstructured interviews.

Stereotypes are frequently based on little or inaccurate information.

Once relevant stimuli are selected, individuals categorize and group them so that they make sense. There are four general laws that apply. List these laws.

According to attribution theory, it is the event itself, not the perceived cause of the event, that influences a person's behavior.

Describe the similar-to-me perception error.

The law of __________ reflects the tendency to complete a figure, so that it has a consistent overall form.

What are schemas and identify four common schemas used by managers.

What is the difference between the Pygmalion and Golem effects?

When managers allow generalizations about their own prowess, competencies, and preferences based on a current or previous experience influence perceptions they are using a ___________ schema

Perceptual groupings ____ create inaccuracies.

Describe the Pygmalion effect.

Coach Smith is told one of his new players is slacker and a trouble maker. The coach immediately treats that player in a dismissive manner and the player indeed turns out to be a marginal performer. This example shows the __________ effect.

Researchers have found that negative expectations of success can lead to poor performance. This is known as the _______________ effect.

Effective Managers Understand Organizational Behavior

National and Organizational Culture

Individual Differences at Work

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Misbehavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communication

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters